Greeter / Counter Desk Attendant
Company : Bowlero
Location : Woodridge, IL, 60517
Job Type : Full Time / Part Time
Date Posted : 28 December 2025
Overview
Your next adventure starts here! At Lucky Strike Entertainment, great times and exciting opportunities go hand in hand. Join us as a Greeter/Counter Desk Attendant and become part of a vibrant atmosphere filled with dynamic experiences and endless possibilities. Start making your own luck today!
Applicants must be at least 18 years of age to qualify for a position.
WHAT OUR GREETERS/DESK ATTENDANTS DO
Greeters/Desk Attendants set the tone for everyone who enters our doors, giving us our first opportunity to impress our guests and provide them with the kind of “WOW” factor they’ve been looking forward to.
A GREETER/ DESK ATTENDANT’S DAY-TO-DAY
- Be friendly and inviting to our guests in person and over the phone
- Manage the waitlist
- Track availability and assign lanes, shoes & other equipment
- Prepare for leagues
- Ring sales at the counter and follow our cash control procedures
- Promptly notify our mechanics of any pinspotter/pinsetter malfunctions and log these issues
- Assist our guests with basic bowling instruction (no, you don’t need to show them your trick shots, just the essentials)
- Operate our POS system, central panel, computers, and P/A system
WHAT IT TAKES
- HS Diploma or equivalent restaurant/hospitality experience (Optional)
- Proven success in school/previous job experience
- Excellent telephone etiquette
- Must meet the minimum age required by state law to serve alcohol
PERKS (MORE REASONS YOU’LL LOVE YOUR JOB)
- Free Bowling!
- $1 Arcade Play
- 20% off Events
- 50% off Food & Beverages
WORK ENVIRONMENT/ PHYSICAL DEMANDS:
- Typical entertainment environment where you will walk, bend and stand for periods of time, and may lift objects with some assistance.
Job Type: Part-time
Shift:
- Evening shift
- Night shift
Weekly day range:
- Weekend availability
Work Location: One location
Who We Are
Lucky Strike Entertainment, formerly Bowlero Corp, is one of the world’s premier location-based entertainment platforms. With over 360 locations across North America, Lucky Strike Entertainment provides experiential offerings in bowling, amusements, water parks, and family entertainment centers. The company also owns the Professional Bowlers Association, the major league of bowling and a growing media property that boasts millions of fans around the globe. For more information on Lucky Strike Entertainment, please visit ir.luckystrikeent.com.
The pay range for this position is $15 to $18 / hour
Lucky Strike Entertainment offers performance-based incentives and a competitive total rewards package which includes healthcare coverage and a broad range of other benefits. Incentives and/or benefit packages may vary depending on the position. More details regarding benefits are available here: www.bowlerocorp.com/careers/benefits
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Frequently asked questions
Success in this role hinges on a welcoming attitude, multitasking ability, and familiarity with point-of-sale systems. Since Woodridge’s entertainment scene values guest experience, candidates who communicate clearly and manage waitlists efficiently stand out in this customer-focused position.
Evening and night shifts often mean handling larger crowds during peak entertainment hours, requiring swift lane assignments and prompt issue reporting. This schedule demands stamina and adaptability to maintain service quality when the venue is busiest.
Starting here can lead to roles in event coordination, supervisory positions, or customer service management within entertainment venues. Demonstrating strong communication and problem-solving skills can unlock advancement in Bowlero’s expanding hospitality network.
Bowlero fosters a vibrant, high-energy environment centered on fun and engagement. Attendants are encouraged to create a memorable guest experience, blending friendliness with professionalism to match the lively atmosphere of their Woodridge location.
Bowlero offers $15 to $18 per hour, which aligns well with local entertainment and hospitality positions. This wage reflects the role’s customer service demands and the part-time evening/night schedule common in Woodridge’s service sector.
Weekend availability is crucial due to peak guest traffic during these times. Attendants in Woodridge must be prepared for dynamic crowds and maintain efficiency in lane assignments and sales, ensuring smooth operations during busy leisure periods.
Yes, candidates must meet the state's minimum age to serve alcohol, typically 18 or older. This legal requirement shapes hiring criteria and ensures compliance with Woodridge’s hospitality laws for counter attendants handling sales.
Beyond standard sales, attendants manage bowling lane assignments, assist with equipment like shoes, monitor pinsetter malfunctions, and support league preparations, blending customer service with operational responsibilities unique to entertainment venues.
Attendants utilize POS systems, central panels, and public address equipment to coordinate guest services smoothly. This tech-savviness ensures efficient waitlist management and real-time communication, enhancing the overall customer experience.
Yes, employees enjoy perks such as free bowling, discounted arcade games, and substantial food and beverage savings. These benefits complement the hourly wage and contribute to a rewarding work environment in Woodridge’s entertainment sector.