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Director Quality
Company : Catholic Health Initiatives
Location : Houston, TX, 77030
Job Type : Full Time
Salary : 52.15-77.58 HOUR
Date Posted : 15 January 2026
Job Summary and Responsibilities
This position is responsible for the design, coordination, implementation and management of the Performance Improvement (PI) plan and identifies opportunities for improved patient care, incorporate evidence-based practices, and improved patient outcomes. Provides leadership in defining, implementing and integrating quality, safety, service and efficiency strategies into the plans, policies, and organizational processes that affect the organization’s operations and strategic direction.
Job Requirements
Required Education and Experience:
- Bachelor's degree in a healthcare-related field or five (5) years of related job or industry experience in lieu of a degree.
- Minimum of five (5) years of progressive management responsibility in a health care setting, two (2) of which is related to managing an acute care organization’s Quality Improvement Program.
- Minimum of two (2) years of clinical, patient care experience or equivalent.
Required Licensure and Credentials:
- Current State License in a clinical field. Five (5) years’ experience in Quality Management can be used in lieu of state license.
- Certified Professional in Healthcare Quality (CPHQ), or Healthcare Quality and Management Certification (HCQM), or Certificate of Professional Healthcare Quality and Patient Safety (CPQPS) within 2 years of employment is required.
Required Minimum Knowledge, Skills, Training and Abilities:
- Knowledge of quality management methods, tools, and techniques and ability to create and support an environment that meets the quality goals of the organization.
- Knowledge of federal, state and local healthcare related laws and regulations; ability to comply with these in healthcare practices and activities
- Experience developing and implementing clinical, service and operational process improvement initiatives, both small and large scale.
- Knowledge and expertise in specific performance improvement/CQI methodologies (e.g. Six Sigma, LEAN).
- Current knowledge of accreditation and regulatory requirements for acute and ambulatory care services (e.g. state, federal, local regulations; Joint Commission, etc.).
- Experience with the event reporting process, root cause analyses, and event investigation/review
- Ability to manage collaboratively and coaches others to achieve optimal performance; delegate effectively; praise/reward contributions; define clear roles and responsibilities; set goals and lead initiatives; adjust plans as necessary
- Ability to anticipate, recognize, and deal effectively with existing or potential conflicts at the individual, group, or situation level; ability to apply this understanding appropriately to diverse situations
- Ability to identify opportunities and take action to build strategic relationships between one’s area and other areas, teams, department, units or organizations to help achieve business goals organization
- Excellent communication skills (oral and written), presentation style, including the ability to concisely present data to leaders, clinicians and staff at all levels of the organization.
Baylor St. Luke’s Medical Center is an internationally recognized leader in research and clinical excellence that has given rise to breakthroughs in cardiovascular care, neuroscience, oncology, transplantation, and more. Our team’s efforts have led to the creation of many research programs and initiatives to develop advanced treatments found nowhere else in the world. In our commitment to advancing standards in an ever-evolving healthcare environment, our new McNair Campus is designed around the human experience—modeled on evidence-based practices for the safety of patients, visitors, staff, and physicians. The 27.5-acre campus represents the future of healthcare through a transformative alliance focused on leading-edge patient care, research, and education. Our strong alliance with Texas Heart® Institute and Baylor College of Medicine allows us to bring our patients a powerful network of care unlike any other. Our collaboration is focused on increasing access to care through a growing network of leading specialists and revolutionizing healthcare to save lives and improve the health of the communities we serve.
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Frequently asked questions
Houston's healthcare industry shows a robust need for Director Quality professionals, driven by its expansive hospital networks and research centers. Candidates with clinical experience and certifications like CPHQ stand out, facing moderate competition due to the city's concentration of healthcare leaders and innovation hubs.
In Houston, quality management roles often favor certifications such as the Certified Professional in Healthcare Quality (CPHQ) and state clinical licenses. Given the city's regulatory landscape, knowledge of Texas healthcare laws and Joint Commission standards is highly valued for Director Quality candidates.
A Quality director excels in integrating evidence-based practices with performance improvement strategies like Six Sigma and Lean. Mastery in regulatory compliance and patient safety protocols distinguishes them, alongside leadership skills that drive cross-departmental collaboration and measurable clinical outcomes.
Professionals in Director Quality roles often progress towards executive leadership, such as Chief Quality Officer or VP of Patient Safety. This path demands expanding expertise in strategic planning, regulatory affairs, and fostering organizational culture focused on continuous quality improvement.
Directors of Quality focus intensely on orchestrating clinical performance improvements and compliance with healthcare regulations. They lead root cause analyses and quality initiatives, contrasting with other directors who may prioritize operations or patient experience without this specialized quality oversight.
Catholic Health Initiatives fosters a collaborative environment empowering Quality directors to lead transformative patient safety and performance projects. Their alliance with Baylor St. Luke’s Medical Center offers access to cutting-edge research and cross-disciplinary teams, enhancing leadership influence on healthcare outcomes.
At Catholic Health Initiatives, the Director Quality role emphasizes integration of evidence-based practices within a faith-driven care model. The position benefits from resources at Baylor St. Luke’s and a culture prioritizing innovation, setting it apart from conventional quality leadership roles in the region.
Director Quality salaries in Houston generally range from $110,000 to $150,000 annually, influenced by experience, certifications, and organization size. Given Houston’s healthcare market and cost of living, compensation often includes performance incentives tied to patient care improvements.
Challenges include navigating complex regulatory requirements, aligning diverse clinical teams, and adapting evidence-based practices to local patient demographics. Effective Directors Quality anticipate resistance, foster communication, and utilize data-driven methods to overcome barriers in Houston’s fast-paced healthcare environment.
Houston’s adherence to federal and state healthcare regulations, alongside accreditation by bodies like The Joint Commission, shapes quality priorities. Directors must strategically align initiatives with these standards to enhance patient safety, operational efficiency, and organizational accreditation success.