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Front Office Lead
Company : First Physicians Group
Location : Sarasota, FL, 34236
Job Type : Full Time
Date Posted : 3 January 2026
Job Summary
Will conduct his/her daily interactions in a way that demonstrates a positive organizational attitude and effectiveness and models the organization’s Mission, Vision, and Values. Behaviors and attitude support achievement of the system’s goals in Service, People, Finance, Quality and Growth. Responsible for patient related activities, which include patient scheduling, patient check-in, checkout, and follow up activities. Acts as a liaison between physician, patient, facility and insurance company. Handles collections of monies from patient at time of checkout. Meets all compliance standards. Observes strict confidentiality in dealing with patients and patient information.
Required Qualifications
- Require a minimum of one (1) year of experience in a physician office.- Require skill in all Microsoft office software programs (Word, Excel, Outlook, Power Point, and Access).- Require a professional, neat appearance with strong oral and written communication skills.- Require computer, keyboard and data input.- Require pleasant and professional demeanor.- Require skill in establishing and maintaining effective working relationships.- Require demonstrated initiative and self-direction.- Require ability to perform multiple tasks simultaneously, while maintaining proficiency and efficiency.- Require dependability/reliability.- Require knowledge of EHR/EMR.- Require medical terminology.
Preferred Qualifications
- Prefer some college or vocational training.- Prefer basic knowledge of third party payers.
Mandatory Education
HS EQ: High School Diploma, GED or Certificate
Preferred Education
Required License and Certs
Preferred License and Certs
Work Days/Shift/Start Time
Monday - Friday 40hr work week primary home base is rand but we do have 4 locations that you will be cross trained to cover
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Frequently asked questions
Sarasota's healthcare sector shows steady demand for Front Office professionals, especially in outpatient settings. Competition can be moderate due to the city's growing retiree population, increasing patient volumes. Candidates with EHR experience and strong multitasking skills tend to stand out in the local hiring market.
Since the Front Office Lead role involves cross-training at four sites, daily travel within Sarasota should be manageable but planned. Traffic can peak during rush hours, so proximity to major routes like US-41 or I-75 can help reduce commute stress, enabling timely coverage across facilities.
Beyond scheduling and patient interactions, a Front Office Lead commands leadership in coordinating teams, managing compliance, and facilitating communication between physicians, patients, and insurance. This role demands advanced multitasking, medical terminology fluency, and proficiency in EHR systems compared to typical administrative tasks.
Proficiency in Word, Excel, Outlook, PowerPoint, and Access streamlines patient record management, appointment tracking, and report generation. It boosts efficiency in communication and data handling, essential for maintaining seamless front desk operations and supporting First Physicians Group’s quality and growth objectives.
Serving as a Front Office Lead often opens paths toward healthcare administration, practice management, or specialized patient services roles. Sarasota’s expanding medical market rewards leadership experience and cross-training versatility, offering avenues into regional operations or supervisory positions.
While a high school diploma suffices, First Physicians Group prefers candidates with vocational training and familiarity with third-party payers. Certifications in medical office administration or EHR proficiency can enhance candidacy, reflecting the company’s emphasis on compliance and patient confidentiality.
The role requires juggling patient scheduling, billing collections, and liaison duties across multiple locations, demanding adaptability. Maintaining strict confidentiality, meeting compliance standards, and supporting organizational values intensify responsibilities, highlighting the company’s integrated care model.
They provide cross-site training and emphasize teamwork to ensure smooth patient flow. The organization encourages initiative and dependability, leveraging software tools and established workflows to assist Leads in balancing multiple tasks while preserving professional service standards.
Front Office Leads in Sarasota typically earn between $40,000 and $50,000 annually, reflecting regional healthcare administrative pay scales. Factors like experience, software proficiency, and multi-location responsibilities at First Physicians Group can influence compensation within this competitive range.
Effective communication and organizational skills are crucial, as the Lead navigates patient inquiries, schedules, and insurance verifications. Acting as a liaison, they resolve conflicts, ensure data accuracy, and uphold compliance, fostering trust and operational harmony across all parties.