Risevoic
Care Manager
Company : ResCare Community Living
Location : Rutherfordton, NC
Job Type : Full Time
Date Posted : 4 January 2026
Our Company
ResCare Community Living
Overview
Work in conjunction with diverse clinical teams and utilize community resources to meet the needs of individuals receiving care management services. Provide services in accordance with care management service requirements set by the state and company. Responsible for developing and monitoring Tailored Care Management care plans and Individual Support Plans (ISPs) built from comprehensive assessments to an assigned caseload.
Responsibilities
- Develops positive relationships among and between members, family/guardians, Extenders, clinical and care team members and other community stakeholders to create an environment of compassion and professionalism, driving toward positive health and quality of life outcomes.
- Responds proactively to alerts from Extenders concerning unmet health-related needs and identified barriers and gaps to reduce adverse health and quality of life indicators.
- Develops positive relationships with all funding sources that exhibits the willingness to obtain common objectives related to care management.
- Engages the member/family/guardian to establish rapport and provide required and as needed contact, ensuring service provision is up to date and follow through is completed.
- In conjunction with the member, selects members for the care team (adjusting as needed).
- Conducts the Comprehensive Health Assessment on the member, with stakeholder input, to obtain baseline information needed to formulate a care plan.
- Coordinates, schedules, sets the agenda for and assists the member in chairing care team meetings (times, dates, locations, etc.) and informs all team members.
- Develops, implements, reassesses, oversees the implementation of and evaluates the Care Plan/ISP for the member to ensure that the members health needs are addressed in a comprehensive, holistic, and preventive manner, with quality as a goal.
- Manages care transitions and transition plans.
- Ensures medication monitoring and reconciliation occur.
- Monitors/implements/supervises delivery of service plans and personal futures plan and training of staff.
- Documents all information gathered/received electronically in a timely manner.
- Provides documentation of billable events that align with minimum contact expectations to the Care Management Supervisor.
- Maintains an accurate, up-to-date electronic information data stream on all interactions, encounters, activities, care team meetings, and communications with the member/family/guardian.
- Promotes and coordinates comprehensive care among medical, pharmaceutical, psychosocial, social, mental, physical, home health, ancillary providers, and other community agencies, supporting individuals with referrals as needed.
- Connects members with medical, mental, developmental, psychosocial, housing, transportation, home health, and community support services/systems to achieve a comprehensive, holistic, preventive approach.
- Empowers the member/family/guardian and other team members with knowledge that aids in implementing the care plan, treatment plan, medication regimen, and appointment keeping.
- Identifies barriers, gaps, and unmet health-related needs are addresses them proactively, expanding relationships and linkages to aid in meeting member’s needs.
- Supervises up to two FTEs of care management extenders.
- Provides services that meet national, state, and local healthcare standards at the highest level.
- Reports issues of concern, general departmental activities and staffing needs to the Care Management Supervisor.
Completes all required training and participates in educational sessions to improve overall skills.
Attends industry meetings, training, and functions to promote positive relationships with stakeholders.
Participates in quality improvement and measurement activities to achieve identified targets and outcomes.
Completes other duties as assigned.
Qualifications
Qualifications:
- Years of experience as specified below.
- Two years of experience as a Care Manager, Case Manager, or Care Coordinator preferred.
- Ability to perform work with a high degree of quality and autonomy.
- Must meet all agency requirements for pre-employment and those required by the state of NC.
Education:
- A license, provisional license, certificate, registration, or permit issued by the governing board regulating a human service profession, except a registered nurse who is licensed to practice in the State of North Carolina by the North Carolina Board of Nursing who also has four years of full-time accumulated experience with the IDD population; or
- A Master’s degree in a human service field and one year of full-time, post-graduate degree accumulated experience with the IDD population; or
- A bachelor's degree in a human service field and two years of full-time, post-bachelor's degree accumulated experience with the IDD population; or
- A bachelor's degree in a field other than human services and four years of full-time, post-bachelor's degree accumulated experience with the IDD population; and
For care managers serving members with LTSS needs: two years of prior LTSS and/or HCBS coordination, care delivery monitoring, and care management experience, in addition to the requirements cited above. (This experience may be concurrent with the two years of experience working directly with individuals with I/DD, or a TBI, above.)
About our Line of Business
ResCare Community Living, an affiliate of BrightSpring Health Services, has five decades of experience in the disability services field, providing support to individuals who need assistance with daily living due to an intellectual, developmental, or cognitive disability. We provide a comprehensive range of high-quality services, including: community living, adult host homes for adults regardless of disability, behavioral/mental health support, in-home pharmacy solutions, telecare and remote support, supported employment and training programs, and day programs. For more information, please visit www.rescarecommunityliving.com. Follow us on Facebook and LinkedIn.Salary Range
USD $25.00 / HourRelated Jobs
Greensboro, NC
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Frequently asked questions
Care Managers in Rutherfordton customize support by conducting thorough health and social assessments, then collaborating with families and clinical teams to create individualized care plans that address medical, psychosocial, and community needs, ensuring a holistic approach tailored to each member's unique circumstances.
In NC, Care Managers often navigate complex regulatory standards, diverse clinical teams, and resource limitations while managing care for individuals with intellectual and developmental disabilities, requiring adaptability, strong coordination skills, and proactive problem-solving to bridge gaps in services.
While NC mandates licensure or certification in a human service profession, local employers like ResCare value credentials that demonstrate expertise in intellectual/developmental disabilities and long-term support services (LTSS), reflecting regional care standards and funding requirements.
Care Managers at ResCare often progress into leadership roles such as Care Director or Care Operations Manager, leveraging experience in care coordination, team supervision, and community partnerships to influence broader service delivery and quality improvement initiatives.
ResCare's Care Managers act as pivotal liaisons among medical providers, social services, and community agencies, ensuring seamless care transitions and holistic support that align with state healthcare standards and deliver positive outcomes for clients.
At ResCare, Care Managers uniquely blend direct member engagement with strategic care planning across multiple service domains, emphasizing preventive care and quality of life within a supportive community living model tailored to intellectual and developmental disabilities.
Given Rutherfordton's cost of living and healthcare sector wages, $25/hour is competitive for Care Manager positions, reflecting the required expertise in care coordination, LTSS experience, and local market demand for skilled professionals in intellectual and developmental disability services.
Rutherfordton's small-town layout offers manageable commutes by car or bike, but limited public transit means Care Managers typically rely on personal vehicles. Proximity to community resources can impact daily travel efficiency, critical for timely care team meetings and client visits.
With growing awareness of intellectual and developmental disabilities and expanding community living services, Rutherfordton shows increasing demand for Care Managers skilled in LTSS coordination, indicating promising job stability and opportunities for career advancement locally.
ResCare seeks candidates with a human services license or relevant degrees plus experience with IDD populations. For LTSS roles, prior care coordination experience is crucial, alongside strong documentation skills and the ability to lead small care management teams effectively.