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Senior Government Payer Biller/Collector - Patient Acct
Company : Prime Healthcare Services
Location : Sherman Oaks, CA, 91403
Job Type : Full Time
Date Posted : 1 January 2026
Overview
Sherman Oaks Hospital is a 153-bed, not-for-profit, acute-care community hospital located in Sherman Oaks, California. Staffed with over 500 employees and an extraordinary team of physicians, the hospital is recognized for advanced technology and compassionate care and provides 24/7 emergency care in addition to a full range of specialized medical, surgical, and diagnostic services to improve and save lives. Sherman Oaks Hospital has been nationally recognized multiple times as a "100 Top Hospital" by Fortune/Merative, holds an "A" grade in patient safety from The Leapfrog Group, Patient Safety Excellence recognition from Healthgrades, and more. For more information, visit www.shermanoakshospital.org.
Why Prime Healthcare? At Sherman Oaks Hospital, our dedicated team of professionals are committed to our core values of quality, compassion, and community. As a member of the Prime Healthcare Foundation, Sherman Oaks Hospital is actively seeking new members to join its award-winning team!
Sherman Oaks Hospital offers competitive compensation and a comprehensive benefits package that provides employees the flexibility to tailor benefits according to their individual needs.
Our Total Rewards package includes, but is not limited to:
- Paid time off
- 401K retirement plan
- Outstanding Medical
- Dental
- Vision coverage
- Tuition reimbursement
- Many more voluntary benefit options!
Benefits may vary based on collective bargaining agreement requirements and/or the employment status, i.e. full-time or part-time.
This is a Fast-paced work environment in which you can take pride in serving an underserved community. Come Join a Team of Dedicated Healthcare Workers!!!
Responsibilities
The Senior Government Payer Biller/Collector is responsible for both billing and collections, gathering and securing all information needed for billing, follow up, and payment of accounts in accordance with the specific payer guidelines, policies, procedures, and compliance regulations for Government payers. This includes maintaining the deficiency lists used to obtain missing documents from internal or external entities, resolving claim rejections, packaging claims, including global billing with attachments of professional fee claims, performing proactive follow up with payers and other entities and securing payment of accounts. The senior biller/collector is accountable and responsible for billing through account closure.
Qualifications
EDUCATION, EXPERIENCE, TRAINING
1. Minimum of 5 years hospital government payer/commercial collector experience
2. Associates degree or equivalent work experience required
3. Knowledge of contract interpretation
4. Familiar with hospital billing requirements
5. Understanding of managed care payor contract and contract language
6. Working experience with all payer types including: commercial, governmental, Medicare, Medicaid, HMO, etc. and the ability to cross-over into different payers.
Pay Transparency
Sherman Oaks Hospital offers competitive compensation and a comprehensive benefits package that provides employees the flexibility to tailor benefits according to their individual needs. Our Total Rewards package includes, but is not limited to, paid time off, a 401K retirement plan, medical, dental, and vision coverage, tuition reimbursement, and many more voluntary benefit options. A reasonable compensation estimate for this role, which includes estimated wages, benefits, and other forms of compensation, is $21.00 to $38.00. The exact starting compensation to be offered will be determined at the time of selecting an applicant for hire, in which a wide range of factors will be considered, including but not limited to, skillset, years of applicable experience, education, credentials and licensure.
Employment Status
Full TimeShift
DaysEqual Employment Opportunity
Company is an equal employment opportunity employer. Company prohibits discrimination against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (subject to applicable law), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. The Company also prohibits harassment of applicants or employees based on any of these protected categories. Know Your Rights: https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf
Privacy Notice
Privacy Notice for California Applicants: https://www.primehealthcare.com/wp-content/uploads/2024/04/Notice-at-Collection-and-Privacy-Policy-for-California-Job-Applicants.pdf
Prescott Valley, AZ
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Frequently asked questions
This position focuses specifically on billing and collecting from government payers like Medicare and Medicaid, requiring deep knowledge of their policies and compliance rules, unlike general medical billing roles which handle a broader payer mix including commercial insurers.
Mastering contract interpretation, familiarity with multiple payer types, and expertise in resolving claim rejections are key skills that can accelerate career growth for senior government payer billers and collectors.
Handling complex billing discrepancies, coordinating with multiple internal and external departments for documentation, and navigating frequent payer-specific compliance updates define the dynamic daily workflow in this role.
In Southern California, certifications like Certified Professional Biller (CPB) or Certified Coding Specialist (CCS) are often favored due to rigorous state healthcare regulations and payer contracts prevalent in the region.
Sherman Oaks benefits from a robust healthcare sector with multiple hospitals, which elevates demand but also competition for senior billing specialists experienced in government payer collections and compliance.
Prime Healthcare offers a comprehensive benefits program alongside a collaborative environment emphasizing compassionate community care, making it an appealing workplace for professionals focused on government payer billing.
They provide tuition reimbursement and diverse voluntary benefits, fostering continuous learning and career advancement opportunities specifically suited for senior patient account representatives.
Compensation typically ranges between $21.00 and $38.00 per hour, reflecting factors like experience and credentials, with a benefits package including paid time off, 401k, and medical coverage.
Sherman Oaks fosters a community-focused healthcare environment with an emphasis on compassionate care, which can create a supportive and team-oriented culture distinct from larger, more impersonal urban centers.
Proven experience exceeding five years in hospital government payer collections, strong contract language understanding, and the ability to cross-manage various payer types distinguish top candidates.