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Highgate

On-Call Banquet Server

Company : Highgate

Location : Fort Worth, TX, 76107

Job Type : Part Time

Date Posted : 12 January 2026

Compensation Type

Hourly

Highgate Hotels

Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America.

With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value.

With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. www.highgate.com

Location

Overview

The Banquet Server is responsible for the set-up and serving of food and beverages to guests at all banquet functions, according to the hotel standards.

Responsibilities

  • Perform preparatory tasks and side work duties to ensure that guests are served promptly and efficiently.
  • Know how to read the Banquet Event Order (BEO) and be familiar with the menu of the assigned function.
  • Served guests according to the hotel’s standards in a friendly, courteous, and professional manner.
  • Respond to guest problems, complaints, and accidents. Communicate to management, if necessary.
  • Set all tables according to hotel standards.
  • Maintain the banquet storeroom in a neat and orderly manner, stocked with any and all appropriate supplies necessary for food service functions.
  • Clean-up banquet space after the completion of the function and ensure that all equipment and supplies are stored and re-stocked properly.
  • Prepare room according to BEO and the various meal functions.
  • Follow all money handling procedures when serving the guest.
  • Know the menu items for each function served and able to give accurate descriptions.
  • Ensure overall guest satisfaction.
  • Perform other duties as requested by management.

Qualifications

  • High School diploma or equivalent and/or experience in hotel or a related field preferred.
  • Flexible and long hours sometimes required.
  • Medium work - Exerting up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
  • Ability to stand during entire shift.
  • Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
  • Must be able to multitask and prioritize departmental functions to meet deadlines.
  • Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.
  • Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.
  • Must be able to show initiative, including anticipating guest or operational needs.

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Frequently asked questions

Being an On-Call Banquet Server in Fort Worth involves considerable physical activity, including standing for entire shifts and occasionally lifting up to 50 pounds. Candidates should be prepared for medium-intensity work that requires stamina and the ability to multitask efficiently in a fast-paced banquet environment.

Strong communication skills, attention to detail in setup according to banquet event orders, and the ability to anticipate guest needs are essential. Being courteous, multitasking effectively, and handling guest concerns professionally also help differentiate a top-performing banquet server.

Many banquet servers advance into supervisory roles, event coordination, or broader hospitality positions. Gaining experience with companies like Highgate can open doors to leadership opportunities in hotel food and beverage departments or event management.

Highgate provides clear banquet event orders and maintains high service standards to guide banquet servers. Their structured approach, backed by industry-leading tools, ensures servers have the resources needed for efficient setup, service, and guest satisfaction.

Highgate’s expansive global portfolio and innovative hospitality management emphasize professional development and operational excellence, providing banquet servers with exposure to diverse events and contemporary service practices within a supportive corporate framework.

Typically, hourly pay for On-Call Banquet Servers in Fort Worth ranges from $11 to $15, reflecting local market rates and demand. Highgate may offer compensation aligned with these figures, providing fair hourly wages plus potential tips depending on event type.

Fort Worth's growing hospitality scene drives steady demand for banquet servers, especially for flexible or on-call positions. Seasonal events and conventions increase opportunities, making it a promising location for those seeking part-time or event-based server roles.

While not always mandatory, certifications like TABC (Texas Alcoholic Beverage Commission) training or food handler permits can boost employability within Fort Worth’s hospitality market, signaling professionalism and compliance with state and local regulations.

Key tasks include accurately setting tables per event specifications, promptly serving food and drinks, managing guest interactions with courtesy, and ensuring banquet areas are clean and restocked. Prioritizing these supports smooth operations and elevates guest experience.

Flexibility means being available for varying shifts, including evenings, weekends, and holidays based on event schedules. Highgate values adaptability, as on-call servers must respond quickly to changing demands while balancing their availability with operational needs.

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