Non-Remote Tele-Giver Shift Supervisor
Company : Adoration Home Health & Hospice
Location : Lafayette, IN
Job Type : Full Time
Date Posted : 12 January 2026
Our Company
Rest Assured
Overview
Our operational team members focus on efficiently meeting the needs of our clients across various lines of business. If your passion is to ensure quality care to help our clients live their best life we encourage you to apply today!
Responsibilities
- Ensure health, safety, and personal needs are being met for up to 32 residential rehabilitation sites
- Responsible for all supervisory duties of Resident Advisor monitors. Schedule Resident Advisor monitor shifts, monitor work habits and make sure all Resident Advisor monitor tasks are completed in a timely fashion
- Conduct performance reviews of Resident Advisor monitors and report on employee behaviors. Quickly address and resolve customer complaints
- Examine documentation all consumers/client activities in accordance with The Bureau of Developmental Disabilities Services and Bureau of Quality Improvement Services (Indiana) standards or standards of the state in which the site is locate for both accuracy and completeness
- Ensure training standards set forth by The Bureau of Developmental Disabilities Services and Bureau of Quality Improvement Services (Indiana) and other states being served are met by all Resident Advisor monitors on each shift
- Responds quickly to emergencies, crises, or unexpected problems during the shift
- Review all reportable incidents, and potential problems, and provide corrective action within a timely manner as described by The Bureau of Developmental Disabilities Services and Bureau of Quality Improvement Services regulations (Indiana) and specific regulations of other states
- Other duties as assigned
Qualifications
- Connects the technical dots with a goal of building customer value
- Always reacts quickly and with a sense of urgency to requests, issues, e-mails or other events in a timely and flexible fashion
About our Line of Business
Rest Assured Telecare & Remote Support, an affiliate of BrightSpring Health Services, offers home monitoring services and solutions specifically designed to help seniors and individuals with intellectual or developmental disabilities to remain safely in their homes while gaining more independence. Rest Assured blends wireless monitoring and two-way video chat with caregivers who are specially trained on each individual’s unique care needs to provide quality, personalized care. Remote caregiving includes medications management, seizure and fall detection, daily living activities, and events requiring an emergency response. For more information, please visit www.restassured.com.Salary Range
USD $20.00 / HourRelated Jobs
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Frequently asked questions
Supervisors in Lafayette must align their oversight with Indiana's Bureau of Developmental Disabilities Services regulations, ensuring all resident advisor monitors meet state-specific compliance and quality benchmarks tailored to local rehabilitation sites.
While specific certifications aren't mandatory, familiarity with Indiana’s developmental disabilities service standards and experience in supervisory roles within healthcare settings enhance candidacy for Adoration Home Health & Hospice.
Lafayette experiences moderate turnover in home health supervisory roles, often due to the demanding nature of shift work and responsibility for multiple sites, which creates steady openings for experienced tele-giver supervisors.
Coordinating multiple shifts, addressing urgent client needs, and ensuring all resident advisor monitors comply with state regulations are common hurdles requiring quick decision-making and effective communication skills.
Strong conflict resolution, real-time crisis management, and the ability to motivate diverse teams remotely are essential for guiding monitors and maintaining high-quality care standards.
The company emphasizes supervisors' roles in ensuring individualized monitoring, rapid response to incidents, and adherence to regulatory quality standards to uphold its commitment to client-centered care.
They expect supervisors to blend operational oversight with empathy-driven responses, swiftly handle emergencies, and maintain meticulous documentation aligned with multiple state regulations.
Offered at $20.00/hour, this rate is competitive within Lafayette’s healthcare supervisory market, reflecting the specialized skills required for managing multiple residential rehabilitation sites effectively.
Career growth can lead to regional operations management or specialized care coordination roles, leveraging supervisory experience overseeing multiple rehabilitation sites and compliance with healthcare standards.
Though this position is non-remote, supervisors often manage evening and overnight shift schedules for resident advisor monitors, aligning with common second and third shift healthcare operations demands.