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Billing Clerk
Company : Roche Bros.
Location : Quincy, MA, 02171
Job Type : Full Time / Part Time
Date Posted : 24 December 2025
Overview
Wrap and price product, service customers, and maintain meat display cases. General product and value added to meat entrée preparation. Grind hamburger, receive meat deliveries, and sanitation duties while maintaining great customer service.
Minimum Qualifications
- Must be at least 18 years of age to use equipment/tools
- Demonstrate capability to interact with customers.
- Neatness in appearance, with a pleasant, outgoing, self-motivated personality.
- Must be able to read, write, speak, and understand English, with the ability to follow instructions.
- Ability to work a schedule based on the business needs of the store location.
- Authorized to work within the U.S.
Responsibilities
The list of essential functions is not exhaustive and may be supplemented as necessary by the company.
- Provide continuous attention to customer needs at the service counter.
- Commit to the “Golden Rule” and work with other associates to build a strong meat team.
- Achieve the highest associate morale in the industry by working in a style that is Respectful, Supportive and Totally Team Oriented (RSTO).
- Be knowledgeable of all meat products and offer suggestions.
- Stock and rotate all products in display cases and storage area. Keep all meat merchandise rotated in accordance with company policy and product code dates and always make use of the oldest products first (first in, first out).
- Properly tray, wrap, weigh, and accurately price merchandise.
- Keep work area swept clean, orderly and free from safety hazards; report any hazards immediately to management.
- Keep back room, cooler, freezer, fans, drains, and display cases organized and clean. Along with monitoring the correct temperature and reporting refrigeration failure immediately to management.
- Practice the “Cleaner’s Creed” and proper sanitation procedures.
- Exercise safe food handling practices, lifting, moving, and proper safety practices on all equipment and tools. (must be at least 18 years old to use equipment and tools).
Secondary Job Functions:
- Perform price changes, along with making and putting up signs.
- Notify management of associate theft, customer shoplifting, unauthorized mark downs or property defacement.
- Successful completion of the onboarding/e-learnings and checklist within 30 days of hire/entering the department.
- Other duties as assigned by management.
Physical Demands: (per work day)
The physical demands and safety risk factors of the job listed below may occur during each work shift and are listed according to their frequency.
Physical Demands
Frequency
Sitting, balancing, fingering, and crawling.
0% (N) Never
Climbing up to 12 feet, stooping, kneeling, crouching, feeling, talking, and smelling.
1-33% (O) Occasionally
Carrying and lifting up to 80 lbs, pushing and pulling up to 400 lbs, handling, and bending.
34-66% (F) Frequently
Standing and walking on a title or concrete floor, reaching at waist or overhead, seeing, and hearing.
67-100% (C) Continuously
Safety Risk Factors
Frequency
Hazardous cleaning solutions.
0% (N) Never
Contact with skin irritant, toxic exposure (see material safety data sheet), nuisance dust, fumes, and sprays.
1-33% (O) Occasionally
Loud noise, twisting of back and neck, slippery and cluttered floor surface.
34-66% (F) Frequently
Hazardous equipment (mechanical moving parts) and contact with sharp objects.
67-100% (C) Continuously
Machines, tools, and equipment utilized:
Hamburg grinder, automatic wrapping machine, needle machine, cube machine, band saw, slicer, knives, needle machine, pressure washer, pallet jack, power jack, pricing gun, scale, and trash compactor.
Repetitive Action:
Continuous movement of entire body.
Working Conditions: Working environment is inside and possibly outside within cold temperatures that may be wet.
Hiring Range: In accordance with MA Pay Transparency requirements, the following represents a good faith estimate of the hiring range for this position. At Roche Bros., we carefully consider a wide range of non-discriminatory factors when determining salary. Actual salaries will vary depending on factors including but not limited to education, experience, qualifications, and internal equity. The hiring range for this position is $15.40 - $20.10 per hour.
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Frequently asked questions
Success as a Billing Clerk at Roche Bros. in Quincy hinges on strong customer interaction abilities, accuracy in pricing and wrapping meat products, plus familiarity with equipment like grinders and slicers. Attention to detail and teamwork are equally vital to maintain high service standards.
Unlike typical office clerks, Roche Bros. Billing Clerks combine customer service with hands-on tasks like meat wrapping, product rotation, and equipment use. This hybrid position demands physical stamina and food safety knowledge alongside clerical accuracy.
Billing Clerks in food retail often advance to supervisory meat department roles or broader store operations positions, leveraging skills in inventory management, customer service, and compliance with food safety standards.
Quincy’s retail and grocery sectors show steady demand for skilled Billing Clerks, especially those who can multitask in food service settings. Candidates with flexibility to work varying shifts and familiarity with local customer preferences tend to have an edge.
Given Quincy’s traffic patterns, proximity to public transit and parking availability near Roche Bros. stores can impact daily commute satisfaction. Candidates often prioritize locations accessible by MBTA lines or within reasonable driving distance to balance work-life needs.
Roche Bros. fosters a respectful, team-oriented culture emphasizing the 'golden rule.' Billing Clerks benefit from collaborative training, ongoing support, and a workplace that values positive morale and shared customer service goals.
The estimated pay for this role ranges between $15.40 and $20.10 per hour, reflecting factors like experience and internal equity. This aligns with MA’s pay transparency laws and competitive regional retail compensation.
Daily tasks include wrapping, pricing, and weighing meat products, maintaining clean workspaces, monitoring refrigeration, and assisting customers at the service counter. The role blends physical duties with attentive customer engagement and safety compliance.
Unlike traditional billing assistants, this position integrates food handling with customer service. It requires operating specialized equipment, rotating inventory by freshness, and maintaining sanitation in a fast-paced grocery environment.
Billing Clerks at Roche Bros. embody company values by delivering courteous service, supporting teammates, and adhering to safety and sanitation standards, creating a cohesive and customer-focused work atmosphere.