House Attendant
Company : Highgate
Location : Miami Beach, FL, 33139
Job Type : Full Time
Date Posted : 7 January 2026
Compensation Type
HourlyHighgate Hotels
Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the Caribbean. Highgate’s portfolio of global properties represents an aggregate asset value exceeding $20B and generates over $5B in cumulative revenues. The company provides expert guidance through all stages of the hospitality property cycle, from planning and development through recapitalization or disposition. Highgate also has the creativity and bandwidth to develop bespoke hotel brands and utilizes industry leading proprietary revenue management tools that identify and predict evolving market dynamics to drive out performance and maximize asset value. With an executive team consisting of some of the industry’s most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in London, New York, Dallas, and Seattle.
Location
the goodtime hotel is a newly developed mixed-use project designed Morris Adjmi and Ken Fulk offering over 45,000 SF of ground floor and retail opportunities in the heart of Miami Beach. The modern, expansive storefronts can accommodate configurations ranging from 500 to 5,000+ SF of purpose-built retail space with frontages along Washington Ave., 6th St. and 7th St. - providing unparalleled branding exposure to the millions of tourists who visit Miami each year.
Overview
The House Attendant is responsible for the maintenance and cleanliness of all assigned areas and equipment. He/she is also responsible for delivering items to guestrooms (express checkout, newspapers – property specific, etc.).
Responsibilities
- Buff marble floors daily according to hotel standards.
- Shampoo carpets in the public areas according to hotel standards.
- Shampoo furniture as needed.
- Handle all requests for luggage assistance in a friendly, efficient and courteous manner.
- Handle items for "Lost and Found" according to hotel standards.
- Clean guestrooms as needed.
- Have knowledge of and assist in all emergency procedures.
- Maintain hotel equipment in proper working order.
- Maintain storage of hotel equipment in proper area.
- Complete special projects as assigned by the Housekeeping Manager.
- Ensure overall guest satisfaction.
Qualifications
- High School diploma or equivalent and/or experience in a hotel or a related field preferred.
- Must be able to exert up to 100 pounds of force occasionally, and/or 50 pounds of force frequently and/or up to 20 pounds of force constantly to lift, carry, push, pull, or otherwise move objects.
- Ability to stand during entire shift.
- Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
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Frequently asked questions
House Attendants in Miami Beach often handle tasks requiring lifting up to 100 pounds occasionally and standing for entire shifts. This physical endurance is essential to maintain guest areas efficiently, especially in busy hospitality environments like Highgate’s properties.
Strong communication, attention to detail in cleanliness, and courteous guest interaction are vital. Familiarity with emergency procedures and equipment maintenance also enhances a House Attendant’s effectiveness in Miami Beach’s competitive hotel market.
Yes, starting as a House Attendant can lead to supervisory or managerial roles within hotel housekeeping departments. Miami Beach’s vibrant tourism industry offers pathways to specialize in guest services or facility management.
Highgate’s emphasis on innovative hospitality management and prime locations like Miami Beach means House Attendants engage with upscale properties, benefiting from proprietary tools and a dynamic work culture focused on guest satisfaction.
Highgate expects House Attendants to uphold rigorous cleanliness and service protocols aligned with their premium brand. This role integrates guest assistance with maintenance tasks that support Highgate’s reputation for excellence.
House Attendants in Miami Beach can expect an hourly wage ranging from $12 to $16, depending on experience and hotel prestige. Highgate’s roles tend to offer competitive compensation aligned with local hospitality standards.
While not always mandatory, certifications in hospitality hygiene or safety awareness can boost employability. Miami Beach hotels value candidates familiar with local health regulations and guest service excellence.
High guest turnover, tropical climate effects on facility upkeep, and handling lost and found items efficiently are frequent challenges. Attendants must adapt quickly to maintain high standards amid Miami’s bustling tourism.
Miami Beach’s hospitality sector is highly competitive due to its tourism influx. Candidates often face numerous applicants, but possessing strong interpersonal skills and physical stamina can enhance hiring prospects.
Attendants frequently assist with luggage, deliver items like newspapers, and respond to guest requests courteously. This frontline interaction ensures guests experience attentive and personalized service reflective of Highgate’s standards.