Catering Server/Attendant | Part-Time | Mortgage Matchup Center
Company : Dallas Convention Center
Location : Phoenix, AZ, 85004
Job Type : Part Time
Date Posted : 31 December 2025
Oak View Group
Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.
Position Summary
The Catering Server/Attendant is responsible for serving guests in venue dining areas. Catering Server/Attendant must be personable and able to work in an ever- changing fast-paced environment.
The employee must maintain excellent attendance and be available to work events as scheduled per business need.
This role will pay an hourly rate of $17.00 and is tip eligible
Benefits for Part-Time roles: 401(k) Savings Plan and 401(k) matching
This position will remain open until December 31, 2025.
About the Venue
The Mortgage Matchup Center is in the heart of downtown Phoenix, home to the Phoenix Suns and Mercury professional basketball teams and a variety of special events and concerts tear round-making it the preeminent destination for sports and entertainment in the southwest.
Responsibilities
- Serving meals to guests or replenishing food to the buffet line.
- Must demonstrate ability to read and comprehend Banquet Event Orders when directing to service a guest event or in setting up guest events.
- Responsible for serving beverages to guests including alcoholic beverages. Must check guest’s ID to verify minimum age requirement for the purchase of alcoholic beverages.
- Must be able to carry Ten (10) meals on a tray.
- Responsible for recording a guest’s order and relaying the order to the kitchen.
- Responsible for observing guests to respond to any additional requests and determine when the meal has been completed.
- Responsible for refilling salt, pepper, sugar, cream, condiments and napkins.
- Responsible for replacing tableware and linens as necessary.
- Responsible setting up banquet functions including linens, dishware, glassware and silverware.
- Maintains sanitation, health and safety standards in work areas.
- Must show demonstrated ability to meet the company standard for excellent attendance.
- All other duties as assigned by the managers and supervisors.
Qualifications
- Ability to communicate with employees, co-workers, volunteers, management staff and guests in a clear, business-like and respectful manner which focuses on generating a positive, enthusiastic and cooperative work environment.
- Ability to speak, read and write in English.
- Ability to work well in a team-oriented, fast-paced, event-driven environment.
- Possess valid food handling certificate and alcohol service permit if required by state or federal regulations.
- Ability to calculate basic math functions (addition, subtraction, multiplication, division, percentages) as related to cash/credit transactions and cash reconciliation.
- Ability to handle cash accurately and responsibly.
- 1 year fine dining and/or banquet experience.
Strengthened by our Differences. United to Make a Difference
At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.
Equal Opportunity Employer
Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.
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Frequently asked questions
Dallas Convention Center offers an energetic environment hosting diverse events, from sports to concerts, requiring catering servers to adapt quickly. Compared to other Phoenix venues, it demands versatility and excellent guest service skills to thrive in fast-paced, high-attendance settings.
Success here hinges on multitasking under pressure, strong communication, and the ability to manage banquet orders accurately. Familiarity with local service standards and alcohol regulations in Phoenix also enhances your effectiveness in this vibrant entertainment hub.
Part-time roles can lead to advancement into supervisory or event coordination positions within venue management. Demonstrating reliability, excellent guest interaction, and event knowledge often opens doors to more permanent or expanded roles.
Expect a diverse clientele attending sports games and concerts, requiring attentive service and quick response to requests. Being personable and maintaining professionalism during high-volume service times is essential for positive guest experiences.
Phoenix's thriving event scene creates steady demand, but competition remains moderate due to the specialized skill set required. Holding certifications and prior banquet experience helps candidates stand out in this local market.
Yes, the $17 hourly rate plus tips aligns well with Phoenix’s hospitality market for part-time catering roles, offering competitive compensation relative to similar venues and reflecting local living costs and job expectations.
Dallas Convention Center emphasizes compliance and service excellence by encouraging valid food handling and alcohol service certifications, often supporting new hires to meet these requirements and maintain high safety standards.
This role blends fast-paced event service with exposure to major sports and entertainment happenings, offering dynamic experiences unlike typical catering gigs. The venue's prominence boosts resume value and networking opportunities.
Downtown Phoenix offers good public transit options but also peak traffic times, so scheduling flexibility and planning commute during off-peak hours help part-time staff manage punctuality and attendance effectively.
The culture prioritizes diversity, teamwork, and high service standards in a fast-moving, event-driven setting. Staff are encouraged to collaborate and uphold inclusivity, reflecting Phoenix’s vibrant community and the venue’s commitment to excellence.