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Greeter / Counter Desk Attendant
Company : Bowlero
Location : Richmond, VA, 23230
Job Type : Full Time / Part Time
Date Posted : 28 December 2025
Overview
Your next adventure starts here! At Lucky Strike Entertainment, great times and exciting opportunities go hand in hand. Join us as a Greeter/Counter Desk Attendant and become part of a vibrant atmosphere filled with dynamic experiences and endless possibilities. Start making your own luck today!
Applicants must be at least 18 years of age to qualify for a position.
WHAT OUR GREETERS/DESK ATTENDANTS DO
Greeters/Desk Attendants set the tone for everyone who enters our doors, giving us our first opportunity to impress our guests and provide them with the kind of “WOW” factor they’ve been looking forward to.
A GREETER/ DESK ATTENDANT’S DAY-TO-DAY
- Be friendly and inviting to our guests in person and over the phone
- Manage the waitlist
- Track availability and assign lanes, shoes & other equipment
- Prepare for leagues
- Ring sales at the counter and follow our cash control procedures
- Promptly notify our mechanics of any pinspotter/pinsetter malfunctions and log these issues
- Assist our guests with basic bowling instruction (no, you don’t need to show them your trick shots, just the essentials)
- Operate our POS system, central panel, computers, and P/A system
WHAT IT TAKES
- HS Diploma or equivalent restaurant/hospitality experience (Optional)
- Proven success in school/previous job experience
- Excellent telephone etiquette
- Must meet the minimum age required by state law to serve alcohol
PERKS (MORE REASONS YOU’LL LOVE YOUR JOB)
- Free Bowling!
- $1 Arcade Play
- 20% off Events
- 50% off Food & Beverages
WORK ENVIRONMENT/ PHYSICAL DEMANDS
- Typical entertainment environment where you will walk, bend and stand for periods of time, and may lift objects with some assistance.
Job Type: Part-time
Shift:
- Evening shift
- Night shift
Weekly day range:
- Weekend availability
Work Location: One location
Who We Are
Lucky Strike Entertainment, formerly Bowlero Corp, is one of the world’s premier location-based entertainment platforms. With over 360 locations across North America, Lucky Strike Entertainment provides experiential offerings in bowling, amusements, water parks, and family entertainment centers. The company also owns the Professional Bowlers Association, the major league of bowling and a growing media property that boasts millions of fans around the globe. For more information on Lucky Strike Entertainment, please visit ir.luckystrikeent.com.
Lucky Strike Entertainment offers performance-based incentives and a competitive total rewards package which includes healthcare coverage and a broad range of other benefits. Incentives and/or benefit packages may vary depending on the position. More details regarding benefits are available here: www.bowlerocorp.com/careers/benefits
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Frequently asked questions
At Bowlero in Richmond, the Greeter / Counter Desk Attendant role blends customer service with entertainment-specific tasks like managing bowling lane assignments and coordinating equipment. Unlike traditional hospitality roles, it demands multitasking between guest interaction and operational duties within an energetic leisure environment.
Strong communication and a welcoming demeanor are pivotal. This job requires engaging guests both in-person and via phone, managing waitlists smoothly, and offering basic bowling guidance, making empathy and clear interaction key to delivering a memorable experience.
Shifts often include greeting guests, handling sales transactions, monitoring lane availability, and promptly addressing technical issues with equipment. Evening and weekend shifts are common, emphasizing teamwork and adaptability in a lively setting.
In Richmond, familiarity with local customer service standards and state alcohol laws is important, especially since attendants must meet minimum age requirements to serve alcohol. Additionally, weekend availability aligns well with regional entertainment demand patterns.
Richmond's entertainment sector sees steady demand for part-time staff, but competition can be moderate due to the appeal of flexible hours and perks like free bowling. Candidates with prior hospitality experience or strong customer interaction skills often have an advantage.
Beyond typical hospitality perks, Bowlero provides free bowling, discounted arcade play, and significant food and beverage discounts. These incentives enhance job satisfaction within a fun, entertainment-focused atmosphere.
The company’s vibrant, guest-centric culture encourages attendants to create memorable first impressions, blending friendly service with operational efficiency. This culture fosters teamwork and dynamic engagement with guests beyond conventional front desk duties.
Part-time attendants in Richmond typically earn between $11 and $14 per hour, reflecting local cost of living and hospitality standards. Bowlero’s competitive pay may align with this range, supplemented by performance incentives and employee discounts.
Yes, Bowlero emphasizes skill development through hands-on training in customer service and operational systems. Ambitious attendants can explore growth paths within management or specialized entertainment roles, benefiting from the company’s broad hospitality network.
Richmond’s transit options offer reasonable access to Bowlero, especially for evening and weekend shifts. However, checking specific route schedules is advisable since public transport frequency may vary during off-peak hours.