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Medical Support Assistant
Company : Catholic Health Initiatives
Location : Grand Island, NE, 68803
Job Type : Full Time
Salary : 16.42-23.19 HOUR
Date Posted : 1 January 2026
Job Summary and Responsibilities
- Assists with general patient care following established clinic workflows.
- Greets and prepares patients for the health care provider by completing intake duties such as documenting the patient’s reason for visit, obtaining and recording vital signs, reviewing documented drug allergies, asking if patient taking medications listed in EMR, and completing appropriate screening questionnaires.
- Collects and prepares ordered specimens for laboratory analysis.
- Cleans and sterilizes instruments.
- Ensures patient exam rooms are stocked, clean, and orderly.
Our Medical Support Assistants are part of our healthcare team who treats patients with a variety of illnesses. You can expect to collaborate on comprehensive screenings, risk assessments, and preventative health education for patients.
We want you to be confident in your choice to join our CHI Health – Physician Enterprise as a Medical Support Assistant. It’s important that you enjoy working with all patient populations and understanding your role's administrative and clinical accountabilities. You must be comfortable leveraging technology, thorough inpatient care coordination, and self-assured in your clinical knowledge and abilities.
Job Requirements
- Successful completion of State Health Department approved Certified Nursing Assistant (CNA) program required.
- Basic Life Support (BLS)
CHI Health, now part of CommonSpirit Health formed between Catholic Health Initiatives (CHI) and Dignity Health, includes 150+ clinics delivering quality care to patients across Nebraska and southeast Iowa. Our full-service network provides a variety of Primary Care & Priority Care Services, including Family, Internal, Geriatric, and Pediatric Medicine, in addition to several specialties to deliver custom care based on the unique needs of our patients.
In healthcare, we all agree that support is a must in order to be successful. This position will support our healthcare teams by ensuring they have everything they need in order to care for our patients. They also play a huge role in a patient’s experience and prep when they visit any of our clinics. We couldn’t do it without you! If you have a passion for supporting others and enhancing patient experience, we want to talk to you
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Frequently asked questions
Medical Support Assistants in Grand Island, NE ensure patients are well-prepared by documenting visit reasons, capturing vital signs, reviewing allergies, and completing screening questionnaires, all crucial for smooth clinical workflows and enhancing patient care quality.
In Nebraska, especially for roles at Catholic Health Initiatives, completing a state-approved CNA program and holding Basic Life Support (BLS) certification are essential credentials that demonstrate readiness to support clinical and administrative functions effectively.
Yes, working as a Medical Support Assistant at Catholic Health Initiatives offers exposure to diverse clinical support tasks, laying a solid foundation to progress into specialized healthcare positions through continued training and experience.
Catholic Health Initiatives integrates comprehensive patient care with a strong technology focus, emphasizing teamwork and thorough inpatient coordination, which sets its Medical Support Assistant positions apart by fostering a collaborative and tech-savvy environment.
Grand Island's healthcare sector shows steady demand for medical support roles due to expanding clinic networks, but competition remains moderate, favoring candidates who combine certification with strong patient interaction skills and adaptability.
Medical Support Assistants in Grand Island, NE generally earn between $15 and $19 per hour, depending on experience and certifications, aligning with regional healthcare pay scales for similar clinical support positions.
Daily responsibilities include taking vital signs, preparing specimens for lab tests, sterilizing instruments, and ensuring exam rooms are orderly—all vital to maintaining efficient clinical operations and quality patient care.
A common misunderstanding is that medical support assistants perform only clerical duties; in reality, they engage actively in clinical care, including patient preparation, specimen handling, and assisting healthcare teams throughout patient visits.
Catholic Health Initiatives prioritizes training that enables Medical Support Assistants to confidently use EMR systems and other tech tools while maintaining compassionate patient engagement, ensuring effective care delivery and workflow efficiency.
Challenges include adapting to a diverse patient population with varying health needs, managing clinic-specific protocols, and navigating local healthcare resources, all requiring flexibility and strong communication within Grand Island’s community health context.