Catering & Banquet Server | Part-Time| CFG Bank Arena

Oak View Group

Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.

Position Summary

The duties and responsibilities of a Banquet/Catering Server are generally to provide exceptional customer service throughout the entire event process to ensure the highest standard of customer satisfaction.

To be successful in this role, candidates must be friendly and honest, build strong relationships, continually strive to provide a seamless experience, and be flexible with our clients and their guests needs by providing quality services and products through detailed and accurate communication.

Catering Team members of the CFG Bank Arena – premium services department must share in our values of being adaptable to event needs, being aware of guest requirements, showing strong character, and being team centric.

This role will pay an hourly wage of $16.00 and is tip eligible

Benefits for Part-Time roles: 401(k) Savings Plan and 401(k) matching

This position will remain open until December 12, 2025.

Responsibilities

• Ability to read and understand Banquet Event Orders.
• Ability to carry at least 8 entrees per tray.
• Provide fine dining level food and beverage service to guests for all events consistent with CFG Bank Arena - premium standards of service.
• Initiate and maintain friendly and professional contact with guests ensuring that all needs are anticipated and met.
• Setup and maintain both food and beverage stations in various locations throughout the building consistent with CFG Bank Arena - premium standards of service.
• Maintain and inventory for both food and beverage stations.
• Maintain all event areas and front of house staging areas in a tidy and organized manner.
• Participate in both setup and cleanup of food and beverage service items.
• Ability to work independently during slower times
• Perform safe work by helping to provide a safe and clean work environment.

Qualifications

Education, Qualifications and Experience:

•  High School diploma or equivalent GED strong preferred. Equivalent experience may be substituted.
• Must be at least eighteen years of age to serve alcoholic drinks.
• At Least 1-2 years’ experience working in Catering & Events in a food & beverage or customer service role prefered

Strengthened by our Differences. United to Make a Difference

At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.

Equal Opportunity Employer

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.