Risevoic
Loss Prevention Officer - Flex
Company : Omni Amelia Island Resort
Location : New Orleans, LA, 70140
Job Type : Full Time / Part Time
Date Posted : 10 January 2026
Location
Royal Orleans Hotel
The Omni Royal Orleans offers graceful elegance in a New Orleans French Quarter hotel. Located on the most fashionable corner, St. Louis at Royal, the hotel has received the four-diamond luxury award for over 30 years and has earned the Pinnacle Award for meeting services. Our full property renovation incorporates modern amenities with classic design in our guest rooms, including iconic wrought iron balconies and redesigned public spaces inspired by liveliness of the area's culture through various color palettes and artwork.
Omni Royal Orleans’ associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Royal Orleans Hotel may be your perfect match.
Job Description
This position will rotate all shifts working off days for officers on the AM, PM, and Overnight shifts as needed.
The candidate will ensures that all hotel guest, associates and hotel property are maintained in a safe and secure environment.
The candidate will patrol the property, assist with investigations, and ensure proper documentation involving associate or guest incidents, including sickness and injuries.
Responsibilities
- Patrol hotel property to ensure the safety of guests and employees and to protect all hotel assets.
- Answer house calls to assist both guests and associates with respect to safety, security and hotel operations.
- Initiate and follow-up with all investigations of crimes committed against property and persons.
- Assist sick/injured guests or associates ensuring all documentation, reporting and witness statements have been completed within a timely manner.
- Initiate investigations, write incident and accident reports, monitor investigations to their timely conclusion and ensure appropriate follow-up with guests, visitors and employees, documenting all contacts.
- Maintain accurate records while performing basic duties including, but not limited to, camera monitoring, shift activity log, codebook and employee/guest interactions.
- Monitor/distribute visitor and vender access to the property by distributing visitor badges.
- Perform frequent bag checks for associates leaving the property.
- Escort and interact with special guests that need privacy when entering/exiting the hotel through heart of the house areas.
- Maintain confidentiality when dealing with sensitive guest or associate issues.
- Assist supervisor or director in checking alarm systems, safety and fire alarm systems and closely monitoring security of building doors, service areas, delivery areas and grounds.
- Assist hotel management in emergency situations by knowing all hotel safety procedures and leading/directing guests and associates to safety
Qualifications
- Must be able to stand and walk for up to 4 hours per shift.
- Must be able to communicate effectively by telephone, email, radio and reporting.
- Must have basic computer knowledge.
- Must be able to reach various areas of the hotel/resort at a rapid pace if necessary.
- Previous experience preferred.
- First Aid/CPR Certification is preferred.
- Must be able to remain clam and professional during stressful situations.
- Must be able to work all shifts, weekends and holidays
Omni Hotels & Resorts is an equal opportunity employer - vets/disability. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com.
New Orleans, LA
Top trending job titles hiring now
Popular Searches for Loss Prevention Officer - Flex
Frequently asked questions
The 'Flex' role implies rotating through AM, PM, and overnight shifts based on operational needs. This setup requires adaptability but offers varied hours that can suit candidates seeking dynamic schedules. It's ideal for those comfortable managing changing shifts while maintaining safety standards.
Success demands keen observational skills, quick decision-making, and effective communication through multiple channels. Familiarity with incident documentation, emergency protocols, and guest privacy sensitivity ensures seamless security operations in culturally rich, busy hotel settings.
Beyond patrolling, duties include investigating incidents, documenting injuries or crimes, managing visitor access via badges, performing bag checks, and assisting in emergencies. Maintaining confidentiality and collaborating with management on safety systems are essential components.
New Orleans' hospitality sector has a steady demand for security professionals due to its tourism volume. Candidates often face moderate competition, so showcasing certifications, local knowledge, and flexibility can significantly enhance hiring prospects.
First aid and CPR certifications are highly regarded, reflecting readiness for guest and associate emergencies. Additionally, basic computer proficiency and effective communication skills align well with the region’s hospitality security standards.
Omni emphasizes respect, empowerment, and comprehensive training within an elegant, culturally vibrant New Orleans setting. Candidates can anticipate a supportive environment valuing professionalism, guest service passion, and continuous learning.
Security staff at Omni integrate closely with hotel operations, ensuring guest privacy and safety while enhancing the property’s prestigious reputation. Their role extends to managing discreet escorts and promptly addressing incidents to maintain seamless service quality.
Loss Prevention Officers in New Orleans typically earn between $32,000 and $45,000 annually, depending on experience and shift flexibility. The 'Flex' designation may come with shift differentials, aligning compensation competitively within the local hospitality security market.
The dynamic French Quarter environment demands vigilance amidst high guest turnover and cultural events. Officers must adapt quickly to diverse situations, balancing thorough security checks with guest discretion and responsiveness in a lively urban setting.