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Room Attendant
Company : Highgate
Location : Fort Lauderdale, FL, 33309
Job Type : Full Time
Date Posted : 29 December 2025
Compensation Type
HourlyHighgate Hotels
Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America.
With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value.
With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. www.highgate.com
Location
Courtyard Fort Lauderdale
2440 W. Cypress Creek RdFort Lauderdale, FL 33309Overview
The Room Attendant is responsible for maintaining clean and attractive guestrooms while providing attentive, courteous and efficient service to all guests.
Responsibilities
- Thoroughly clean guestrooms according to standards.
- Complete all pre-cleaning duties, including but not limited to, guest supplies, cleaning supplies, and linen for housekeeping cart set-up.
- Remove all trash and dirty linen from guestrooms and hallways.
- Keep all hallways, public areas and closets clean, neat and vacuumed
- Restock housekeeping cleaning cart for next day's use.
- Replenish chemical bottles.
- Report all missing items from room (i.e., irons/boards, hair dryers, etc.) to Housekeeping Supervisor/Manager.
- Report any maintenance repairs immediately to Housekeeping Supervisor/Manager.
- Handle items for “Lost and Found” according to the standards.
- Ensure overall guest satisfaction.
Qualifications
- High School diploma or equivalent and/or experience in a hotel or a related field preferred.
- Must be able to exert up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
- Ability to stand during entire shift.
- Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
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Frequently asked questions
Room attendants in Fort Lauderdale typically need to handle lifting up to 50 pounds and standing for entire shifts. The job requires good stamina and physical strength to manage cleaning tasks efficiently, especially in busy hotels where rapid turnover of rooms is common.
Starting as a room attendant can lead to supervisory roles or specialized housekeeping positions. Gaining experience in guest service, time management, and hotel operations at properties like Highgate opens pathways to advanced hospitality careers.
Attention to detail, effective communication, stamina, and familiarity with cleaning supplies and equipment are crucial. Being courteous and responsive to guest needs also enhances service quality, which is highly valued in hospitality roles.
Highgate emphasizes innovation and digital tools in hospitality management, offering room attendants exposure to cutting-edge housekeeping practices. Their diverse hotel portfolio also provides a dynamic work environment with varied guest service experiences.
Highgate invests in employee development, often including training on industry-leading cleaning protocols and guest service standards. Such programs enhance skills tailored to their branded hotels, supporting room attendants in delivering top-tier hospitality.
Room attendants in Fort Lauderdale typically earn between $12 to $16 per hour, depending on experience and hotel standards. Given the cost of living and hospitality market there, hourly pay aligns with regional norms for entry-level housekeeping roles.
Fort Lauderdale's bustling tourism industry creates steady demand for room attendants, though competition can be moderate due to many hospitality employers. Candidates with strong guest service skills and flexibility often secure positions faster.
While formal certifications are not always mandatory, familiarity with sanitation standards and health safety protocols is advantageous. Local hotels may also require adherence to COVID-19 guidelines and regular health screenings.
Highgate integrates advanced revenue management and guest satisfaction tools, which influence housekeeping priorities. This results in a more data-driven, guest-focused approach compared to more traditional room attendant roles elsewhere.
Managing rapid room turnovers, maintaining strict cleanliness standards, and promptly reporting maintenance issues are common challenges. Highgate’s emphasis on customer satisfaction also requires attendants to be vigilant and proactive in guest interactions.