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Pool Guest Service Attendant - Part-Time
Company : Omni Amelia Island Resort
Location : Carlsbad, CA, 92009
Job Type : Part Time
Date Posted : 4 January 2026
Location
La Costa Resort and Spa
Nestled among the beautiful coastal foothills of Carlsbad, CA, Omni La Costa Resort & Spa is honored as the #1 Wellness Spa by Spa magazine. Omni La Costa's acclaimed restaurants present an updated take on locally inspired cuisine and culinary delights. Steps from your door, world-class accommodations, championship golf and tennis, eight pools and more anxiously wait to welcome your arrival.
Omni La Costa associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, Omni La Costa may be your perfect match.
Job Description
Pool Guest Services Attendant facilitate fun and enjoyment for our Resort Guests and Members. They work primarily outdoors in the sunshine alongside adults, families and children. Attendants are responsible for the safety and cleanliness of pool facilities, stocking needed supplies and fulfilling guest needs through anticipatory service.
Responsibilities
- Ensure resort guests have an exemplary experience through warm welcomes, anticipatory service and fond farewells.
- Monitor the pool deck for safety, cleanliness and guest needs.
- Empty towel bins and ensure pools areas are free of debris and trash.
- Re-stock towels and other supplies related to the operation; ensure appropriate rotation and prevent shortages.
- Assist in enforcing guest-related pool policies and standards.
- Occasionally monitor lines at the slides.
- Assist fellow associates as needed.
- Ensure umbrellas are clean, polished and presentable condition.
- Ensure restrooms are clean, sanitary and in presentable condition.
- Ensure that all trash receptacles throughout the designated pool areas are promptly emptied and maintained.
- Report facility issues promptly to immediate supervisor or manager
- Follow safety procedures to include reporting of unsafe conditions or work practices to immediate supervisor or manager.
- Assist guests and members with any request or know where to direct them.
- Work safely and follow all Omni Safety and Loss Prevention standards.
- Perform other duties as assigned by leadership.
Qualifications
- High energy with a service mindset and a Can-Do attitude
- Excellent communication skills
- Must have a flexible schedule and be available to work weekends and holidays
PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to stand; use hands to finger, handle, or feel; and reach with hands and arms. The employee frequently is required to walk. The employee is occasionally required to stoop, kneel, crouch, or crawl; talk or hear; and taste or smell. The employee must frequently lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, and ability to adjust focus.
Pay Rate: $19.25/hr
Omni Hotels & Resorts is an equal opportunity employer - vets/disability. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com.
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Frequently asked questions
This position offers an active workday mainly outdoors by the pool, combining safety monitoring with personalized guest service. It’s ideal for those who enjoy sunshine and social engagement, ensuring a lively environment while supporting resort guests’ relaxation and enjoyment.
Candidates thrive with high energy, excellent communication, and flexibility for weekend or holiday shifts. A positive attitude coupled with the ability to multitask around safety, cleanliness, and guest requests is crucial in this dynamic guest-facing role.
Many attendants progress to supervisory or broader guest service roles within hospitality, leveraging their frontline experience. This role builds foundational skills in safety, guest interaction, and teamwork, valuable for advancing in hotel or recreation management.
Employees enjoy comprehensive training, a respectful culture, and opportunities to work in a renowned wellness spa environment. The resort fosters empowerment and pride, making it more than just a job but a chance to grow in a supportive hospitality community.
Attendants actively patrol pool areas, uphold cleanliness standards, and enforce resort policies, creating a welcoming and secure atmosphere. Their role is pivotal in anticipating guest needs and promptly addressing any facility issues, enhancing overall guest experience.
Yes, $19.25/hr is above average for part-time pool attendants in Carlsbad, reflecting the resort’s premium service standards. This rate aligns well with local hospitality wages, rewarding employees for their vital role in guest services and safety.
Carlsbad offers various transit options, but traffic near resort areas can peak during weekends and holidays. Prospective attendants should plan for flexible travel times to ensure punctuality, especially when covering high-demand shifts around poolside amenities.
Carlsbad’s robust tourism and resort market sustain steady demand for guest service roles, including pool attendants. Seasonal peaks increase hiring needs, making it a favorable city for job seekers targeting part-time hospitality positions.
Omni offers a unique blend of wellness spa prestige and diverse amenities, elevating the attendant’s role beyond basic duties. The focus on anticipatory service, training, and a positive work culture sets it apart from other local resorts.
By empowering attendants with safety oversight and proactive guest engagement, Omni ensures every pool visit embodies luxury and care. This hands-on approach reflects the resort’s commitment to personalized, memorable stays through attentive service.