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Greeter / Counter Desk Attendant
Company : Bowlero
Location : Roselle, IL, 60172
Job Type : Full Time / Part Time
Date Posted : 28 December 2025
Overview
Your next adventure starts here! At Lucky Strike Entertainment, great times and exciting opportunities go hand in hand. Join us as a Greeter/Counter Desk Attendant and become part of a vibrant atmosphere filled with dynamic experiences and endless possibilities. Start making your own luck today!
Applicants must be at least 16 years of age to qualify for a position.
WHAT OUR GREETERS/DESK ATTENDANTS DO
Greeters/Desk Attendants set the tone for everyone who enters our doors, giving us our first opportunity to impress our guests and provide them with the kind of “WOW” factor they’ve been looking forward to.
A GREETER/ DESK ATTENDANT’S DAY-TO-DAY
- Be friendly and inviting to our guests in person and over the phone
- Manage the waitlist
- Track availability and assign lanes, shoes & other equipment
- Prepare for leagues
- Ring sales at the counter and follow our cash control procedures
- Promptly notify our mechanics of any pinspotter/pinsetter malfunctions and log these issues
- Assist our guests with basic bowling instruction (no, you don’t need to show them your trick shots, just the essentials)
- Operate our POS system, central panel, computers, and P/A system
WHAT IT TAKES
- HS Diploma or equivalent restaurant/hospitality experience (Optional)
- Proven success in school/previous job experience
- Excellent telephone etiquette
- Must meet the minimum age required by state law to serve alcohol
PERKS (MORE REASONS YOU’LL LOVE YOUR JOB)
- Free Bowling!
- $1 Arcade Play
- 20% off Events
- 50% off Food & Beverages
WORK ENVIRONMENT/ PHYSICAL DEMANDS:
- Typical entertainment environment where you will walk, bend and stand for periods of time, and may lift objects with some assistance.
Job Type: Part-time
Shift:
- Evening shift
- Night shift
Weekly day range:
- Weekend availability
Work Location: One location
Who We Are
Lucky Strike Entertainment, formerly Bowlero Corp, is one of the world’s premier location-based entertainment platforms. With over 360 locations across North America, Lucky Strike Entertainment provides experiential offerings in bowling, amusements, water parks, and family entertainment centers. The company also owns the Professional Bowlers Association, the major league of bowling and a growing media property that boasts millions of fans around the globe. For more information on Lucky Strike Entertainment, please visit ir.luckystrikeent.com.
The pay range for this position is $15 to $16.18 / hour
Lucky Strike Entertainment offers performance-based incentives and a competitive total rewards package which includes healthcare coverage and a broad range of other benefits. Incentives and/or benefit packages may vary depending on the position. More details regarding benefits are available here: www.bowlerocorp.com/careers/benefits
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Frequently asked questions
Roselle’s entertainment and hospitality scene offers moderate opportunities for part-time greeter and desk attendant roles, especially in venues like Bowlero. The demand peaks on weekends and evenings, so candidates with flexible schedules and customer service experience tend to have an edge in this local market.
Illinois law mandates a minimum age of 16 for roles involving alcohol service, which applies to Bowlero’s greeter/counter desk attendants. This ensures compliance with state alcohol regulations while shaping the responsibilities assigned, such as cash handling and guest interactions.
Strong communication skills, a welcoming attitude, and multitasking capability are crucial. Handling waitlists, managing equipment assignments, and operating POS systems require attentiveness and efficiency to maintain a seamless guest experience in busy entertainment settings.
This role cultivates interpersonal communication, conflict resolution, and operational skills like POS management and basic troubleshooting. Such competencies provide a solid foundation for advancing into supervisory roles or other customer-focused positions within hospitality.
Bowlero offers unique perks such as free bowling and discounted food, creating a vibrant work environment. The role also involves active engagement with guests through both in-person and phone interactions, blending hospitality with entertainment management.
Bowlero emphasizes performance-based incentives and comprehensive benefits, including healthcare options. Training focuses on guest engagement and equipment handling, ensuring attendants uphold the company's high entertainment and service standards.
The pay usually sits between $15 and $16.18 per hour for this part-time position at Bowlero in Roselle. This competitive wage reflects the role’s customer service demands and includes access to performance bonuses.
Bowlero’s positions blend social interaction with dynamic entertainment tasks, offering perks like free bowling and event discounts. Unlike standard retail roles, this job involves managing gaming equipment and fostering a lively atmosphere, appealing to those seeking an engaging workplace.
Evening shifts are typically bustling, requiring the attendant to efficiently manage waitlists, assign lanes, and assist guests with equipment while maintaining a friendly demeanor. Quick communication with maintenance teams is essential to resolve any technical issues promptly.
While not mandatory, prior experience in hospitality or customer-facing roles greatly enhances a candidate’s ability to handle busy environments and diverse guest needs, increasing chances of securing the position and excelling within Bowlero’s entertainment-focused culture.