Assistant Business Office Manager-SOUTHWEST

In Valdosta, GA, this role often requires a broader skill set due to smaller team sizes, meaning more hands-on involvement with accounts payable, Medicaid verifications, and payroll. The local business environment emphasizes community connections and adaptability, which can differ from more segmented tasks in metropolitan areas.

While not always mandatory, certifications like Certified Medical Reimbursement Specialist (CMRS) or basic bookkeeping credentials are valued in Southwest Georgia. These credentials demonstrate proficiency in handling Medicaid billing and payroll processes common to ResCare Community Living’s business office operations.

Candidates should emphasize meticulous organizational ability, experience with accounts receivable/payable, and proficiency in Microsoft Office, especially Excel. Strong communication and multitasking skills are essential to manage client fund oversight and payroll supervision effectively.

Typical duties include monthly Medicaid eligibility audits, invoice reconciliation, supervising payroll accuracy, and performing surprise cash audits. This role demands attention to financial details and coordination with operations to ensure billing logs align with hospital discharge records.

ResCare values community-focused service, so the assistant manager supports not just financial processes but also ensures compliance and client-focused accuracy. Engagement with company communication channels like newsletters and Facebook reflects a culture encouraging transparency and team cohesion.

Challenges include navigating Medicaid web portals for verifications, addressing discrepancies in remittance reports, and coordinating with consultants for missing invoices. The assistant manager must be resourceful and detail-oriented to maintain smooth financial operations aligned with healthcare regulations.

The hourly wage of $15.00 to $16.00 aligns with entry to mid-level business office roles in smaller Georgia markets. While slightly below Atlanta metro rates, it balances cost of living in Valdosta and reflects the specialized nature of healthcare-related administrative tasks.

Growth is possible through gaining expertise in healthcare billing and finance management within ResCare’s network. Employees demonstrating problem-solving skills and operational oversight often progress towards business office manager roles or broader administrative leadership in disability services.

This role requires up to 25% travel, primarily for performing surprise audits and supply orders across satellite offices. Candidates should be comfortable managing time efficiently to balance onsite visits with core office responsibilities.

Proficiency in Microsoft Office Suite, especially Excel and Outlook, is essential. Familiarity with Medicaid verification portals and payroll report systems will give applicants a distinct advantage in managing the operational revenue and account reconciliations central to this position.