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Airline Lounges Human Resources Manager
Company : Sodexo
Location : Los Angeles, CA, 90045
Job Type : Full Time
Date Posted : 11 January 2026
Role Overview
Sodexo Live's! Airport Lounge Segment is seeking a Human Resources Manager to join our team with our client Quantas Airlines for their lounges inside LAX in Los Angeles, CA. This Human Resources Manager will have an office onsite and will provide administrative HR support to the Sodexo food and beverage teams who operate the Quantas Airlines business and first class lounges within the airport. Role reports to a Human Resources Business Partner, and will work directly with on-site managers and a frontline staff of 150 - 200 employees.
What You'll Do
- Oversee airport badging process for new hires
- Support new hire orientation facilitation, set-up and logistics
- Onboarding
- Run compliance reports
- Maintain and distribute employee training/communications
- Assist with career fairs and hiring events/recruitment
- Share employee benefits information with new hires and direct them accordingly
- Complete I-9 forms and other employee file documentation
- Set up employee direct deposits
- Engage with potential candidates and represent Sodexo as an employer of choice
- Collect union statements/corrective actions for Senior Human Resources Manager
- Address payroll issues as they arise.
- Function as the HR liaison between operations and senior HR.
- Complete other administrative projects as assigned.
What We Offer
Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include:
- Medical, Dental, Vision Care and Wellness Programs
- 401(k) Plan with Matching Contributions
- Paid Time Off and Company Holidays
- Career Growth Opportunities and Tuition Reimbursement
More extensive information is provided to new employees upon hire.
What You Bring
- The ideal candidate is a team player, with high attention to detail, proactive mindset and has excellent communication & interpersonal skills to interact with employees and stakeholders.
- Must have proven experience as an HR Manager or in a similar role.
- Experience in restaurants, hospitality, or travel industry preferred.
- Understanding and knowledge of union environments and labor relations.
- Understanding of federal labor laws.
Who We Are
At Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide.
Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you’re happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. If you need assistance with the application process, please complete this form.
Qualifications & Requirements
Minimum Education Requirement - Associate's Degree or equivalent experienceMinimum Management Experience - 2 years Minimum Functional Experience – 1 year of HR experience
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Frequently asked questions
In Los Angeles, certifications like SHRM-CP or PHR are highly regarded for HR professionals in hospitality and airline sectors. They demonstrate expertise in labor laws and union relations, which are crucial when managing human resources in fast-paced airport lounge environments.
HR management roles in airport lounges often see steady demand in Los Angeles due to the city's busy travel hubs. Compared to general hospitality positions, these roles require specialized knowledge of union environments and compliance, making them more competitive and strategically important.
Success hinges on mastering union labor relations, onboarding logistics, and compliance reporting. Strong interpersonal skills and the ability to liaise between frontline staff and senior HR leadership are essential, especially within dynamic airport lounge settings.
Daily hurdles often include managing badge approvals for security, resolving payroll discrepancies swiftly, and coordinating orientation sessions for new hires. Balancing administrative tasks with employee engagement in a high-traffic airport environment requires agility and attention to detail.
Sodexo emphasizes inclusive company culture and fair treatment, integrating diversity alongside comprehensive benefits. Their HR managers actively support career development and employee wellness, reflecting Sodexo's commitment to improving workplace satisfaction in airport hospitality.
Sodexo blends food and beverage operational support with robust HR administration, uniquely focusing on union compliance and frontline staff coordination within airport lounges. Their model supports a seamless employee experience tied closely to guest satisfaction at LAX.
The salary generally ranges from $65,000 to $85,000 annually based on experience and education level. This aligns with LA's hospitality HR market, reflecting the specialized nature of managing high-volume airport lounge staff and union-related responsibilities.
Given LA's traffic, proximity to LAX is a major consideration. Many HR managers prefer living nearby or utilizing public transit to manage unpredictable commute times, ensuring punctuality for coordinating daily lounge operations and employee meetings.
LA's status as a major aviation hub intensifies competition for HR roles in airport lounges. Candidates with hospitality experience and union knowledge stand out, as employers seek professionals adept in managing diverse, high-volume frontline teams.
Candidates with at least an associate degree, two years of management, and a solid grasp of federal labor laws excel. Experience in hospitality or travel industries, combined with union relations expertise, significantly strengthens applications for Sodexo's lounge HR positions.