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Banquet Server (On Call)
Company : Omni Amelia Island Resort
Location : Tempe, AZ, 85281
Job Type : Full Time / Part Time
Date Posted : 2 January 2026
Location
Omni Tempe Hotel at ASU
Located at the corner of University and Mill, Omni Tempe Hotel at ASU amplifies Tempe’s revitalized downtown area and brings some of the largest conference and meeting space to the city. The hotel features 330 guest rooms, four dining outlets, a spacious pool deck, retail, and almost 36,000 square feet of indoor and outdoor meeting space along with expansive views of the ASU campus and the Tempe cityscape. We are building an amazing team that focuses on creating incredible guest experiences. Join us and be a part of something special!
Job Description
We are looking for an experienced On-Call Banquet Server to join our team. The ideal candidate will have a passion for providing exceptional service and a strong commitment to ensuring each event exceeds guest expectations. In this role, you'll be responsible for completing all assigned banquet side work, adhering to precise service standards, and responding promptly to guests' needs during events.
Responsibilities
- Perform all Banquet side work as designated by the Banquet Managers.
- Efficiently and properly perform all service standards.
- Attend to all needs of the guests during functions and function related duties.
- Report to the Banquet Manager any need for housekeeping and/or repairs of and banquet equipment.
- Assist in the upkeep and organization of all liquor liability laws.
- Attend all designated pre-meal meetings.
- Follow all details as described on Banquet Event Orders (BEO’s).
Qualifications
- Previous serving experience in a 4-diamond hotel/resort.
- Must have a flexible schedule and be able to workdays, nights, weekends, and holidays.
- Must be able to lift 50lbs and stand for the duration of a full shift.
- Must be TIPS and Food Handlers Certification.
- Ability to satisfactorily communicate in English with guests, management, and co-workers to their understanding.
- Must be familiar with and adhere to all liquor liability laws.
- Must be able to set tables to specifications, carry trays, and create excellent customer service experience.
All interviews will be scheduled via phone and/or email from our corporate recruiting team.
*This position is an on call, on-site position with no work from home flexibility.
This job description may not be inclusive of all assigned duties, responsibilities, or aspects of the job described, and may be amended at any time at the sole discretion of Omni Hotels & Resorts.
Omni Hotels & Resorts is an equal opportunity employer - vets/disability. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com.
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Frequently asked questions
Being on-call means the Banquet Server role requires adaptability to varying shifts, often with short notice. At Omni Amelia Island Resort, this flexibility allows servers to balance other commitments while ensuring coverage for events. Candidates should be comfortable with variable hours, including nights, weekends, and holidays.
In Tempe, acquiring food handler’s permits and liquor liability certifications significantly boosts employability for banquet server roles. Local employers prioritize candidates who comply with Arizona’s food safety standards and possess knowledge of responsible alcohol service, ensuring guest safety and regulatory adherence.
Tempe banquet server positions often emphasize university and conference event service due to ASU’s presence, unlike Scottsdale’s luxury resort focus or Phoenix’s diverse event venues. This means servers in Tempe might encounter a dynamic mix of academic, corporate, and social functions requiring versatile service skills.
Experience in luxury or 4-diamond hotels is highly beneficial as it equips servers with refined service techniques and familiarity with upscale event expectations. Omni Amelia Island Resort values such backgrounds to maintain its reputation for exceptional guest experiences during large-scale banquets and gatherings.
While Hilton and Marriott have standardized banquet procedures, Omni Amelia Island Resort offers a unique blend of coastal resort ambiance and conference services. This mix demands servers to be adaptable, skilled in both casual and formal event settings, enhancing guest satisfaction through personalized attention.
Given Tempe’s active event scene and Omni’s stature, competition is moderate but favors candidates demonstrating flexibility, certification compliance, and prior upscale banquet experience. Job seekers who showcase these qualities alongside strong communication skills typically stand out during the hiring process.
Banquet servers in Tempe generally earn between $12 and $18 per hour, factoring in tips and shift variability. On-call positions may offer slightly variable hours but competitive pay aligned with local hospitality standards, rewarding flexibility and high-quality service delivery.
Daily tasks include setting tables to exact event specifications, attending pre-meal briefings, delivering attentive guest service during functions, and maintaining cleanliness and organization of banquet equipment. Servers must also promptly report any maintenance issues and adhere strictly to liquor laws.
Challenges include managing unpredictable schedules and handling diverse guest needs during large events. Successful servers stay organized, communicate clearly with banquet managers, and maintain a proactive attitude to ensure smooth event flow and guest satisfaction despite fluctuating demands.
Omni Amelia Island Resort conducts detailed pre-event meetings where servers review banquet event orders, service standards, and guest needs. This preparation fosters consistency and excellence, enabling on-call banquet servers to deliver seamless and memorable service experiences.