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Room Attendant
Company : Highgate
Location : Orlando, FL, 32812
Job Type : Full Time / Part Time
Date Posted : 29 December 2025
Compensation Type
HourlyHighgate Hotels
Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America.
With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value.
With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. www.highgate.com
Location
La Quinta Orlando - Airport West7931 Daetwyler DriveOrlando, FL 32812Overview
The Room Attendant is responsible for maintaining clean and attractive guestrooms while providing attentive, courteous and efficient service to all guests.
Responsibilities
- Thoroughly clean guestrooms according to standards.
- Complete all pre-cleaning duties, including but not limited to, guest supplies, cleaning supplies, and linen for housekeeping cart set-up.
- Remove all trash and dirty linen from guestrooms and hallways.
- Keep all hallways, public areas and closets clean, neat and vacuumed
- Restock housekeeping cleaning cart for next day's use.
- Replenish chemical bottles.
- Report all missing items from room (i.e., irons/boards, hair dryers, etc.) to Housekeeping Supervisor/Manager.
- Report any maintenance repairs immediately to Housekeeping Supervisor/Manager.
- Handle items for “Lost and Found” according to the standards.
- Ensure overall guest satisfaction.
Qualifications
- High School diploma or equivalent and/or experience in a hotel or a related field preferred.
- Must be able to exert up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
- Ability to stand during entire shift.
- Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
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Frequently asked questions
Orlando's vibrant tourism demands room attendants to handle high guest turnover efficiently while maintaining top cleanliness standards. The city's busy hotel environment requires adaptability and stamina, making experience in fast-paced hospitality settings highly valuable for success.
Orlando’s hospitality sector is highly active, increasing competition for room attendant roles. Candidates with flexible schedules and strong guest service skills tend to stand out. Seasonal tourism peaks also influence hiring surges, offering more openings at certain times of the year.
Physical endurance is key, including the ability to lift up to 50 pounds and stand for long shifts. Given Orlando’s large hotels and frequent guest turnover, stamina and efficient movement throughout guest rooms and public areas enhance performance and guest satisfaction.
Highgate emphasizes comprehensive training that blends traditional housekeeping with digital tools to uphold their diverse hotel portfolio’s quality. Room attendants receive guidance on guest service excellence and efficient cleaning protocols tailored to Highgate’s upscale lifestyle brands.
Highgate’s focus on innovation and bespoke hotel experiences means room attendants engage with a wider variety of guest expectations and property types. This variety nurtures skill diversity and exposure to upscale hospitality trends not always found in other Orlando hotels.
Room attendants in Orlando generally earn between $12 to $16 per hour, depending on experience and hotel prestige. Highgate’s positions tend to offer competitive hourly pay aligned with market standards, often supplemented by benefits linked to hospitality roles.
Expect to thoroughly clean guestrooms, restock supplies, handle lost and found items, and maintain public areas. Attention to detail and efficient time management are crucial, especially in busy Orlando hotels where guest satisfaction hinges on room readiness.
Clear communication is essential, as room attendants coordinate with supervisors and address guest needs promptly. Highgate values attendants who can interact courteously and effectively, enhancing team efficiency and contributing to a seamless guest experience.