Risevoic
Elevator Operator
Company : Omni Amelia Island Resort
Location : Asheville, NC, 28804
Job Type : Full Time / Part Time
Date Posted : 13 January 2026
Location
Omni Grove Park Inn & Spa
The AAA Four-Diamond Omni Grove Park Inn & Spa is noted for understated elegance and southern charm; ten U.S. Presidents and countless luminaries from the worlds of art, entertainment, sports and politics have stayed at this hotel. The property offers sweeping views of the Blue Ridge Mountains, delectable restaurants, a Donald Ross golf course, tennis and fitness center, award winning spa and spacious convention facilities.
Omni Grove Park Inn and Spa’s associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Grove Park Inn & Spa may be your perfect match.
Job Description
Acts as an ambassador for the Resort by greeting and meeting guests while performing primary function of operation of the two Main Inn elevators. Detailed operation required to insure safety in transporting Resort guests to their desired floor. Assists other employees as needed to ensure exceptional guest care.
Responsibilities
- Perform the day-to-day operation of Resort Main Inn elevators, including transporting guests and bell staff to desired floors
- Interact in a friendly and hospitable manner with guests while traveling on elevator and meeting in public areas. Also responsible for watching the safety of guests in these areas.
- Maintain the cleanliness of the elevators and areas outside the entrance to the elevator to assure positive appearance and proactive maintenance of equipment
- Report any maintenance problems with elevator mechanisms to appropriate persons.
- Be prepared with a daily event sheet available to assist guests in finding meeting rooms or dining facilities.
- Stay posted at lobby level when not transporting between floors, available to offer guest service.
- Perform other duties and tasks as directed by Management, to benefit the Resort and the services rendered.
Qualifications
- Must have excellent communication skills and work well with others.
- Must work well under high pressure situations as related to guest needs.
- Must be able to stand for extended periods of time.
- Must be able to regularly lift and/or move up to 50 pounds.
- Must be 16 years of age or older.
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Frequently asked questions
Working as an Elevator Operator at Omni Amelia Island Resort requires standing for long periods and occasionally lifting up to 50 pounds. The role combines guest interaction with safety vigilance, making physical stamina and attentiveness essential, especially in a high-end hospitality environment nestled in Asheville’s scenic location.
Yes, elevator operators at Omni Amelia Island Resort embody hospitality by warmly greeting guests and assisting in navigating the resort’s facilities. Beyond safely operating elevators, they act as ambassadors, ensuring visitors experience the resort’s renowned southern charm and elegance throughout their stay.
Strong communication skills, the ability to remain calm under pressure, and comfort with standing for hours are key. Being at least 16 years old and capable of lifting moderate weights are standard. In Asheville, friendliness toward diverse tourists and knowledge of local attractions can set applicants apart.
Asheville’s vibrant tourism sector creates steady demand for hospitality roles like Elevator Operators. Resorts with AAA four-diamond ratings, including Omni Amelia Island Resort, often seek dependable candidates who enhance guest experiences, maintaining Asheville’s reputation as a premier travel destination.
Elevator Operators in Asheville benefit from a close-knit, guest-focused environment typical of upscale resorts, contrasting with busier, more transactional settings in big cities. The role here often involves deeper guest interaction and a slower-paced ambiance amid the Blue Ridge Mountains.
Elevator Operators in Asheville typically earn between $11 and $15 per hour, depending on experience and employer. Given the luxury status of Omni Amelia Island Resort, compensation may be competitive within this range, often supplemented with employee benefits reflecting the hospitality industry standards.
Omni Amelia Island Resort emphasizes respect, gratitude, and empowerment, shaping the Elevator Operator’s role beyond mechanical tasks to include proactive guest engagement and team support. This culture encourages associates to deliver exceptional service consistently while maintaining a welcoming atmosphere.
Unlike standard elevator attendants, Omni Amelia Island Resort’s Elevator Operators serve as key guest service representatives in a luxury setting. Their duties extend to providing information about resort events and amenities, ensuring elevator upkeep, and embodying the resort’s polished hospitality standards.
Operating elevators in a historic resort involves balancing guest safety with preserving the charm of vintage equipment. Operators must be vigilant for maintenance issues, maintain cleanliness to uphold the resort’s prestigious image, and accommodate a diverse, often high-profile clientele.
While formal elevator operator certification is uncommon, comprehensive on-the-job training focusing on guest service excellence, safety protocols, and local resort navigation is crucial. In Asheville, knowledge of regional attractions and emergency procedures enhances the operator’s effectiveness.