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Greeter / Counter Desk Attendant
Company : Bowlero
Location : Roanoke, VA, 24012
Job Type : Full Time / Part Time
Date Posted : 28 December 2025
Overview
Your next adventure starts here! At Lucky Strike Entertainment, great times and exciting opportunities go hand in hand. Join us as a Greeter/Counter Desk Attendant and become part of a vibrant atmosphere filled with dynamic experiences and endless possibilities. Start making your own luck today!
Applicants must be at least 18 years of age to qualify for a position.
WHAT OUR GREETERS/DESK ATTENDANTS DO
Greeters/Desk Attendants set the tone for everyone who enters our doors, giving us our first opportunity to impress our guests and provide them with the kind of “WOW” factor they’ve been looking forward to.
A GREETER/ DESK ATTENDANT’S DAY-TO-DAY
- Be friendly and inviting to our guests in person and over the phone
- Manage the waitlist
- Track availability and assign lanes, shoes & other equipment
- Prepare for leagues
- Ring sales at the counter and follow our cash control procedures
- Promptly notify our mechanics of any pinspotter/pinsetter malfunctions and log these issues
- Assist our guests with basic bowling instruction (no, you don’t need to show them your trick shots, just the essentials)
- Operate our POS system, central panel, computers, and P/A system
WHAT IT TAKES
- HS Diploma or equivalent restaurant/hospitality experience (Optional)
- Proven success in school/previous job experience
- Excellent telephone etiquette
- Must meet the minimum age required by state law to serve alcohol
PERKS (MORE REASONS YOU’LL LOVE YOUR JOB)
- Free Bowling!
- $1 Arcade Play
- 20% off Events
- 50% off Food & Beverages
WORK ENVIRONMENT/ PHYSICAL DEMANDS:
- Typical entertainment environment where you will walk, bend and stand for periods of time, and may lift objects with some assistance.
Job Type: Part-time
Shift:
- Evening shift
- Night shift
Weekly day range:
- Weekend availability
Work Location: One location
Who We Are
Lucky Strike Entertainment, formerly Bowlero Corp, is one of the world’s premier location-based entertainment platforms. With over 360 locations across North America, Lucky Strike Entertainment provides experiential offerings in bowling, amusements, water parks, and family entertainment centers. The company also owns the Professional Bowlers Association, the major league of bowling and a growing media property that boasts millions of fans around the globe. For more information on Lucky Strike Entertainment, please visit ir.luckystrikeent.com.
The pay range for this position is $13.00 to $14.00/hour.
Lucky Strike Entertainment offers performance-based incentives and a competitive total rewards package which includes healthcare coverage and a broad range of other benefits. Incentives and/or benefit packages may vary depending on the position. More details regarding benefits are available here: www.bowlerocorp.com/careers/benefits
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Frequently asked questions
Success as a Greeter / Counter Desk Attendant in Roanoke hinges on strong interpersonal skills, multitasking abilities, and familiarity with POS systems. Given the hospitality focus, excellent telephone etiquette and customer engagement are essential to create a welcoming atmosphere at Bowlero.
At Bowlero, the Counter Desk Attendant blends customer service with operational tasks like managing lane assignments and monitoring equipment. Unlike typical desk roles, attendants also assist guests with basic bowling guidance, making it a dynamic position within an entertainment setting.
Starting as a Greeter / Counter Desk Attendant opens doors to roles in event coordination, facility management, or supervisory positions at venues like Bowlero. Gaining experience in customer interaction and operational support can lead to broader hospitality management opportunities.
Bowlero offers enticing incentives such as free bowling, discounted arcade games, and significant savings on food and beverages. These perks enhance the job experience beyond standard wages, creating a lively and rewarding work environment.
Bowlero’s pay range for this position is between $13.00 and $14.00 per hour, aligning competitively with similar part-time hospitality roles in Roanoke, VA. This compensation reflects the entertainment industry's standards while factoring in the location's cost of living.
Bowlero emphasizes a vibrant, interactive environment where attendants set the tone from the front desk. Their role in managing equipment and assisting with bowling basics directly enhances guest enjoyment, distinguishing the experience from more conventional hospitality settings.
Roanoke’s hospitality sector shows steady demand for part-time roles, yet competition remains moderate due to limited openings. Candidates with flexible schedules and customer service prowess tend to stand out when applying for positions like Bowlero’s Counter Desk Attendant.
Balancing customer interaction with tracking equipment availability and reporting malfunctions requires attentiveness and quick problem-solving. This multitasking can be demanding but also rewarding for those who enjoy a fast-paced, hands-on role in entertainment hospitality.
Applicants must be at least 18 years old to qualify, meeting state regulations for alcohol service. While formal certifications aren't mandatory, prior hospitality experience and strong communication skills enhance candidacy for this role.