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Greeter / Counter Desk Attendant
Company : Bowlero
Location : Romeoville, IL, 60446
Job Type : Full Time / Part Time
Date Posted : 28 December 2025
Overview
Your next adventure starts here! At Lucky Strike Entertainment, great times and exciting opportunities go hand in hand. Join us as a Greeter/Counter Desk Attendant and become part of a vibrant atmosphere filled with dynamic experiences and endless possibilities. Start making your own luck today!
Applicants must be at least 18 years of age to qualify for a position.
WHAT OUR GREETERS/DESK ATTENDANTS DO
Greeters/Desk Attendants set the tone for everyone who enters our doors, giving us our first opportunity to impress our guests and provide them with the kind of “WOW” factor they’ve been looking forward to.
A GREETER/ DESK ATTENDANT’S DAY-TO-DAY
- Be friendly and inviting to our guests in person and over the phone
- Manage the waitlist
- Track availability and assign lanes, shoes & other equipment
- Prepare for leagues
- Ring sales at the counter and follow our cash control procedures
- Promptly notify our mechanics of any pinspotter/pinsetter malfunctions and log these issues
- Assist our guests with basic bowling instruction (no, you don’t need to show them your trick shots, just the essentials)
- Operate our POS system, central panel, computers, and P/A system
WHAT IT TAKES
- HS Diploma or equivalent restaurant/hospitality experience (Optional)
- Proven success in school/previous job experience
- Excellent telephone etiquette
- Must meet the minimum age required by state law to serve alcohol
PERKS (MORE REASONS YOU’LL LOVE YOUR JOB)
- Free Bowling!
- $1 Arcade Play
- 20% off Events
- 50% off Food & Beverages
WORK ENVIRONMENT/ PHYSICAL DEMANDS:
- Typical entertainment environment where you will walk, bend and stand for periods of time, and may lift objects with some assistance.
Job Type: Part-time
Shift:
- Evening shift
- Night shift
Weekly day range:
- Weekend availability
Work Location: One location
Who We Are
Lucky Strike Entertainment, formerly Bowlero Corp, is one of the world’s premier location-based entertainment platforms. With over 360 locations across North America, Lucky Strike Entertainment provides experiential offerings in bowling, amusements, water parks, and family entertainment centers. The company also owns the Professional Bowlers Association, the major league of bowling and a growing media property that boasts millions of fans around the globe. For more information on Lucky Strike Entertainment, please visit ir.luckystrikeent.com.
The pay range for this position is $15 to $18 / hour
Lucky Strike Entertainment offers performance-based incentives and a competitive total rewards package which includes healthcare coverage and a broad range of other benefits. Incentives and/or benefit packages may vary depending on the position. More details regarding benefits are available here: www.bowlerocorp.com/careers/benefits
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Frequently asked questions
At Bowlero in Romeoville, the Greeter / Counter Desk Attendant role blends customer interaction with managing lane assignments and arcade services, creating a dynamic environment unlike typical retail or hospitality counters. The focus on bowling league prep and equipment tracking offers a unique twist compared to standard desk attendant jobs.
Strong multitasking, friendly communication, and basic tech proficiency with POS systems are essential. Since the role involves managing waitlists and equipment availability, attention to detail and quick problem-solving help ensure guests enjoy seamless experiences at Bowlero.
Starting as a Greeter / Counter Desk Attendant can lead to supervisory roles or specialized positions such as lane technician or event coordinator. Gaining experience in customer service and operational tasks at Bowlero provides a solid foundation for growth within entertainment or hospitality sectors.
Yes, employees enjoy perks like free bowling sessions, heavily discounted arcade play, and significant savings on food and beverages. These benefits enhance the job’s appeal, blending work with fun in Bowlero’s lively entertainment atmosphere.
Romeoville’s entertainment and hospitality sectors show steady demand for part-time attendant roles, though competition can be moderate due to the job’s appeal and flexible hours. Candidates with customer service experience and availability during evenings and weekends often stand out.
Romeoville’s suburban layout means most employees drive or carpool. Evening and night shifts demand consideration of traffic patterns and public transit schedules, which are limited. Proximity to Bowlero improves work-life balance and punctuality for this role.
Bowlero implements clear cash handling protocols and communication systems to manage high guest volumes safely. Weekend shifts are staffed to balance workload, with training on equipment troubleshooting and guest interactions ensuring smooth, secure operations.
This position offers between $15 and $18 per hour, reflecting the part-time nature and hospitality focus. The pay range aligns with local market standards for entry-level entertainment venue roles and includes performance-based incentives.