Medical Front Office - Patient Service Specialist

At Select Medical in Hilliard, the patient service specialist shapes first impressions by managing patient check-ins, appointment scheduling, and insurance processes, creating a welcoming atmosphere that enhances overall care satisfaction even before treatment begins.

Front office medical roles, such as the patient service specialist at Select Medical, bridge administrative duties with patient care by coordinating schedules, verifying insurance, and liaising with external agencies, ensuring efficient clinic workflow and smooth patient journeys.

Employers in Ohio, including Select Medical, typically favor candidates with a high school diploma or GED, plus healthcare or insurance verification experience, as these qualifications enable accurate patient processing and effective communication within outpatient therapy settings.

Yes, having insurance verification expertise is highly beneficial for patient services specialists in Hilliard, given the role's responsibility for handling co-pays, payer approvals, and insurance authorizations, which ensures billing accuracy and patient satisfaction.

Hilliard's healthcare sector shows steady demand for front office medical assistants, with competition moderate due to growing outpatient services. Candidates who demonstrate insurance knowledge and strong communication skills tend to have an edge.

Hourly pay for patient service specialists in Hilliard usually ranges from $16 to $18, aligning with the compensation Select Medical offers, depending on experience and proficiency in healthcare administration tasks.

Select Medical offers full-time patient service specialists in Hilliard benefits like health and dental insurance, paid time off, 401(k) matching, and mentorship programs, aiming to support employees’ wellbeing and career growth.

Select Medical emphasizes a team-oriented environment where patient service specialists collaborate closely with clinical staff and external partners, fostering a supportive culture that values exceptional patient engagement and operational efficiency.

Most days involve greeting patients, coordinating appointments, handling insurance tasks, and liaising with external offices. The schedule typically spans Monday to Friday with some evenings, ensuring coverage during peak patient hours.

Medical front office roles in Hilliard tailor communication and administrative processes to meet diverse patient needs, including coordinating with translation services and managing insurance complexities reflective of regional healthcare policies.