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Room Attendant
Company : Highgate
Location : Honolulu, HI, 96819
Job Type : Full Time
Date Posted : 29 December 2025
Compensation Type
HourlyHighgate Hotels
Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America.
With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value.
With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. www.highgate.com
Location
Honolulu Airport Hotel Honolulu, HI
Overview
The Room Attendant is responsible for maintaining clean and attractive guestrooms while providing attentive, courteous and efficient service to all guests.
Responsibilities
- Thoroughly clean guestrooms according to standards.
- Complete all pre-cleaning duties, including but not limited to, guest supplies, cleaning supplies, and linen for housekeeping cart set-up.
- Remove all trash and dirty linen from guestrooms and hallways.
- Keep all hallways, public areas and closets clean, neat and vacuumed
- Restock housekeeping cleaning cart for next day's use.
- Replenish chemical bottles.
- Report all missing items from room (i.e., irons/boards, hair dryers, etc.) to Housekeeping Supervisor/Manager.
- Report any maintenance repairs immediately to Housekeeping Supervisor/Manager.
- Handle items for “Lost and Found” according to the standards.
- Ensure overall guest satisfaction.
Qualifications
- High School diploma or equivalent and/or experience in a hotel or a related field preferred.
- Must be able to exert up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
- Ability to stand during entire shift.
- Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
Honolulu, HI
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Frequently asked questions
Highgate’s Honolulu airport hotel offers hourly room attendant positions that often accommodate varying shift schedules. Flexibility can depend on daily occupancy, but part-time and full-time hourly roles usually allow some shift variations to balance work-life needs in a busy hospitality environment.
Honolulu's vibrant tourism boosts demand for room attendants, but competition remains moderate due to steady hotel growth like Highgate's portfolio. Candidates with prior housekeeping experience and strong communication skills tend to have an advantage when applying locally.
Expect to frequently lift up to 50 pounds and stand throughout shifts while maintaining guest rooms. The role demands stamina and mobility to manage cleaning tasks efficiently, aligning with industry standards for room attendant positions in Honolulu's bustling hospitality sector.
Highgate's expansive hotel network encourages internal growth. Room attendants showing reliability and excellent guest service often have pathways into supervisory roles or specialized hospitality positions, especially with the company's emphasis on innovative management and training.
Yes, Highgate invests in role-specific training for room attendants at their Honolulu airport hotel, focusing on cleanliness standards, guest interaction, and safety protocols to ensure consistency with their brand’s high service expectations.
Room attendants in Honolulu typically earn between $15 and $18 per hour, reflecting local living costs and hospitality standards. Highgate's hourly compensation aligns competitively within this range, often supplemented by tips or performance incentives.
Honolulu’s hospitality culture emphasizes Aloha spirit and personalized guest care, influencing how room attendants engage with visitors. This cultural nuance enriches daily tasks and requires attendants to blend efficiency with warm, respectful service.
Highgate values attention to detail, stamina, and courteous communication in room attendants. Candidates who demonstrate reliability and a guest-focused mindset fit well within their team, especially in a dynamic airport hotel setting.
While both roles serve hospitality guests, room attendants focus on guestroom cleanliness and comfort, whereas dining facility attendants manage food service areas. Skills overlap in customer service, but physical demands and daily tasks differ significantly.
Daily duties include preparing cleaning supplies, sanitizing guest rooms, managing linens, and reporting maintenance issues. Efficiently restocking carts and maintaining public spaces are also key to supporting a smooth guest experience.