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Senior Vice President and Chief Claims Officer
Company : Nautilus Insurance Company
Location : Englewood, CO, 80112
Job Type : Full Time / Part Time
Date Posted : 1 January 2026
Company Details
Carolina Casualty is a member company of W. R. Berkley Corporation, an insurance holding company that is among the largest commercial lines insurance writers in the United States. We specialize in liability, physical damage, cargo and other insurance solutions for the commercial auto markets including trucking, public transportation and others.
Responsibilities
Oversee the Claims department; responsible for leading the development, implementation and execution of claims strategies, initiatives and processes. Lead and direct department leadership and personnel in achieving high standards of productivity, efficiency and alignment of organizational goals. Ensure compliance with all local, federal and state regulations related to claims while minimizing risk/exposure to the organization.
- Provide vision and leadership to the Claims Team in accordance with the company’s strategic direction
- Cultivate a departmental culture that excels in communication and collaboration
- Drives the development, implementation and continuous planning, organizing and leading of all claim programs, metrics, processes, results and initiatives.
- Leads, directs and has full management accountability for claims staff with an emphasis on talent management and succession planning in accordance with corporate strategic direction
- Collaborates with underwriting, risk management, actuarial, and other claims partners to ensure knowledge sharing on latest trends, market trends, legal changes and loss reserving. Regularly reports on loss trends and exposures to internal and external business partners
- Leverage people, technology, and processes to drive innovation within the department
- Identifies and implements claim best practices in all operating units for proper and consistent claim performance, compliance and achievement of financial goals
- Manage staff performance; implement strategies and plans to address staff development; identify and address training needs on an ongoing basis; provide frequent performance feedback
- Responsible for cost containment and expenses related to all claim files within the claims operation
- Creates claims annual operational goals and objectives and budget
Qualifications
- 10+ years of liability and bodily injury claims experience
- 8+ years management experience
- P&C, bodily injury claims, and transportation/trucking experience
- Expected to acquire and maintain adjusters license in all states where required or be an active member of a States Association
- Up to 20% travel
- This position is located in Jacksonville, FL and is 5 days in the office
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Frequently asked questions
The Vice President And Chief Claims Officer drives claims strategy by integrating market insights with operational goals, fostering innovation, and ensuring compliance. This leadership role balances risk management with financial targets, steering claims teams to optimize performance within Nautilus Insurance Company’s commercial auto insurance focus.
Exceptional leadership for this role involves visionary thinking, collaboration skills, and an ability to manage diverse teams effectively. A strong candidate excels in aligning claims operations with company strategy while nurturing talent and driving continuous improvement in claims handling and risk mitigation.
Professionals in this role often progress to executive positions such as Chief Operating Officer or Chief Executive Officer, leveraging deep claims expertise and strategic management skills. Growth is fueled by expanding leadership scope and influencing broader organizational risk and operational strategies.
Englewood’s insurance sector is growing, with moderate competition for senior claims roles. Candidates with specialized experience in transportation and bodily injury claims, combined with strong leadership credentials, are highly sought after, reflecting regional demand aligned with commercial auto insurance trends.
Possessing an active adjuster’s license valid in Colorado is typically essential. Additionally, certifications like Chartered Property Casualty Underwriter (CPCU) or Associate in Claims (AIC) can enhance credibility and compliance adherence, especially for high-level claims management positions in the region.
Nautilus Insurance fosters a culture emphasizing collaboration and innovation, requiring the Vice President And Chief Claims Officer to champion communication across departments. This environment supports dynamic leadership that aligns claims initiatives with company-wide strategic goals and evolving market demands.
Given Nautilus’s specialization in commercial auto markets, challenges include managing complex liability and bodily injury claims linked to trucking and public transportation. The role demands balancing regulatory compliance with cost containment while adapting to fast-changing industry trends and legal environments.
Salaries for this senior executive position typically range from $190,000 to $260,000 annually in Englewood, reflecting the role’s high responsibility in claims leadership and the specialized insurance market. Compensation often includes bonuses tied to operational performance and strategic goals.
This role works closely with underwriting, risk management, and actuarial leaders to synchronize claims strategies with broader business objectives. It involves regular communication to share insights on loss trends, compliance updates, and innovation initiatives that enhance company-wide risk management.
Nautilus Insurance emphasizes data-driven decision-making and cross-functional collaboration, ensuring claims processes align with financial goals and regulatory standards. The Vice President And Chief Claims Officer champions a culture of continuous improvement and strategic foresight unique to the company’s commercial auto insurance niche.