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Room Attendant
Company : Highgate
Location : Scarborough, ME, 04074
Job Type : Full Time / Part Time
Date Posted : 29 December 2025
Compensation Type
HourlyHighgate Hotels
Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America.
With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value.
With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. www.highgate.com
Location
Residence Inn Portland/Scarborough
800 Roundwood DrScarborough, ME 04074Overview
The Room Attendant is responsible for maintaining clean and attractive guestrooms while providing attentive, courteous and efficient service to all guests.
Responsibilities
- Thoroughly clean guestrooms according to standards.
- Complete all pre-cleaning duties, including but not limited to, guest supplies, cleaning supplies, and linen for housekeeping cart set-up.
- Remove all trash and dirty linen from guestrooms and hallways.
- Keep all hallways, public areas and closets clean, neat and vacuumed
- Restock housekeeping cleaning cart for next day's use.
- Replenish chemical bottles.
- Report all missing items from room (i.e., irons/boards, hair dryers, etc.) to Housekeeping Supervisor/Manager.
- Report any maintenance repairs immediately to Housekeeping Supervisor/Manager.
- Handle items for “Lost and Found” according to the standards.
- Ensure overall guest satisfaction.
Qualifications
- High School diploma or equivalent and/or experience in a hotel or a related field preferred.
- Must be able to exert up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
- Ability to stand during entire shift.
- Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
Kennebunk, ME
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Frequently asked questions
While experience in hospitality is preferred, Highgate welcomes candidates eager to learn. The role demands physical stamina, attention to detail, and communication skills, making it accessible for those willing to develop on the job in the Scarborough area.
Yes, Room Attendants play a key role in reporting maintenance needs promptly to supervisors, ensuring guest rooms remain in excellent condition. This helps Highgate maintain its high standards in hospitality management.
The job requires standing throughout shifts and occasionally lifting up to 50 pounds. Tasks like moving linens, cleaning carts, and vacuuming involve frequent physical activity, so stamina and strength are important for success.
Scarborough's hospitality sector is growing steadily, with multiple hotels seeking reliable Room Attendants. While competition exists, candidates who demonstrate reliability and strong guest service skills have favorable chances.
Although formal certifications aren't mandatory, local hospitality training or safety courses can boost employability. Highgate appreciates candidates familiar with cleaning standards and guest service protocols prevalent in Maine.
Highgate offers competitive hourly wages aligned with Scarborough's market, typically ranging between $13 and $16 per hour. This reflects the company's commitment to fair compensation in the hospitality sector.
Beyond cleaning, Highgate Room Attendants manage lost and found items meticulously and use advanced housekeeping carts and supply systems. This attention to operational detail supports their reputation for high service standards.
Highgate's expansive hotel portfolio offers pathways from entry-level housekeeping to supervisory roles. Demonstrating reliability and guest focus can lead to advancement in this respected hospitality firm.
Room Attendant positions at Highgate tend to open intermittently depending on seasonal demand and hotel occupancy trends in Scarborough. Staying connected with local job boards can help track hiring cycles.
Applicants can expect a thorough interview focusing on customer service aptitude, physical readiness, and teamwork. Highgate values proactive communication and a guest-first mindset specific to their Scarborough property.