Catering & Banquet Server|Part-time| CFG Bank Arena
Company : Dallas Convention Center
Location : Baltimore, MD, 21201
Job Type : Part Time
Date Posted : 31 December 2025
Oak View Group
Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.
Position Summary
The duties and responsibilities of a Banquet/Catering Server are generally to provide exceptional customer service throughout the entire event process to ensure the highest standard of customer satisfaction.
To be successful in this role, candidates must be friendly and honest, build strong relationships, continually strive to provide a seamless experience, and be flexible with our clients and their guests needs by providing quality services and products through detailed and accurate communication.
Catering Team members of the CFG Bank Arena – premium services department must share in our values of being adaptable to event needs, being aware of guest requirements, showing strong character, and being team centric.
This role will pay an hourly wage of $16.00 plus tips
Benefits for PT roles: 401(k) savings plan and 401(k) matching.
This position will remain open until December 31, 2025.
Responsibilities
Ability to read and understand Banquet Event Orders.• Ability to carry at least 8 entrees per tray. • Provide fine dining level food and beverage service to guests for all events consistent with CFG Bank Arena - premium standards of service.• Initiate and maintain friendly and professional contact with guests ensuring that all needs are anticipated and met.• Setup and maintain both food and beverage stations in various locations throughout the building consistent with CFG Bank Arena - premium standards of service. • Maintain and inventory for both food and beverage stations. • Maintain all event areas and front of house staging areas in a tidy and organized manner.• Participate in both setup and cleanup of food and beverage service items. • Ability to work independently during slower times • Perform safe work by helping to provide a safe and clean work environment.
Qualifications
Education, Qualifications and Experience:
- High School diploma or equivalent GED strong preferred. Equivalent experience may be substituted.
- Must be at least eighteen years of age to serve alcoholic drinks.
- At Least 1-2 years’ experience working in Catering & Events in a food & beverage or customer service role prefered
Strengthened by our Differences. United to Make a Difference
At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.
Equal Opportunity Employer
Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.
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Frequently asked questions
Handling diverse event setups at CFG Bank Arena requires adaptability and keen attention to detail. Servers often coordinate food and beverage stations, ensuring each aligns with premium service standards while accommodating specific event needs, leading to a seamless guest experience.
In Baltimore's bustling event market, standout servers excel through strong communication, multitasking under pressure, and a genuine hospitality mindset. Experience with banquet event orders and the ability to anticipate guest needs greatly enhances performance in catering roles.
Part-time Catering & Banquet Servers can progress into supervisory or event coordination roles by gaining experience and refining customer service skills. Many venues, including those under Oak View Group, value internal growth, offering pathways to full-time hospitality management careers.
Dallas Convention Center emphasizes teamwork and adaptability, blending premium service with dynamic event demands. Servers benefit from a supportive culture that values guest satisfaction and offers part-time roles with competitive wages and 401(k) benefits, distinguishing it locally.
The synergy between CFG Bank Arena and Dallas Convention Center fosters a high-caliber event environment where servers engage with diverse clientele and large-scale events. This collaboration enhances exposure to top-tier hospitality standards and varied catering settings.
Part-time Catering & Banquet Servers at CFG Bank Arena earn around $16.00 per hour, supplemented by tips. This hourly rate aligns with Baltimore’s event service standards, making it competitive for part-time hospitality roles in the local market.
Baltimore’s banquet server market is moderately competitive, with steady demand driven by its vibrant event and hospitality sectors. Venues like CFG Bank Arena attract applicants seeking part-time flexibility combined with reputable experience in large-scale event catering.
While formal certifications aren't always mandatory, Baltimore employers often favor candidates with 1-2 years of catering or event service experience. Knowledge of safety standards and alcohol service regulations can enhance employability in local banquet roles.
Daily hurdles include balancing multiple tray services, adapting to last-minute event changes, and maintaining premium service quality in fast-paced environments. Servers must be agile, anticipating guest needs while ensuring clean and organized service areas.
Dallas Convention Center offers flexible scheduling for part-time Catering & Banquet Servers, allowing staff to accommodate other commitments. Their focus on team cohesion and a respectful work environment contributes to manageable workloads and positive job satisfaction.