Room Attendant
Company : Highgate
Location : San Antonio, TX, 78205
Job Type : Full Time / Part Time
Date Posted : 28 December 2025
Compensation Type
HourlyHighgate Hotels
Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America.
With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value.
With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. www.highgate.com
Location
La Quinta San Antonio - Riverwalk
303 BlumSan Antonio, TX 78205Overview
The Room Attendant is responsible for maintaining clean and attractive guestrooms while providing attentive, courteous and efficient service to all guests.
Responsibilities
- Thoroughly clean guestrooms according to standards.
- Complete all pre-cleaning duties, including but not limited to, guest supplies, cleaning supplies, and linen for housekeeping cart set-up.
- Remove all trash and dirty linen from guestrooms and hallways.
- Keep all hallways, public areas and closets clean, neat and vacuumed
- Restock housekeeping cleaning cart for next day's use.
- Replenish chemical bottles.
- Report all missing items from room (i.e., irons/boards, hair dryers, etc.) to Housekeeping Supervisor/Manager.
- Report any maintenance repairs immediately to Housekeeping Supervisor/Manager.
- Handle items for “Lost and Found” according to the standards.
- Ensure overall guest satisfaction.
Qualifications
- High School diploma or equivalent and/or experience in a hotel or a related field preferred.
- Must be able to exert up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
- Ability to stand during entire shift.
- Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
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Frequently asked questions
Working as a Room Attendant in San Antonio for Highgate involves frequent lifting of items up to 50 pounds and standing throughout your shift. The position requires stamina and physical effort to maintain guestroom standards and manage housekeeping supplies efficiently.
Room Attendants at Highgate focus primarily on guestroom cleanliness and restocking, unlike other roles that might center on dining or front desk services. Their duties include managing linens, reporting maintenance issues, and ensuring guest satisfaction with private room environments.
Candidates with a high school diploma and prior hospitality or hotel experience stand out for Room Attendant roles in San Antonio. Effective communication skills and the ability to handle physical tasks are highly valued in this competitive local market.
San Antonio’s Riverwalk hotels, including Highgate’s La Quinta, experience seasonal spikes in Room Attendant hiring due to tourism influxes. Employers often seek adaptable attendants who can handle increased guest turnover during peak periods.
Highgate encourages upward mobility by offering training and exposure to diverse hotel operations. Room Attendants showing strong service skills and reliability may advance to supervisory roles or transition into other hospitality departments within the company.
Room Attendants at Highgate in San Antonio typically earn hourly wages ranging from $11 to $15, reflecting local living costs and the role’s physical requirements. Pay may vary depending on experience and shift timings.
Highgate's focus on innovation and diverse hotel brands creates a dynamic work environment for Room Attendants. The company’s strong asset management and use of technology help maintain high operational standards compared to traditional hospitality employers.
Yes, part of the Room Attendant’s job at Highgate involves managing lost and found items according to company protocols, ensuring guests’ belongings are properly tracked and returned, enhancing overall guest experience.
Many assume Room Attendants only clean rooms, but the job entails more, such as guest interaction, reporting maintenance issues, and inventory management. It demands physical endurance and interpersonal skills beyond basic housekeeping.
San Antonio’s hospitality sector, particularly around Riverwalk, sees steady demand for Room Attendants but also significant applicant volume. Candidates with prior experience and flexibility tend to have an edge in this busy tourist corridor.