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Department Support Assistant
Company : Catholic Health Initiatives
Location : Omaha, NE, 68124
Job Type : Full Time
Salary : 15.67-22.14 HOUR
Date Posted : 3 January 2026
Job Summary and Responsibilities
Provides general office and clerical support in a particular CHI location. Work is performed with direct supervision of a leader. This position is assigned tasks specific to the Department Support Assistant role. This position is not assigned to provide direct administrative support for a particular leader. May provide general clerical support for local staff as assigned when covering the Front Desk.
Essential Function
- Supports 1 small Facility or Department (headcount 25-100)
- Performs all Receptionist activities including directing guests and employees to appropriate parties, locations and resources; operating a multi-line switchboard; scheduling conference rooms; coordinating A/V equipment; and maintaining sign-on, visitor badges and facility security procedures. Assists in planning, coordination and support of meetings and conferences.
- Distributes communications specific to local office/facility; maintains directories; and acts as a local point of contact for the employee activities.
- Able to compile information, run standard reports, distribute business correspondence and maintain procedure manuals.
- Uses basic technical skills to create and edit documents, spreadsheets and presentations.
- Prioritizes customer service first and organizes other work around interactions with all internal and external customers (in-person and phone).
- Takes the initiative to contact leader for direction when questions or concerns arise related to change initiatives.
Minimum Qualifications:
High School Diploma/GED
Some undergraduate level coursework completed.
Preferred:
One year of general office, clerical, or business-related experience.
Where You'll WorkFrom primary to specialty care, as well as walk-in and virtual services, CHI Health Clinic delivers more options and better access so you can spend time on what matters: being healthy. We offer more than 20 specialties and 100 convenient locations; with some clinics offering extended hours.
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Frequently asked questions
In Omaha, NE, Department Support roles often emphasize local facility coordination and multi-line switchboard management tailored to community healthcare settings. Compared to larger metro areas, there's a stronger focus on personalized service and supporting smaller teams, reflecting regional healthcare facility sizes and patient demographics.
While no strict certifications are mandated, Omaha employers appreciate candidates with basic healthcare office experience and familiarity with facility security protocols. Some clinics may value short courses in medical office administration or customer service to enhance efficiency in local healthcare environments.
A Department Support assistant typically manages reception duties, including directing visitors, scheduling resources, and coordinating meetings. They also handle communication distribution and maintain office documentation, ensuring smooth operation within a small healthcare department and supporting both staff and patient interactions.
Starting in Department Support offers foundational skills in clerical and customer service areas. Progression can lead to specialized administrative roles, such as management assistant or clinical support positions, especially by gaining experience in healthcare software, scheduling coordination, and developing leadership capabilities within medical settings.
Candidates should emphasize proficiency with multi-line phone systems, strong interpersonal communication, and adaptability to handle diverse clerical tasks. Highlighting experience in coordinating meetings, managing security badges, and providing excellent customer service is particularly valued in Omaha’s healthcare offices.
At Catholic Health Initiatives, Department Support assistants function as crucial connectors within small facility teams, supporting daily operations without being tied to a single leader. They facilitate communication flow, manage front desk activities, and ensure smooth coordination between clinical and administrative staff.
Beyond standard clerical duties, Catholic Health Initiatives expects Department Support assistants to proactively identify process improvements, assist in meeting preparations, and act as local points of contact for employee activities, fostering a collaborative and efficient work environment.
In Omaha, Department Support assistants typically earn between $32,000 and $40,000 annually, depending on experience and specific facility size. This reflects regional pay scales for administrative support roles in healthcare, balancing cost of living and market demand.