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Greeter / Counter Desk Attendant
Company : Bowlero
Location : Fredericksburg, VA, 22407
Job Type : Full Time / Part Time
Date Posted : 28 December 2025
Overview
Your next adventure starts here! At Lucky Strike Entertainment, great times and exciting opportunities go hand in hand. Join us as a Greeter/Counter Desk Attendant and become part of a vibrant atmosphere filled with dynamic experiences and endless possibilities. Start making your own luck today!
Applicants must be at least 18 years of age to qualify for a position.
WHAT OUR GREETERS/DESK ATTENDANTS DO
Greeters/Desk Attendants set the tone for everyone who enters our doors, giving us our first opportunity to impress our guests and provide them with the kind of “WOW” factor they’ve been looking forward to.
A GREETER/ DESK ATTENDANT’S DAY-TO-DAY
- Be friendly and inviting to our guests in person and over the phone
- Manage the waitlist
- Track availability and assign lanes, shoes & other equipment
- Prepare for leagues
- Ring sales at the counter and follow our cash control procedures
- Promptly notify our mechanics of any pinspotter/pinsetter malfunctions and log these issues
- Assist our guests with basic bowling instruction (no, you don’t need to show them your trick shots, just the essentials)
- Operate our POS system, central panel, computers, and P/A system
WHAT IT TAKES
- HS Diploma or equivalent restaurant/hospitality experience (Optional)
- Proven success in school/previous job experience
- Excellent telephone etiquette
- Must meet the minimum age required by state law to serve alcohol
PERKS (MORE REASONS YOU’LL LOVE YOUR JOB)
- Free Bowling!
- $1 Arcade Play
- 20% off Events
- 50% off Food & Beverages
WORK ENVIRONMENT/ PHYSICAL DEMANDS
- Typical entertainment environment where you will walk, bend and stand for periods of time, and may lift objects with some assistance.
Job Type: Part-time
Pay Rate: $15 / hr.
Shift:
- Evening shift
- Night shift
Weekly day range:
- Weekend availability
Work Location: One location
Who We Are
Lucky Strike Entertainment, formerly Bowlero Corp, is one of the world’s premier location-based entertainment platforms. With over 360 locations across North America, Lucky Strike Entertainment provides experiential offerings in bowling, amusements, water parks, and family entertainment centers. The company also owns the Professional Bowlers Association, the major league of bowling and a growing media property that boasts millions of fans around the globe. For more information on Lucky Strike Entertainment, please visit ir.luckystrikeent.com.
Lucky Strike Entertainment offers performance-based incentives and a competitive total rewards package which includes healthcare coverage and a broad range of other benefits. Incentives and/or benefit packages may vary depending on the position. More details regarding benefits are available here: www.bowlerocorp.com/careers/benefits
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Frequently asked questions
Bowlero’s Greeter / Counter Desk Attendant role offers a unique blend of customer interaction, from managing waitlists to assisting with bowling basics, all within a lively entertainment setting. Compared to other venues, Bowlero provides perks like free bowling and discounted food, enhancing the work experience beyond typical desk duties.
This position primarily covers evening and night shifts, with an emphasis on weekend availability. Candidates should be prepared for a dynamic schedule that aligns with peak entertainment hours, ensuring vibrant guest interactions during busy periods at Bowlero’s Fredericksburg location.
Strong communication, friendly demeanor, and multitasking abilities are key. Handling phone etiquette, managing waitlists efficiently, and operating point-of-sale systems while maintaining an inviting atmosphere all contribute to success in this customer service and entertainment hybrid role.
While prior hospitality or customer service experience can be advantageous, Bowlero values eagerness and proven success in previous roles or schooling. On-the-job training is provided, making this position accessible for those new to the field but ready to engage guests professionally.
Fredericksburg’s entertainment sector shows moderate demand for front-facing roles, with steady opportunities in venues like Bowlero. The combination of part-time flexibility and location appeal attracts many applicants, so highlighting customer service skills and availability can improve hiring chances.
In Fredericksburg, entry-level attendant roles typically offer between $12 to $14 per hour. Bowlero’s $15 hourly pay is slightly above average, reflecting the role’s customer service demands and evening/night shift requirements, making it a competitive option locally.
Beyond standard benefits, Bowlero provides free bowling, discounted arcade play, and half-price food and beverage options. These perks create an engaging workplace culture, blending customer service duties with entertainment privileges uncommon in typical desk attendant roles.
Applicants must be at least 18 years old to comply with state alcohol service laws. While no formal certifications are mandatory, adherence to age restrictions is crucial for roles involving alcohol sales or management in Fredericksburg’s regulatory environment.
Handling high guest volumes efficiently, managing equipment availability, and swiftly addressing pinsetter malfunctions are key challenges. Attendants must balance prompt service with maintaining a welcoming atmosphere, ensuring league participants enjoy a seamless experience.
Bowlero emphasizes creating a vibrant, dynamic environment, so attendants are expected to deliver exceptional hospitality that embodies fun and excitement. This focus on experiential entertainment raises the bar for customer engagement beyond typical desk roles found elsewhere.