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Banquet Houseperson
Company : Highgate
Location : Dallas, TX, 75201-4804
Job Type : Part Time
Date Posted : 12 January 2026
Compensation Type
HourlyHighgate Hotels
Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America.
With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value.
With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. www.highgate.com
Location
The Joule Dallas, TX
Built in the 1920s, the neo-Gothic landmark building at 1530 Main Street was originally the Dallas National Bank. It dominated the downtown skyline during a thriving era of Dallas banking and West Texas oil booms. Downtown Dallas flourished through the ’80s, but as the 20th century drew to a close, it was a shadow of its former glory. A decade of development deals and massive renovations transformed the then-vacant bank building into a Forbes four-star boutique hotel. Aptly named after the international unit of energy, The Joule brought a charge to downtown Dallas when it opened in 2008. Through a series of further renovations and expansions as adjacent properties became available, The Joule has become a cultural, shopping, and dining destination—a forerunner in the renaissance of downtown Dallas.
Overview
The House Attendant is the main support to the Banqueting Teams and helps them reaching common goals and above all our guests satisfaction. You will set up, break down, and service all meeting rooms, event space and banquet public areas according to Joule standards, and specific requests, always looking to enhance our guests' experience.
Responsibilities
- Maintain established cleaning schedules of meeting rooms, back of house and front of house spaces
- Supply and replenish meeting rooms with fresh table cloth, clean glasses, bottles of water, etc.
- Set up and breakdown meeting rooms according to function sheet, including carrying tables and chairs
- Read and visually verify information in a variety of formats
- Look after all banquet equipment, which includes identifying and reporting damaged items
- Helps guide and monitor outside vendors during load in and load out
- Occasionally drive Banquet van to and from offsite event spaces
- Perform other reasonable job duties as requested by supervisor
Qualifications
- Good verbal and written communication skills
- Exceptionally detail oriented with impeccable service and presentation standards
- Must be able to pass an MVR to drive Banquet’s van
- Must be able to lift and move objects upwards of 50lbs
- Ability to multi-task, and handle stressful situation in a calm and professional manner
- Must have excellent customer service and communication skills to work with tenants
- Operate with passion, respect, integrity, dedication and empowerment to all internal and external guests
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Frequently asked questions
Dallas boasts a lively hospitality scene with growing demand for banquet housepersons, especially in upscale venues such as The Joule. Candidates often face moderate competition due to the city's expanding event industry, but possessing strong customer service and multitasking skills can significantly improve hiring chances in this market.
Working in The Joule's neo-gothic landmark environment requires extra care in handling antique fixtures and delicate banquet equipment. Adapting to the spatial layout and maintaining high presentation standards within such a storied venue adds complexity beyond typical banquet duties, demanding meticulous attention and respect for the property’s heritage.
Emphasizing physical stamina for lifting up to 50 lbs, excellent verbal communication, and the ability to manage multiple service tasks calmly are key. Dallas employers value candidates who also demonstrate impeccable attention to detail and customer-oriented mindset, essential for enhancing guest experiences in banquet settings.
While no special certifications beyond a clean motor vehicle record (MVR) are generally required, being licensed to drive banquet vans is often a prerequisite. Maintaining a valid driver's license and passing the employer’s MVR check ensure compliance with safety and liability standards in Dallas banquet operations.
Highgate’s focus on innovation and diverse lifestyle brands creates a dynamic work environment for banquet housepersons. Employees benefit from structured operational standards and cutting-edge revenue management tools, which indirectly support frontline staff by promoting efficient event setups and enhanced guest satisfaction.
Highgate encourages internal growth; banquet housepersons can progress to roles like banquet captain or event coordinator by demonstrating dedication and skill mastery. The company’s extensive hotel network in Dallas and beyond offers pathways to supervisory or specialized hospitality positions, fostering long-term career development.
In Dallas, banquet housepersons usually earn between $12 and $16 per hour, aligning closely with the national median for hospitality support roles. Factors like experience, venue prestige, and shift timings can influence pay, with Highgate’s competitive compensation reflecting the boutique hotel segment’s standards.
During large events, banquet housepersons at Highgate’s Dallas venues juggle rapid setup, equipment checks, and coordination with multiple vendors, demanding heightened pace and precision. Regular days focus more on maintaining cleanliness and restocking, while event days require agility and collaboration to meet elevated guest expectations.
Highgate invests in tailored onboarding programs emphasizing service excellence, safety, and brand standards, especially for historic sites like The Joule. Training includes handling delicate banquet gear, adherence to function sheets, and guest interaction skills, equipping housepersons to uphold the company’s high-quality hospitality reputation.