Greeter / Counter Desk Attendant
Company : Bowlero
Location : McLean, VA, 22102
Job Type : Full Time / Part Time
Date Posted : 28 December 2025
Overview
Your next adventure starts here! At Lucky Strike Entertainment, great times and exciting opportunities go hand in hand. Join us as a Greeter/Counter Desk Attendant and become part of a vibrant atmosphere filled with dynamic experiences and endless possibilities. Start making your own luck today!
Applicants must be at least 18 years of age to qualify for a position.
WHAT OUR GREETERS/DESK ATTENDANTS DO
Greeters/Desk Attendants set the tone for everyone who enters our doors, giving us our first opportunity to impress our guests and provide them with the kind of “WOW” factor they’ve been looking forward to.
A GREETER/ DESK ATTENDANT’S DAY-TO-DAY
- Be friendly and inviting to our guests in person and over the phone
- Manage the waitlist
- Track availability and assign lanes, shoes & other equipment
- Prepare for leagues
- Ring sales at the counter and follow our cash control procedures
- Promptly notify our mechanics of any pinspotter/pinsetter malfunctions and log these issues
- Assist our guests with basic bowling instruction (no, you don’t need to show them your trick shots, just the essentials)
- Operate our POS system, central panel, computers, and P/A system
WHAT IT TAKES
- HS Diploma or equivalent restaurant/hospitality experience (Optional)
- Proven success in school/previous job experience
- Excellent telephone etiquette
- Must meet the minimum age required by state law to serve alcohol
PERKS (MORE REASONS YOU’LL LOVE YOUR JOB)
- Free Bowling!
- $1 Arcade Play
- 20% off Events
- 50% off Food & Beverages
WORK ENVIRONMENT/ PHYSICAL DEMANDS:
- Typical entertainment environment where you will walk, bend and stand for periods of time, and may lift objects with some assistance.
Job Type: Part-time
Shift:
- Evening shift
- Night shift
Weekly day range:
- Weekend availability
Work Location: One location
Who We Are
Lucky Strike Entertainment, formerly Bowlero Corp, is one of the world’s premier location-based entertainment platforms. With over 360 locations across North America, Lucky Strike Entertainment provides experiential offerings in bowling, amusements, water parks, and family entertainment centers. The company also owns the Professional Bowlers Association, the major league of bowling and a growing media property that boasts millions of fans around the globe. For more information on Lucky Strike Entertainment, please visit ir.luckystrikeent.com.
Lucky Strike Entertainment offers performance-based incentives and a competitive total rewards package which includes healthcare coverage and a broad range of other benefits. Incentives and/or benefit packages may vary depending on the position. More details regarding benefits are available here: www.bowlerocorp.com/careers/benefits
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Frequently asked questions
A Greeter / Counter Desk Attendant at Bowlero in McLean plays a pivotal role in creating a welcoming vibe by managing waitlists, coordinating lane assignments, and assisting guests with bowling basics. Their friendly demeanor sets the tone that enhances the overall entertainment experience, crucial in a lively venue like Bowlero.
Applicants should be at least 18 years old, with a high school diploma or equivalent considered a plus. Prior experience in hospitality or customer service helps, alongside strong phone etiquette and the legal ability to serve alcohol in Virginia, aligning with Bowlero's service standards.
Yes, this role offers valuable customer service and operational experience in a fast-paced entertainment setting. Employees often gain skills transferable to management or supervisory positions within Bowlero or similar hospitality venues, making it a solid entry point for career advancement.
Bowlero provides perks such as complimentary bowling, discounted arcade games, and significant savings on food and events. These benefits contribute to a fun work environment, fostering employee engagement and helping staff enjoy their leisure time alongside their job.
McLean's proximity to Washington D.C. means a steady demand for part-time entertainment roles like this, but competition can vary seasonally. Candidates with prior customer service experience and flexibility for evening and weekend shifts have a stronger edge in securing jobs at venues like Bowlero.
The role involves evening and night shifts, particularly on weekends, requiring standing, walking, and occasional lifting. The lively entertainment setting demands stamina and a friendly attitude, aligning with Bowlero’s dynamic service environment.
Besides typical greeting and cashier duties, Bowlero's attendants manage bowling-specific tasks like lane assignments, equipment distribution, and reporting mechanical issues. They also assist guests with basic bowling instruction, blending hospitality with specialized operational knowledge.
In McLean, VA, Greeter / Counter Desk Attendants usually earn between $12 and $15 per hour, reflecting the entertainment and hospitality market. This range is competitive for part-time roles requiring customer interaction and operational tasks at venues like Bowlero.
Bowlero integrates a blend of customer service and bowling-specific duties, encouraging attendants to engage guests beyond the counter. This includes managing specialized equipment and facilitating league preparations, cultivating a distinctive, interactive atmosphere.
Attendants must demonstrate excellent telephone etiquette and a warm in-person presence to create the 'wow' effect for visitors. Consistent professionalism, quick issue reporting, and proactive guest assistance are essential to uphold Bowlero's entertainment standards.