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Greeter / Counter Desk Attendant
Company : Bowlero
Location : Chicago, IL, 60613
Job Type : Full Time / Part Time
Date Posted : 28 December 2025
Overview
Your next adventure starts here! At Lucky Strike Entertainment, great times and exciting opportunities go hand in hand. Join us as a Greeter/Counter Desk Attendant and become part of a vibrant atmosphere filled with dynamic experiences and endless possibilities. Start making your own luck today!
Applicants must be at least 18 years of age to qualify for a position.
WHAT OUR GREETERS/DESK ATTENDANTS DO
Greeters/Desk Attendants set the tone for everyone who enters our doors, giving us our first opportunity to impress our guests and provide them with the kind of “WOW” factor they’ve been looking forward to.
A GREETER/ DESK ATTENDANT’S DAY-TO-DAY
- Be friendly and inviting to our guests in person and over the phone
- Manage the waitlist
- Track availability and assign lanes, shoes & other equipment
- Prepare for leagues
- Ring sales at the counter and follow our cash control procedures
- Promptly notify our mechanics of any pinspotter/pinsetter malfunctions and log these issues
- Assist our guests with basic bowling instruction (no, you don’t need to show them your trick shots, just the essentials)
- Operate our POS system, central panel, computers, and P/A system
WHAT IT TAKES
- HS Diploma or equivalent restaurant/hospitality experience (Optional)
- Proven success in school/previous job experience
- Excellent telephone etiquette
- Must meet the minimum age required by state law to serve alcohol
PERKS (MORE REASONS YOU’LL LOVE YOUR JOB)
- Free Bowling!
- $1 Arcade Play
- 20% off Events
- 50% off Food & Beverages
WORK ENVIRONMENT/ PHYSICAL DEMANDS:
- Typical entertainment environment where you will walk, bend and stand for periods of time, and may lift objects with some assistance.
Job Type: Part-time
Shift:
- Evening shift
- Night shift
Weekly day range:
- Weekend availability
Work Location: One location
Who We Are
Lucky Strike Entertainment, formerly Bowlero Corp, is one of the world’s premier location-based entertainment platforms. With over 360 locations across North America, Lucky Strike Entertainment provides experiential offerings in bowling, amusements, water parks, and family entertainment centers. The company also owns the Professional Bowlers Association, the major league of bowling and a growing media property that boasts millions of fans around the globe. For more information on Lucky Strike Entertainment, please visit ir.luckystrikeent.com.
The pay range for this position is $16.60 to $18 / hour
Lucky Strike Entertainment offers performance-based incentives and a competitive total rewards package which includes healthcare coverage and a broad range of other benefits. Incentives and/or benefit packages may vary depending on the position. More details regarding benefits are available here: www.bowlerocorp.com/careers/benefits
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Frequently asked questions
Success in this role hinges on warm communication, multitasking during busy hours, and familiarity with POS systems. Chicago’s vibrant entertainment spots value attendants who can effortlessly manage guest flow and create an inviting atmosphere, blending hospitality with efficient service.
At Bowlero, attendants engage not just in customer service but also in managing bowling lane assignments, tracking equipment, and coordinating with maintenance, making it more dynamic than typical desk roles. This blend of guest interaction and operational tasks shapes a unique workday.
Entry-level attendants often transition into supervisory or managerial roles within Bowlero’s entertainment centers by demonstrating leadership and operational understanding. The company promotes growth through hands-on experience combined with performance incentives.
Bowlero combines competitive hourly pay with perks like free bowling, discounted arcade games, and food. This mix of tangible benefits and an energetic work environment appeals to locals seeking flexible evening and weekend shifts in hospitality.
Yes, Bowlero equips attendants with comprehensive onboarding covering POS operation, guest engagement, and basic bowling assistance. This ensures staff can confidently manage guest needs and equipment, fostering a smooth entertainment experience.
Pay for this role at Bowlero ranges between $16.60 and $18 per hour, reflecting Chicago’s competitive hospitality wage standards. This rate supports part-time workers balancing school or other commitments while valuing their customer service skills.
Navigating Chicago’s bustling nightlife and weekend crowds requires flexibility and strong guest management skills. Attendants must be prepared for fast-paced shifts, especially during events, making adaptability crucial in this metropolitan market.
Positions like these see steady demand due to Chicago’s large entertainment sector. However, the abundance of venues means candidates with prior hospitality experience or strong interpersonal skills often have an edge during hiring.
Daily tasks include welcoming guests, managing waitlists, assigning bowling lanes and equipment, processing transactions, and reporting equipment issues. This role blends guest interaction with essential operational duties to keep the venue running smoothly.
Bowlero fosters a lively, team-oriented environment by offering employee perks like discounted food and arcade access, supportive management, and opportunities to engage with guests in a fun setting—all contributing to staff satisfaction.