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Room Attendant
Company : Highgate
Location : New York, NY, 10019
Job Type : Full Time
Date Posted : 29 December 2025
Compensation Type
HourlyHighgate Hotels
Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America.
With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value.
With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. www.highgate.com
Location
LeMeridien NYC Park Central
Tap into the inimitable energy of Midtown Manhattan at Le Méridien New York, Central Park, where iconic attractions and world-class cultural experiences beckon. Exquisitely designed to reflect the ethos of the city - bold, vibrant and authentic - our hotel is located in the heart of Midtown, on West 57th Street between 6th and 7th Avenues. From this enviable vantage point, guests may discover Central Park, Carnegie Hall, Rockefeller Center, MoMA and Columbus Circle. Ascend to our rooftop bar, LiFE Rooftop, and enjoy panoramic views of Central Park as you enjoy handcrafted cocktails and delicious bites from our carefully curated menu. Indulge in shared plates, fresh seasonal seafood and innovative rolls at Kumi Japanese Restaurant + Bar. With modern event spaces enhanced by thoughtful Le Méridien service, we provide an inspiring destination for events; when it’s time to relax, intuitively designed hotel rooms and suites encourage tranquility. We await your arrival at Le Méridien New York, Central Park.
Overview
The Room Attendant is responsible for maintaining clean and attractive guestrooms while providing attentive, courteous and efficient service to all guests.
Responsibilities
- Thoroughly clean guestrooms according to standards.
- Complete all pre-cleaning duties, including but not limited to, guest supplies, cleaning supplies, and linen for housekeeping cart set-up.
- Remove all trash and dirty linen from guestrooms and hallways.
- Keep all hallways, public areas and closets clean, neat and vacuumed
- Restock housekeeping cleaning cart for next day's use.
- Replenish chemical bottles.
- Report all missing items from room (i.e., irons/boards, hair dryers, etc.) to Housekeeping Supervisor/Manager.
- Report any maintenance repairs immediately to Housekeeping Supervisor/Manager.
- Handle items for “Lost and Found” according to the standards.
- Ensure overall guest satisfaction.
Qualifications
- High School diploma or equivalent and/or experience in a hotel or a related field preferred.
- Must be able to exert up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
- Ability to stand during entire shift.
- Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
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Frequently asked questions
Working as a Room Attendant in a bustling New York hotel involves frequent lifting up to 50 pounds and standing for extended periods. This role requires stamina and attention to detail to maintain guestroom standards while navigating a fast-paced hospitality environment.
Top-performing room attendants possess strong communication skills, efficiency in cleaning protocols, and an ability to anticipate guest needs. Familiarity with hotel-specific supplies and a friendly demeanor enhance guest satisfaction in locations like Le Méridien NYC Park Central.
Entry-level room attendants can advance into supervisory roles or specialize in areas like guest services or housekeeping management. Gaining experience at renowned companies like Highgate can open doors to broader hospitality careers.
Highgate emphasizes cutting-edge revenue tools and a diverse hotel portfolio, meaning room attendants gain exposure to innovative standards and dynamic work environments, especially at flagship locations such as Le Méridien New York Central Park.
Highgate invests in thorough training and prioritizes efficient housekeeping processes, empowering attendants to deliver attentive, courteous service. This focus ensures guests at their New York hotels enjoy consistently high-quality stays.
Room Attendants in New York typically earn between $15 and $20 hourly, reflecting local living costs and hospitality demand. Highgate's positions often align with competitive market rates, offering fair compensation for the physical and service-oriented nature of the role.
Midtown Manhattan's vibrant hotel scene leads to steady demand for room attendants, but competition is high due to the area's popularity. Candidates with local experience and strong attention to detail tend to have an edge in securing roles.
While formal certifications aren't always mandatory, knowledge of hospitality standards and safety protocols can boost employability. Some NYC hotels favor applicants familiar with local health regulations and eco-friendly cleaning techniques.
Highgate's Le Méridien offers a unique blend of iconic city energy with upscale service culture. Attendants benefit from working in a vibrant setting near Central Park, with opportunities to engage in a culturally rich hospitality environment.
Daily hurdles include managing tight cleaning schedules, coordinating with maintenance, and swiftly replenishing supplies. Balancing speed with thoroughness in a high-traffic Midtown hotel requires adaptability and strong organizational skills.