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2nd Assistant Store Manager
Company : Natural Grocers
Location : Helena, MT, 59601-0552
Job Type : Full Time
Date Posted : 1 January 2026
Salary Range
USD $25.00/Hr. -Overview
The Job in a Nutshell:
This position requires a strong leader who thrives in a fast-paced, deadline driven work environment. This role will ensure the store and its crew are delivering a world class customer experience to every customer through proper training and execution of our company customer service and operational standards. You will be the 2nd Assistant Manager in the store and will be trained in handling all management related processes and will be the leader and ambassador of the Customer Service Experience at your store.
Applications are accepted by the date below, which may be updated if the hiring timeline is extended.
12/08/2025
Responsibilities
Main Ingredients:
Although this is a general outline of job responsibilities all employees are expected to be “hands on” and do whatever it takes to get the job done and make the company thrive.
Qualifications
Recipe for Success:
This job description is not an employment contract. It does not guarantee a job or that the above listed duties are the limit of responsibilities. The job and job description are subject to change with and without notice. Employees are required to accomplish any and all tasks assigned to them by their Manager and/or other Store Support Center manager that might not be listed in this job description.
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Frequently asked questions
Success in this role demands strong leadership that inspires trust and motivates a diverse team. Effective communication, adaptability under pressure, and the ability to mentor and develop crew members are crucial. Emphasizing teamwork and operational excellence ensures the store meets its customer service goals in Helena's retail environment.
This role offers hands-on experience across multiple departments, fostering a comprehensive understanding of store operations. By coaching team members and assisting in management tasks, employees gain valuable skills and insights, creating pathways to higher leadership roles within Natural Grocers and its store support centers.
Daily hurdles include managing inventory accuracy, maintaining shrink control, and ensuring compliance with company policies. Balancing staff schedules, handling unexpected disruptions such as weather or security issues, and continuously improving customer service standards are integral to keeping store operations smooth.
Helena's retail market values candidates with flexibility for full schedules, including weekends and evenings, due to high demand in grocery sectors. Employers prefer leaders with proven organizational skills and customer service experience, reflecting local expectations for quality and community engagement.
The position offers a competitive rate starting at approximately $25.00 per hour. This aligns with regional standards for retail management roles in Helena, balancing operational responsibilities with leadership duties in a customer-focused grocery environment.
Natural Grocers emphasizes integrity, respect, and community impact, which shape managerial duties. Assistant managers act as ambassadors of customer experience, fostering a positive culture while upholding the brand’s commitment to natural and organic products alongside operational excellence.
While forklift certification is mandatory, proficiency in Microsoft Office tools and strong communication skills are highly valued. These qualifications support efficient inventory management and team coordination vital for meeting Helena's retail operational standards.
This role uniquely blends hands-on operational involvement with leadership, emphasizing cross-departmental experience including produce, dairy, and vitamins. Its focus on promoting from within and coaching for career growth distinguishes it from typical assistant manager roles nationwide.
The '2nd' designation indicates a support leadership position directly under the store manager, with a broad scope including training, operational oversight, and customer experience enhancement. It requires readiness to step into full management duties as needed, unlike entry-level assistant roles.
Employees gain hands-on exposure to all departments, from grocery stocking to safety protocols, providing a holistic view of daily retail challenges. This comprehensive involvement equips managers with practical skills and strategic insight essential for effective store leadership.