Patient Access Rep
Company : Catholic Health Initiatives
Location : Spanaway, WA, 98387
Job Type : Full Time
Salary : 23.2-30.9 HOUR
Date Posted : 3 January 2026
Virginia Mason Franciscan Health has a rich history of providing exceptional healthcare, dating back to 1891. Building upon a legacy of compassionate care and innovation, our organization has evolved over the years through strategic partnerships and integrations to expand our reach and services across the Puget Sound area.
Today, as Virginia Mason Franciscan Health, we remain deeply committed to healing the whole person – body, mind, and spirit – in the communities we serve. This commitment is strengthened by the diverse expertise and shared values brought together through our growth.
Our dedicated providers offer a full spectrum of health care services, from routine wellness to complex disease management, all grounded in rigorous research and education. Our comprehensive network of 10 hospitals and nearly 300 care sites strategically located across the greater Puget Sound region reflects our ongoing commitment to accessibility and comprehensive care.
We are proud of our pioneering medical advances and numerous awards and accreditations that reflect our dedication to excellence. When you join Virginia Mason Franciscan Health, you become part of a team that delivers top-quality, professional healthcare in modern, well-equipped facilities, and contributes to a legacy of service built on collaboration and shared purpose.
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Frequently asked questions
Patient Access Representatives in Spanaway typically earn between $18 and $23 per hour. The compensation varies based on experience, certifications, and specific healthcare facility policies. Catholic Health Initiatives often offers competitive wages aligning with regional standards to attract skilled professionals.
The demand for Patient Access Reps in Spanaway remains steady due to ongoing healthcare service expansions. Local hospitals and clinics, including Catholic Health Initiatives, frequently seek qualified candidates to support patient intake and service coordination, reflecting a healthy job market in this field.
Strong communication skills, familiarity with healthcare software, and knowledge of insurance processes distinguish standout Patient Access Reps. Certifications like Certified Patient Access Representative (CPAR) can enhance credibility, especially in busy health systems such as those in the Puget Sound area.
While both roles focus on patient intake and information management, a Patient Access Specialist often handles more complex insurance verifications and may engage in billing support. The Rep role tends to emphasize front-line patient interactions and appointment scheduling.
Day-to-day duties include verifying patient information, managing appointment logistics, and ensuring smooth patient flow. At Catholic Health Initiatives, you’ll also collaborate with care teams to maintain accurate records and facilitate positive patient experiences in a supportive healthcare environment.
Yes, Catholic Health Initiatives offers comprehensive onboarding and ongoing education to equip Patient Access Reps with up-to-date healthcare regulations, billing protocols, and customer service skills, fostering a knowledgeable workforce that aligns with their patient-centered care philosophy.
Absolutely. Demonstrating reliability and expertise can open pathways to supervisory or management positions, such as Patient Access Director or Manager, enabling career growth within Catholic Health Initiatives’ extensive healthcare network.
Commuting within the Puget Sound region can vary, but Spanaway benefits from accessible routes to major health centers. Many Patient Access Reps find manageable travel times, supported by public transit options and employer flexibility, aiding work-life balance.
One frequent misunderstanding is that the role involves only clerical tasks. In reality, Patient Access Reps play a crucial role in patient advocacy, data accuracy, and facilitating care delivery, requiring both interpersonal and technical competencies.
Part-time Patient Access Rep roles are available and often suit those seeking flexible schedules. Facilities like Catholic Health Initiatives accommodate varying work hours to support diverse staff needs, especially in busy healthcare systems.