Risevoic LogoRisevoic

  • HOME
  • ABOUT US
  • CONTACT US
Natural Grocers

Retail Team Leader

Company : Natural Grocers

Location : South Jordan, UT

Job Type : Full Time

Date Posted : 26 December 2025

Salary Range

USD $79,000.00/Yr. -

Overview

The Job in a Nutshell:The Store Manager is responsible for the successful operation and profitability of the store which includes training, directing and monitoring all department staff. Applications are accepted by the date below, which may be updated if the hiring timeline is extended.12/05/2025

Responsibilities

Recipe for Success:

  • Customers are greeted and serviced per company standards of World Class customer service and staff are also trained on how to give exemplary customer service.
  • All company managers are expected to be professional at all times and provide appropriate leadership for the staff and the store. Leader effectiveness requires treating people decently while at the same time successfully motivating them toward high performance in their work.
  • Managers are expected to show the highest level of respect and integrity in their day-to-day actions with employees, customers, vendors and outside contacts.
  • Customer complaints are handled appropriately and per company policy.
  • The store is inviting and shoppable.
  • Products customers want to buy are in-stock.
  • Special orders are handled appropriately and per company policy.
  • Ensures the phone is answered per company standards and is on the sales floor assisting customers, directing staff and attending to all departments at least 75% of the time.
  • Training staff on how to give exemplary customer service and ensuring staff is held accountable.
  • Ensuring staff is in compliance with applicable state and/or county food safety certifications and registration.
  • The Store Manager is responsible for ensuring that the store is meeting and/or exceeding expectations in:
  • Store and department sales and Sales per Labor Hour Ratio
  • Average Ticket, Customer Count, Cost of Goods Sold for Produce and EBITDA
  • Ensures product is ordered from the correct vendors in order to receive the correct discount and maintain margins.
  • Ensures perishables are rotated and stocked per company standards.   
  • Mark-downs are managed per company standards.
  • Viewing the store as a whole and assisting customers in all areas of the store.
  • Ensuring staff is in compliance with applicable state and/or county food safety certifications and registration.
  • Store personnel are trained, assigned tasks, and held accountable to accomplishing tasks.
  • Master and daily schedules are accurate, complete and meet store needs. Schedules are posted in a timely manner.
  • Tasks are assigned on a daily basis using company tasks sheets and monitored appropriately.
  • Partners with department managers to share staff to accomplish tasks as needed on a daily basis.
  • Trains and monitors the staff to ensure that they view the store as a whole and be prepared to assist customers in all areas.
  • Partners with department managers to cross-train staff to accomplish all needed tasks.
  • Partners with staff to ensure adequate product knowledge to meet customers’ needs.
  • Completes and conducts all store staff performance evaluations with input from the department managers. Grants wage increases when appropriate in accordance with company standards.
  • Interviews and hires for store needs with input from department managers.
  • Addresses all performance and/or disciplinary issues appropriately and in a timely manner with the assistance of Human Resources.
  • Maintains clear and direct communication with store staff. This includes conducting monthly staff meetings and posting company information and announcements.
  • Responsible for ensuring safety guidelines are followed at all times.
  • Occasionally managing business disruptions to daily business such as loiterers, solicitation, emergency weather situations, bathroom misuse.
  • Ensures that all Ultimate edits are made in a timely manner.
  • Proactively hires, trains and develops store staff, department managers and Assistant Store Managers to move into future store management positions (at their own store and at other stores).
  • Effectively trains new store management in proper store and department operations.
  • He/she encourages staff to increase their nutritional and product knowledge and trains on new products and nutrition.
  • He/she answers (and ensures store staff answers) customer questions per company standards.
  • Monitors all departments and holds department managers accountable for store operational duties.
  • Successfully completes operational responsibilities (daily schedules, checklists, opening and closing store duties).
  • Ensures store paperwork and reports are completed in a timely manner (including Monthly Manager’s Report).
  • Efficiently and accurately completes the DSR and Manager's Cash.
  • Communicates all issues with home office and ensures issues are resolved.
  • Maintains store appearance and cleanliness.
  • Responds quickly to all Dept. Manager calls when on duty and assists with coverage for lunches and breaks.
  • Work schedule is based on store needs which includes evenings and weekends. The Store Manager is typically scheduled for 45 hour per week; however, he/she is responsible for ensuring the store is properly covered which may require more hours.
  • Store Managers should be on the sales floor assisting customers, directing staff and attending to all departments at least 75% of the time.
  • Supports decisions made by home office and listens to directions from home office, following through and correctly performing the job assigned.
  • Reads and follows communications (memos, faxes, emails) from home office.
  • Remains flexible to changing work demands in order to accomplish goals.
  • Although this is a general outline of job responsibilities all employees are expected to be “hands on” and do whatever it takes to get the job done and make the company thrive.

    Qualifications

    Recipe for Success:

  • High school diploma or GED is required
  • 1-2 years management experience in grocery and/or related retail experience, natural foods industry a plus
  • Able to manage changing priorities
  • Ability to pass applicable food safety training courses and/or testing to obtain certifications as required by state and/or county law.
  • Must be able to obtain forklift certification. 
  • Maintain compliance by keeping food safety certifications up to date through continuing education and registered with the appropriate agency if applicable
  • Possesses a sense of urgency in the completion of tasks and stay focused with the task at hand
  • Possesses excellent customer service skills
  • Is highly organized with great attention to detail and take direction and follow through
  • Must be cashier trained
  • Proficient in MS Word, Excel and Outlook
  • This job description is not an employment contract.  It does not guarantee a job or that the above listed duties are the limit of responsibilities.  The job and job description are subject to change with and without notice.  Employees are required to accomplish any and all tasks assigned to them by their Manager and/or other Store Support Center manager that might not be listed in this job description.

    Here’s an overview of the benefits we offer our good4u Crew to help ensure the health and wellbeing of you and your family, now and well into the future:

    All Crew Members

    • Birthday Bonus Pay 
    • Vitamin Bucks (up to $2,080 earned as store credit annually) 
    • Holiday Pay for 5 Holidays – Stores Closed
    • Paid Time Off (sick days and vacation) that Increases with Tenure 
    • Paid Nutrition Education 
    • good4u Crew Member Discount  
    • {N}power Program (customer appreciation and rewards program) 
    • Regular, Scheduled Pay Increases  
    • Advancement Opportunities and Career Development 
    • Health and Wellness Program  
    • Employee Assistance Program (EAP)   
    • Employee Referral Program

    Full-Time Crew Members (30+ hours/week)

    • Medical, Dental and Vision Insurance 
    • Paid Parental Leave  
    • Paid Medical Leave (through company paid short-term disability insurance) 
    • Company Paid Short-Term Disability Insurance  
    • Company Paid Life Insurance 
    • Voluntary Benefits Including Hospital Indemnity, Accident Insurance, Long-Term Disability Insurance, Term Life Insurance   
    • Retirement Savings Plan (401k) with discretionary Company Match  
    • Healthcare and Dependent Care Flexible Spending Account (FSA)  
    • Health Savings Account (HSA) with Company Match 

    Diversity Statement

    At the heart of Natural Grocers' commitment to our community and crew is this belief: All people should be empowered to experience health and wellbeing! We cannot be true to this conviction without honoring diversity and cultivating inclusion throughout every aspect of our organization.

    At Natural Grocers, we honor our differences, embrace diversity, and cultivate inclusion because both individual and societal health are rooted in these principles. Our Crew is diverse not only in gender, race, ethnicity, sexual orientation, religion, abilities, and age but also in cultural backgrounds, thoughts, and ideas. Celebrating our diversity refreshes, expands, and shapes our perspective, energizing our mission of equitable access to health and wellness for all. We welcome everyone who would like to join us in this mission, with gratitude for the unique life experience each person brings to the table. We’re committed to nurturing an ecosystem of diversity and inclusion in which our Crew can continue to thrive.

    Physical Capabilities and Environmental Demands:

     

    N = Never

    O = Occasional; 1-33% of time

    F = Frequent; 34-66% of time

    C = Constant; 67-100% of time

    Physical Requirements:

    • Must have the ability to constantly lift or carry up to 10 lbs., frequently lift or carry 11-20 lbs., and occasionally lift or carry 21-50 lbs. Must also have the ability to occasionally lift or carry 51-100 lbs. with a team lift.
    • Must have the ability to frequently push or pull up to 15 lbs. and occasionally push or pull 16-100 lbs.
    • Must be able to occasionally use the computer for data entry and use of mouse.
    • Must be able to constantly walk, stand, use fine motor manipulations, grip, bend, twist, turn, and reach outward for the duration of the work shift.
    • Must be able to frequently to reach above chest.
    • Must be able to occasionally sit, squat, kneel, and climb as needed.

    Environmental Requirements:

    • Must be able to frequently work with sharp tools and equipment, dust, fumes, and congested worksite.
    • Must be able to occasionally work with noise, cold, heat, wet, humid, outside, heights, and contact stress.

    Related Jobs

    Area Sales Manager

    Encompass Health

    location_icon Murray, UT
    APPLY NOW

    Area Sales Manager

    Encompass Health

    location_icon Orem, UT
    APPLY NOW

    Top trending job titles hiring now

    Team lead

    Team leader

    Sales floor team leader

    Branch manager

    Sales manager

    Crew leader

    Associate team leader

    Senior executive development partner

    Group leader

    Sales associate

    Popular Searches for Retail Team Leader

    Jobs near me

    Jobs hiring near me

    Retail jobs near me

    Retail jobs hiring near me

    Jobs near me hiring immediately

    Jobs hiring immediately near me

    Full time jobs near me

    Places hiring near me

    Leadership jobs near me

    Stores hiring near me

    Frequently asked questions

    South Jordan's retail sector is growing steadily, with a moderate demand for Retail Team Leaders. Competition varies depending on experience and local certifications, but candidates with grocery management background and food safety credentials often stand out in this market.

    Yes, managers in Utah typically need to complete state-mandated food safety training and maintain up-to-date certifications. Compliance ensures safe handling of perishables and aligns with county regulations, which is crucial for roles like Retail Team Leader in grocery stores.

    Managing team morale while balancing sales goals, training new staff on customer service excellence, and ensuring operational tasks like inventory and scheduling are handled efficiently are common hurdles. Effective communication and multitasking skills are essential to overcome these challenges.

    Strong organizational skills, proficiency with MS Office tools, food safety certifications, and the ability to motivate a diverse team are key. Demonstrated success in improving store sales metrics and employee development often leads to career growth opportunities.

    Unlike general supervisors, this role involves direct involvement in store profitability, cross-department collaboration, and hands-on coaching of staff to meet both sales and safety standards, making it a critical link between store management and frontline employees.

    Natural Grocers emphasizes training and advancement, offering programs that prepare team leaders for future store management roles. The company’s focus on health and wellness also enriches employee knowledge, enhancing leadership skills uniquely aligned with natural foods retail.

    The position offers approximately $79,000 annually, reflecting the responsibilities of managing store operations and staff. This salary aligns competitively with regional retail management roles, factoring in the specialized skills and certifications required.

    Many assume it's just about supervising staff, but it also demands strategic decision-making, managing inventory margins, and ensuring compliance with food safety laws. The role requires a blend of customer service focus and business acumen.

    The company offers structured schedules typically around 45 hours weekly, with paid time off and holiday pay. Flexibility in scheduling and supportive health benefits contribute to sustaining a balanced work environment for team leaders.

    South Jordan offers accessible roadways and public transit options, though personal vehicle use is common. Natural Grocers’ store locations are often situated near residential areas, helping reduce commute times for retail team leaders.

    1. Home
    2. Companies
    3. Natural Grocers Jobs Hiring Near Me
    4. Retail Team Leader job in South Jordan, UT, US

    Risevoic Logo Risevoic

    Making professional connections is simple and effective.

    emailadmin@risevoic.com

    phone+1 470-403-3141

    locationSpaces Davis Square, 240 Elm Street, 3rd Floor, Somerville, MA, US-02144

    Quick Links

    • Home
    • About Us
    • Contact Us
    • Blogs

    Top Cities Hiring

    • Portland, OR
    • Chicago, IL
    • Bronx, NY
    • Phoenix, AZ
    • Dallas, TX

    Utility

    • Terms and Conditions
    • Privacy Policy
    • Cookie Policy

    © 2025 Risevoic.
    All Rights Reserved.