Patient Relations Rep II - Authorizations
Company : First Physicians Group
Location : Venice, FL, 34275
Job Type : Full Time
Date Posted : 11 January 2026
Job Summary
Will conduct his/her daily interactions in a way that demonstrates a positive organizational attitude and effectiveness and models the organization’s Mission, Vision, and Values. Behaviors and attitude support achievement of the system’s goals in Service, People, Finance, Quality and Growth. Responsible for patient related activities, which include patient scheduling, patient check-in, checkout, and follow up activities. Acts as a liaison between physician, patient, facility and insurance company. Handles collections of monies from patient at time of checkout. Meets all compliance standards. Observes strict confidentiality in dealing with patients and patient information.
The position is responsible for obtaining authorizations for 8 physicians and 6 APPs, covering all in-office diagnostic testing, including echocardiograms, carotid studies, nuclear medicine, pacemaker/loop in-person checks, pacemaker/loop remote checks, and Holter monitors.Required Qualifications
- Require computer, keyboard and data input skills.- Require pleasant and professional demeanor.- Require skill in establishing and maintaining effective working relationships.- Require demonstrated initiative and self-direction.- Require ability to perform multiple tasks simultaneously, while maintaining proficiency and efficiency.- Require dependability/reliability.
Preferred Qualifications
- Prefer some college or vocational training.- Prefer a minimum of one (1) year of experience in a physician office.- Prefer knowledge of EHR/EMR.- Prefer knowledge of medical terminology.- Prefer skills in all Microsoft office software programs (Word, Excel, Outlook, Power Point, and Access).- Prefer a professional, neat appearance with strong oral and written communication skills.- Prefer basic knowledge of third party payers.
Mandatory Education
HS EQ: High School Diploma, GED or Certificate
Work Days/Shift/Start Time
M-F 8:00-4:30
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Frequently asked questions
This role requires adept coordination to ensure timely authorizations for diagnostic tests while maintaining clear, respectful communication channels among physicians, patients, and insurance entities, helping to streamline patient access and reduce delays in care.
Beyond typical patient scheduling and check-in duties, this position demands specialized knowledge in obtaining prior authorizations for a range of diagnostic procedures, requiring attention to detail, multi-tasking abilities, and familiarity with insurance compliance.
While not always mandatory, experience with EHR/EMR systems greatly enhances efficiency in managing patient information, authorizations, and follow-ups, making candidates with such skills more competitive in Venice, FL healthcare environments.
First Physicians Group emphasizes a positive organizational culture aligned with their mission and values, expecting reps to model professionalism while managing authorizations for multiple physicians and specialized diagnostic testing, offering a structured yet dynamic work environment.
The company provides clear compliance standards and fosters a collaborative atmosphere, enabling reps to efficiently liaise between medical staff and insurance companies, reducing authorization bottlenecks and supporting continuous professional development.
In Venice, FL, salaries for this role generally range from $38,000 to $45,000 annually, influenced by experience with medical terminology, EHR proficiency, and familiarity with insurance authorization protocols.
Certifications in medical billing, coding, or prior authorization, along with vocational training in healthcare administration, are valued locally, improving job prospects given the competitive healthcare services market in Venice.
Venice’s suburban layout means personal vehicle commuting is common; however, proximity to First Physicians Group's offices and flexible scheduling can help mitigate travel impacts for patient access representatives.
Handling multiple physician authorizations and diverse diagnostic tests requires organization and multitasking prowess. Preparing involves mastering medical terminology, insurance processes, and maintaining a professional demeanor.
Yes, the position provides foundational experience in patient service and insurance coordination, often serving as a stepping stone to roles in healthcare management, billing, or specialized authorization coordination.