Risevoic
Director of Patient Accounts
Company : Carepoint Health System
Location : Jersey City, NJ, 07306
Job Type : Full Time
Date Posted : 10 January 2026
About Us
CarePoint Health is one of New Jersey’s leading health care systems comprised of three long-standing and highly-regarded hospitals – Bayonne Medical Center, Christ Hospital, and Hoboken University Medical Center. CarePoint united these three area hospitals to provide 360 degree coordinated care by integrating the medical facilities and physician networks associated with these institutions. With over 3,500 employees, CarePoint is the largest private employer in Hudson County, New Jersey, and each year provides care to over 300,000 individuals.
CarePoint prides itself on its patient-focused approach to care delivery, with an emphasis on preventative medicine, health education, and disease management. Leveraging its vast network of physicians and healthcare experts, CarePoint is quickly becoming recognized as a leader in the broader healthcare landscape as it pioneers creative solutions to address urgent population health needs.
What You'll Be Doing
Under the direction of the VP of Revenue Cycle, plans, organizes and directs functions and activities of Patient’s Accounts section relating to accounts receivable control, billings and collection and eligibility determination. In lieu of direct staff reporting if these functions are outsourced to a third-party vendor, will serve as the liaison as well as supervises the vendor and ensure that these functions are being performed. Also, have the capability to re-perform the functions of the vendors and access to various systems needed for patient’s accounts. Implements policies, systems and procedures relating to staffing, supervision of personnel or vendor, coordination, control, audit and review of Patient's Accounts activities to attain Organization's goals and to maximize reimbursement for inpatient services, and outpatient services, in accordance with policies, guidelines and systems established by CarePoint Health.
Essential Functions
- Ability to work in a team environment with analysts, other managers, and clinicians.
- Proficiency in presentation of analytical results.
- Demonstrate ability to facilitate team or group activities and demonstrated leadership qualities including professional verbal and written communication skills.
- Demonstrate ability to be flexible and to prioritize workload, decision-making skills, and professional development through participation in continuing education and professional organizations.
- Understand the principles of Information Systems in order to effectively analyze and make decisions; familiarity with the Meditech system is ideal.
- Establishes and maintains effective communications with internal management and staff as well as external customers and executive management.
- Interacts with the VP of Revenue Cycle and Senior VP of Finance, identifying revenue cycle opportunities and developing and implementing process improvement.
- Maintains relationships with key stakeholders within each business unit, reviewing monthly performance as it relates to revenue cycle processing to include Medical Records, Case Management, and Access Management.
- Participates in meetings and on committees and represents the department and hospital in community outreach efforts as required.
- Participates in multidisciplinary quality and service improvement teams.
- Provides direction to management team in Patient Financial Services, promoting teamwork, motivational techniques and staff development.
- Provides leadership and oversight of daily operations to the Patient Financial Services area.
- Provides leadership to implementation teams for major revenue cycle projects. Participates on other committees as requested.
- Responsible for 70+ million dollars annually in revenue billing and collections.
- Maintains Accounts Receivable performance goals.
- Responsible for monthly reporting and analysis of AR performance.
- Responsible for the development and implementation of policies and procedures. Continually reviews and modifies systems and data collections for maximum cash reimbursement.
- Reviews with VP of Revenue Cycle and Senior VP of Finance and makes monthly recommendations for adjustments to the bad debt and contractual allowance reserves.
What We're Looking For
- Bachelors Degree in Finance, Business or a closely related field required.
- Requires 4-6 years of hospital management and accounts receivable experience with a functional knowledge in hospital patient accounts.
- Demonstrates strong written communication skills including report presentation, as well as proficiency with Microsoft Excel and Meditech.
- Position also requires operational problem solving/decision making skills.
What We Offer
- Competitive pay
- Medical, dental, and vision insurance
- 401k with Company match
- Generous paid time off
- Paid Holidays
- Tuition Reimbursement
- Advancement and career development opportunities
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Frequently asked questions
Jersey City’s healthcare industry is robust, with numerous hospitals and medical centers seeking experienced Directors of Patient Accounts. Competition is moderate to high due to the city's dense population and proximity to New York, requiring candidates to demonstrate strong leadership in revenue cycle management and a proven track record in hospital accounts receivable.
Managing patient accounts at Carepoint Health involves coordinating billing across multiple hospitals within the system, navigating complex insurance policies, and ensuring compliance with New Jersey healthcare regulations. The role demands adaptability to vendor collaborations and advanced analytical skills to optimize reimbursement while aligning with Carepoint’s patient-centered care philosophy.
Unlike a Patient Account Specialist who focuses primarily on processing individual accounts, the Director of Patient Accounts oversees the entire revenue cycle, including billing, collections, policy implementation, and vendor management. This leadership role requires strategic decision-making, team supervision, and financial performance analysis to maximize hospital revenue.
Daily responsibilities typically include reviewing accounts receivable reports, liaising with third-party vendors, coordinating with clinical departments, leading team meetings, and implementing process improvements. This role demands balancing operational oversight with strategic initiatives to enhance revenue capture across all patient services.
Candidates should hold a bachelor’s degree in finance or business, coupled with 4–6 years of hospital accounts receivable experience. Proficiency with systems like Meditech, strong analytical skills, and excellent communication abilities are critical to managing complex patient financial services successfully.
Carepoint offers structured advancement through leadership development programs, tuition reimbursement, and opportunities to lead major revenue cycle projects. Engagement in multidisciplinary committees and community outreach fosters growth while enhancing expertise in healthcare financial management.
The typical salary for a Director of Patient Accounts in Jersey City ranges between $110,000 and $140,000 annually, influenced by experience and the size of the healthcare system. Benefits like medical insurance, 401k matching, and paid time off further enhance the total compensation package.
This director collaborates closely with the VP of Revenue Cycle and Senior VP of Finance to identify revenue opportunities, monitor financial performance, and recommend adjustments to bad debt reserves, ensuring organizational financial health aligns with patient care priorities.
While not always mandatory, certifications like Certified Revenue Cycle Representative (CRCR) or Certified Healthcare Financial Professional (CHFP) can enhance a candidate’s profile in New Jersey, demonstrating specialized knowledge and commitment to excellence in patient account management.
Absolutely. Carepoint’s patient-focused and collaborative culture encourages the director to foster teamwork, utilize motivational strategies, and prioritize staff development, ensuring that the patient financial services team operates efficiently while aligning with the broader mission of compassionate care.