Panel Coordinator / Medical Assistant I

Overview

Each day, you know what needs to be done to help patients at LMG Clinics get the care they need. With your strong organizational and administrative skills, you coordinate the daily schedule, focusing on health maintenance as well as patients with serious or chronic health problems. Your ability to assess patient needs helps our medical staff to diagnose, coordinate treatments, provide a continuum of care and enhance patient well-being. You’re a team player on whom the medical staff and clinic patients rely. In short, you represent the Legacy mission of making life better for others.

Responsibilities

This is a hybrid role combining the responsibilities of a Panel Coordinator with those of a Medical Assistant I.

Panel Coordinator

The role of the Panel Coordinator provides complex and diversified support to the Care Team (provider, medical assistant, nurse, behavioral health provider, etc) by coordinating care for patients on the daily schedule and support that requires advanced administrative skills and knowledge.  Panel Coordinator will coordinate services for all patients who are part of the assigned panel, focusing on health maintenance and those with serious, complex or chronic health problems or with psychosocial issues.    The Panel Coordinator works within the context of a primary care medical home, from a team approach, and in continuous partnership with patients and physicians to promote: timely access to needed care, comprehension and continuity of care, and the enhancement of patient well-being.  Work is generally performed independently requiring judgment and problem-solving skills with limited supervision.

MA I

The Medical Assistant I – Clinics is responsible for assisting with patient care, maintaining department/clinic efficiency, and other duties, as assigned. Participates as a member of the health care team in cooperation with and under the direction of a physician.  Participates in daily operations under the supervisor or manager.

Qualifications

Education:

Completion of a medical assistant program or successful completion of a formal medical services training program of the United States Armed Forces.

Experience:

Experience as a back office medical assistant. One-year experience, preferred.

Skills:

EKG skills. Phlebotomy, basic lab skills. Medication administration to include oral, topical and injections. Clinical procedures within scope of practice for medical assistant. Administrative procedures within scope for practice for medical assistant. Knowledge of basic medical terminology. Ability to maintain good film quality. Accuracy. Demonstrated proficiency working in an electronic medical record system, Microsoft Outlook, Word, and Excel

Demonstrated effective interpersonal relationship and customer service skills. Effective communication and active listening skills. Service-oriented with ability to adapt to changing workload and pace. Ability to maintain favorable patient and guest relations. Ability to work effectively in a team as well as independently and proactively. Ability to work well with minimal supervision and make sound assessments and judgments within scope of practice. Demonstrated problem solving skills in a complex environment. Good organizational and time management skills. Philosophy and values consistent with a patient centered care model

Licensure

Washington and Oregon:

Current American Heart Association approved CPR certification required.

MA certification required upon hire, or within one year of hire, from either the American Association of Medical Assistants (AAMA), the American Medical Technologists (AMT), the National Center for Competency Testing (NCCT) or the National Healthcare Association (NHA). AAMA preferred. Certification may be required upon hire, depending on the needs of the department.   

Washington Only-

Washington State certification as a Medical Assistant-Certified or Interim Medical Assistant-Certified required, including completion of required Washington State AIDS training. (This requirement applies also to employees who float into the role.) 

Pay Range

Our Commitment to Health and Equal Opportunity

Our Legacy is good for health for Our People, Our Patients, Our Communities, Our World. Above all, we will do the right thing.

If you are passionate about our mission and believe you can contribute to our team, we encourage you to apply—even if you don't meet every qualification listed. We are committed to fostering an inclusive environment where everyone can grow and succeed.

Legacy Health is an equal opportunity employer and prohibits unlawful discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion or creed, citizenship status, sex, sexual orientation, gender identity, pregnancy, age, national origin, disability status, genetic information, veteran status, or any other characteristic protected by law.

To learn more about our employee benefits click here: www.legacyhealth.org/For-Health-Professionals/careers/benefiting-you