Risevoic
Help Desk Intern
Company : Dayton Freight
Location : Dayton, OH, 45414
Job Type : Intern
Date Posted : 29 December 2025
Overview
A Help Desk Intern is a student employee that assists the Help Desk Team and provides quality technology support under the direct supervision of the Help Desk Supervisor.
Responsibilities
- Assists the Help Desk Team to deliver technology support
- Assist with the deployment of new equipment
- Assist with software installs
- Assist in collecting information for the equipment inventory
Goals of the Internship:
- Learn some of the many facets of Information Services and Technology
- Hands on learning experience in the technology arena
- Learn how to work with different types of personalities
Qualifications
- Experience with IT fundamentals such as computer hardware troubleshooting and computer network knowledge
- Ability to work in both a team environment and independently
- Time Management
- Analytical skills, the ability to solve problems that may come up during a typical work day
- Strong written and verbal communication skills
- Strong interpersonal skills with end users, customers, and management
- Ability to communicate IT terminology to someone that does not understand technical terms
- Must be pursuing a degree or certificates in a computer related field
Benefits
- Stable and growing organization
- Competitive weekly pay
- Professional, positive and people-centered work environment
- Fast-paced work environment
- Comprehensive benefits package: Health, Dental, Vision, AD&D, 401(k), etc.
- Paid holidays (8); paid vacation and personal days
Related Jobs
Sarasota, FL
Frequently asked questions
Candidates aiming for a Help Desk Intern role in Dayton should focus on IT fundamentals like hardware troubleshooting, basic networking, and clear communication of technical ideas. These skills align with local employer expectations and enhance your chances in Dayton's competitive tech internship market.
At Dayton Freight, Help Desk Interns engage in deploying new equipment, assisting software installations, and gathering inventory data. This practical exposure builds real-world IT support skills, critical for understanding technology operations within a fast-paced logistics environment.
While pursuing a computer-related degree is essential, certifications such as CompTIA A+ or Network+ are highly valued in Dayton's IT community. These credentials demonstrate foundational technical competence, giving interns an edge in local help desk internship opportunities.
Dayton Freight’s Help Desk Internship emphasizes direct collaboration with a supervised help desk team, offering structured mentorship and exposure to both hardware and software support within a growing transport company. This contrasts with more general internships that may lack focused supervision or diverse tech duties.
Help Desk Interns in Dayton, OH, can expect competitive weekly pay generally ranging from $350 to $500, reflecting the city's cost of living and the technical nature of support tasks. Companies like Dayton Freight offer compensation aligned with market standards for student interns.
Interns at Dayton Freight enjoy a comprehensive benefits package including health, dental, vision, AD&D insurance, 401(k), paid holidays, and vacation days. This setup is notably robust among local internships, supporting both professional growth and personal well-being.
Interns are encouraged to develop skills in translating complex IT jargon into simple terms, fostering better understanding with end users. This interpersonal ability is critical in a customer-focused environment like Dayton Freight, ensuring technology support is accessible to all employees.
Expect to assist with troubleshooting hardware issues, support software installations, and maintain accurate equipment inventories. These varied responsibilities help interns build a broad base of IT support skills essential for future technical roles.
The role balances both independent problem-solving and collaborative teamwork. Interns learn to manage their time effectively while contributing to group efforts under supervision, reflecting the dynamic environment of Dayton Freight's help desk.
Dayton’s tech internship market is moderately competitive, with many students pursuing roles in IT support. Demonstrating relevant experience, technical knowledge, and strong communication skills can significantly improve your chances of securing a Help Desk Internship locally.