Does Roche Bros. require previous deli or checkout experience for a Checkout Operator position in North Andover??

While prior deli or checkout experience can be advantageous, Roche Bros. emphasizes a strong work ethic and customer service mindset for their Checkout Operator roles in North Andover. They provide training to ensure associates become proficient in product handling, sanitation, and customer engagement.

Are there specific safety concerns a Checkout Operator at Roche Bros. should be aware of on the job??

Yes, operators often handle equipment like slicers and compactors, and work in environments with cold temperatures and potential slippery floors. Roche Bros. prioritizes safety training, encouraging proper lifting techniques and hazard reporting to maintain a secure workspace.

What skill sets are most crucial for someone aiming to build a career as a Checkout Operator??

Key skills include attention to detail for product rotation and fresher displays, strong communication to assist customers effectively, and physical stamina for frequent standing and lifting. Mastery of sanitation standards and teamwork also pave the way for long-term advancement.

Is the hourly pay for a Checkout Operator at Roche Bros. in North Andover competitive compared to the local market??

Roche Bros. offers $15.40 to $20.10 per hour for Checkout Operators in North Andover, aligning with Massachusetts pay transparency laws. This range reflects local cost of living and industry standards, ensuring fair compensation for entry-level and experienced associates alike.

How does working as a Checkout Operator at Roche Bros. differ from similar roles at other supermarkets in North Andover??

Roche Bros. combines rigorous sanitation practices with a team-focused culture, emphasizing the 'golden rule' for customer and coworker interactions. Their dedication to product quality and employee safety distinguishes their checkout operator experience in the North Andover market.

What are common challenges faced by Checkout Operators at Roche Bros., and how are they supported in overcoming them??

Handling busy service counters while maintaining product freshness and safety can be demanding. Roche Bros. supports employees through comprehensive onboarding, ongoing training, and a collaborative team environment that fosters problem-solving and efficient workflow management.

Are there many Checkout Operator openings in North Andover, MA, and what does the hiring competition look like??

North Andover has a steady demand for Checkout Operators, especially in retail chains like Roche Bros. Competition can be moderate, but candidates with strong customer service skills and flexible availability tend to have an edge in securing positions quickly.

Do the physical demands of a Checkout Operator job in North Andover require any special fitness or health considerations??

Given the role involves frequent standing, lifting up to 50 lbs, and operating machinery, good physical health is important. Roche Bros. ensures safety protocols are in place, but candidates should be prepared for active shifts and occasional bending or reaching.

What makes Roche Bros.’ approach to hiring Checkout Operators unique compared to other employers in the area??

Roche Bros. places emphasis on integrity, team collaboration, and adherence to sanitation excellence. Their hiring process includes e-learning and onboarding milestones within 30 days, fostering an environment that supports both personal growth and operational consistency.

What daily responsibilities does a Checkout Operator at Roche Bros. handle beyond just scanning items??

Beyond checkout duties, operators assist with slicing meats and cheeses, stocking and rotating deli products, maintaining equipment cleanliness, and providing personalized product suggestions to enhance the customer’s shopping experience.

Checkout Operator

Company : Roche Bros.

Location : North Andover, MA, 01845

Job Type : Full Time / Part Time

Date Posted : 23 December 2025

Overview

Prepare food and display product in the department in a careful, clean, neat, and expedient manner ensuring that all product is fresh, rotated, and well-stocked for customers while maintaining great customer service.

Minimum Qualifications

Must be 18 years of age.
Must be able to read, write, speak, and understand English, with the ability to follow instructions.
Ability to work a schedule based on the business needs of the store location.
Authorized to work within the U.S.

Responsibilities

The list of essential functions is not exhaustive and may be supplemented as necessary by the company.

Commit to the “Golden Rule” and work with other associates to build a strong deli team.
Provide continuous attention to customers’ needs at the service counter.
Offer product suggestions.
Process merchandise according to production guidelines and follow established sanitation standards.
Slice meats and cheeses.
Prepare and wrap cheeses, sandwiches, and other deli related products.
Stock display cases and rotate all products to ensure date control.
Unload deliveries and store product in designated area.
Monitor/maintain the cooler, freezer, equipment, and work area to the sanitation standards of the company.
Practice the “Cleaner’s Creed” and proper sanitation procedures.
Ensure sales and work area are swept and wiped clean, orderly, free from safety hazards, and report hazards to management. Operate and clean department equipment and tools.
Exercise proper safety practices when lifting or moving product or using equipment.

Secondary Job Functions:

Restock and use supply items efficiently to eliminate waste and to maintain the lowest supply cost.
Keep display cases, cooler and freezer organized and clean; clean walls, fans, drains, and equipment.
Present favorable impression in dress, personal hygiene and business attitude.
Notify management of associate theft, customer shoplifting, unauthorized mark downs or property defacement.
Successful completion of the onboarding/e-learnings and checklist within 30 days of hire/entering the department.
Other duties as assigned by management.

Physical Demands: (per work day)

The physical demands and safety risk factors of the job listed below may occur during each work shift and are listed according to their frequency.

Physical Demands

Frequency

Crawling.

0% (N) Never

Sitting, pushing and pulling up to 250 lbs, climbing up to 8 feet, kneeling, and crouching.

1-33% (O) Occasionally

Carrying and lifting up to 50 lbs, bending, balancing, stooping, and reaching at waist or overhead.

34-66% (F) Frequently

Standing and walking on a title or concrete floor, handling, fingering, feeling, talking, seeing, hearing, and smelling.

67-100% (C) Continuously

Safety Risk Factors

Frequency

Loud noise, cluttered floor surface, contact with skin irritant, toxic exposure (see material safety data sheet), nuisance dust, fumes, and sprays, and hazardous cleaning solutions.

1-33% (O) Occasionally

Twisting of back and neck, slippery floor surface, and contact with sharp objects.

34-66% (F) Frequently

Hazardous equipment (mechanical moving parts).

67-100% (C) Continuously

Machines, tools, and equipment utilized:

Slicer, case cutter, kitchen utensils, electronic scales, shrink film wrapper, steamer, pricing gun, compactor, sink, cooler, freezer, and approved cleaning supplies.

Repetitive Action:

Continuous movement of entire body.

Working Conditions: Working environment is inside and possibly outside within cold temperatures that may be wet.

Hiring Range: In accordance with MA Pay Transparency requirements, the following represents a good faith estimate of the hiring range for this position. At Roche Bros., we carefully consider a wide range of non-discriminatory factors when determining salary. Actual salaries will vary depending on factors including but not limited to education, experience, qualifications, and internal equity. The hiring range for this position is $15.40 - $20.10 per hour.

Related Jobs