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Seasonal Sales Associate
Company : Kirkland's, Inc.
Location : South Bend, IN, 46628
Job Type : Full Time / Part Time
Date Posted : 25 December 2025
Overview
The primary responsibility of a Sales Associate is to provide an exceptional shopping experience to every customer utilizing Kirkland’s Home customer service model while assisting with all aspects of operations and merchandising with partnership and direction from the management team. Sales Associates drive sales growth by flexing into multiple roles including selling, cashiering, replenishing, setting floorsets and/or cleaning. Serving the customer is always top priority regardless of the work area.
Responsibilities
- Supports and values Customer Service in both the in store and online shopping experience
- Actively engages with all customers modeling exceptional selling behaviors
- Greets every customer with enthusiasm, maintains a positive, can do attitude at all times
- Proactively engages with customers, reads cues and responds appropriately
- Educates each customer on loyalty programs, current promotions and merchandise assortment to support building the basket
- Supports the company’s branding at all times by treating all customers and co-workers in a respectful and professional manner while supporting a common goal
- Achieves or exceeds goals associated with company initiatives and programs.
- Assists in the process of the receipt of all merchandise in a safe, timely and efficient manner
- Assists in maintaining an efficient and organized salesfloor and stockroom
- Assists in maintaining merchandise presentation, pricing and the accuracy of inventory levels
- Champions and demonstrates a commitment to Kirkland’s Home Values: Customer Commitment, Caring Culture, Winning Attitude, and Innovative Spirit
- May perform other duties as necessary
Qualifications
- Energetic, people and results oriented, competitive with a drive to succeed
- Ability to effectively communicate both written and verbally
- Ability to work weekends, holidays and evenings
- Ability to read and interpret company directives, handbook and manuals
- Ability to work a flexible schedule to meet the business needs of the store
- Ability to work independently as well as part of a team
- Must be able to ascend/descend a ladder to retrieve and stock products on the shelf or to hang overhead banners/product
- Frequently positions self to retrieve and stock products in the stock room and sales floor and to place merchandise in bags
- Must be able to constantly stand and move around the store for prolonged periods to greet and assist customers
- Must be able to frequently communicate with the customers in person, electronically, and telephonically
- Must be able to frequently move merchandise 50 pounds or more to and from the stock room to sales floor
- Must be able to operate a Point of Sale system, registers and hand held devices efficiently and accurately
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Frequently asked questions
South Bend sees a significant uptick in hiring seasonal sales associates around major holidays, especially from November to January. Retailers like Kirkland's, Inc. ramp up staffing to manage increased customer traffic and inventory turnover, making it a prime period for temporary job seekers in this area.
Seasonal associates in South Bend often navigate cold weather commutes and higher weekend foot traffic during winter holidays, which can impact scheduling and work pace. Understanding local event calendars and transport options helps manage these seasonal fluctuations effectively.
Success as a seasonal sales associate hinges on adaptability across tasks like cashiering, merchandising, and customer engagement. Strong communication skills and stamina for prolonged standing ensure associates can meet diverse daily demands while enhancing shopper experiences.
Starting as a seasonal sales associate often opens doors to permanent retail positions such as store supervisor or inventory manager. The role also builds transferable skills like sales strategy and customer relations, valuable in hospitality, marketing, or logistics sectors.
Seasonal sales associates juggle a dynamic mix of duties—selling, stock replenishment, and floor setup—more intensively during peak periods. Unlike full-time retail roles, these positions demand rapid adaptability and readiness to handle varied functions within limited timeframes.
Kirkland's emphasizes a customer-first ethos combined with operational flexibility, encouraging associates to engage actively with shoppers while supporting merchandising. Their model blends sales with behind-the-scenes tasks, fostering a comprehensive retail experience distinct from other chains.
At Kirkland's South Bend, seasonal associates benefit from a culture focused on innovation and a winning attitude. The role includes varied responsibilities from cashiering to inventory management, all within a team-driven environment that nurtures customer commitment and professional growth.
Seasonal sales associates in South Bend typically earn between $11 and $14 per hour, aligning closely with Indiana's retail seasonal wage averages. Pay may vary based on experience and the specific demands of holiday retail cycles in the region.
Absolutely. These roles often require lifting merchandise weighing up to 50 pounds, frequent standing, and climbing ladders. Physical endurance and mobility directly impact efficiency and safety on the sales floor and stockroom.
Flexibility is crucial; associates must be ready to work evenings, weekends, and holidays to meet store demands. This adaptability ensures smooth operations during peak shopping times and aligns with fluctuating customer traffic.