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General Maintenance Worker
Company : Roche Bros.
Location : Mansfield, MA, 02048
Job Type : Full Time
Date Posted : 2 January 2026
Overview
The General Maintenance Worker implements scheduled maintenance projects at all retail locations, Store Support Center, and other company-owned facilities. This is a Field Technician style position that is responsible for conducting quality assessments, performing general carpentry, painting/patching, repair, and operating machinery. The General Maintenance Worker by nature is a jack-of-all-trades, having core competencies in maintenance procedures, basic hydraulic systems, basic tools, and appliances. To ensure successful project completion, the General Maintenance Worker must have exceptional communication and the ability to work interdepartmentally.
Based in Mansfield MA and dispatched to all 20 MA Locations
Facilities Dispatch Truck will be used for business travel
Minimum Qualifications
Must be at least 21 years of age.• Authorized to work within the U.S.• Possess a valid MA driver’s license and will be required to submit an annual RMV record• Minimum of 2-3 years of experience as a general maintenance field worker or related field • Ability to read, write, and speak English proficiently.• Ability to understand and follow English instructions.• Ability to inspect and diagnose problems and determine the best way to correct them.• Successful completion of pre-employment/promotion drug screen and or criminal background check. (Timeline must fall within Company guidelines.)
Responsibilities
- Work in a style that is Respectful, Supportive, and Team-oriented (RSTO) with the “Golden Rule” in mind.
- Identify and resolve hazardous situations.
- Perform general maintenance tasks including but not limited to painting and general carpentry.
- Perform routine maintenance on equipment and determine when and what kind of maintenance is needed.
- Call on specifically licensed and trained trades when the project scope warrants it.
- Install, troubleshoot, and repair machines, displays, or systems using the appropriate tools.
- Maintain safe working conditions.
- Maintain inventory of needed parts and products.
- Work and communicate with multiple trades and vendors.
- Estimate repair costs.
- Notify management of potential shrink/security concerns.
- Prioritize multiple jobs at multiple locations to ensure productivity as well as best results.
Secondary Job Functions:
- Establish long-range objectives and specify strategies and actions to achieve superior preventive maintenance standards.
- Operate in a professional and fair manner with all customers, trades, associates, and vendors encountered.
- Operate large vehicles (trucks) within the associate’s legal driving restrictions.
- Evaluate and compare equipment for purchase regarding use and cost.
- Order and receive equipment.
- Other duties as assigned by management.
Physical Demands: (per work day)
Physical Demands
Frequency
Carrying up to 50 lbs, Pushing up to 300 lbs, Lifting up to 50lbs, Pulling up to 300lbs, Climbing up to 6ft, Kneeling, Crouching, Reaching, Driving
1-33% (O) Occasionally
Sitting, Balancing, Stooping, Feeling, Smelling
34-66% (F) Frequently
Standing on a tile or concrete floor, Walking, Handling, Talking, Seeing, Hearing
67-100% (C) Continuously
Safety Risk Factors
Frequency
Loud noise, hazardous equipment (mechanical moving parts), contact with sharp object and skin irritants, toxic exposure (see material safety data sheet), nuisance dust, fumes, and sprays, and hazardous cleaning solutions.
1-33% (O) Occasionally
Twisting of back and neck, slippery or cluttered floor surfaces
34-66% (F) Frequently
Machines, tools, and equipment utilized:
All department equipment necessary, including but not limited to: computer programs, phones/paging system, approved cleaning supplies, safety knives, u-boat, pallet jack, power tools, and company vehicle.
Note: Hand Tools and basic tool bits will be the associate’s responsibility. Roche Bros. will replace an associate provided tool if it breaks from a company-related project. Power tools, project materials, specialty equipment and safety equipment will be provided and property of Roche Bros. Supermarkets Co.
Repetitive Action: Continuous movement of the entire body.
Working Conditions: Working environment is inside and outside with possible exposure to cold and hot temperatures that may be wet and humid.
Hiring Range: In accordance with MA Pay Transparency requirements, the following represents a good faith estimate of the hiring range for this position. At Roche Bros., we carefully consider a wide range of non-discriminatory factors when determining salary. Actual salaries will vary depending on factors including but not limited to education, experience, qualifications, and internal equity. The hiring range for this position is $26.34 - $34.22 per hour.
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Frequently asked questions
Managing maintenance duties at numerous Roche Bros. stores requires excellent prioritization skills and logistical planning. The worker must efficiently navigate between sites using the company’s dispatch truck, ensuring urgent repairs and routine upkeep are handled promptly to avoid operational disruptions.
Key competencies include proficiency with power and hand tools, ability to diagnose mechanical issues, and versatility in carpentry, painting, and equipment repair. Communication and teamwork are crucial since coordinating with diverse tradespeople and vendors is routine.
Beyond a valid Massachusetts driver's license, candidates benefit from certifications in OSHA safety standards and basic hydraulic or electrical systems, which are valued due to stringent state regulations and the safety-focused culture at Roche Bros.
General maintenance salaries in Mansfield generally range from $25 to $35 per hour, aligning well with Roche Bros.’ stated hiring range of $26.34 to $34.22 per hour. Pay varies based on experience and specific skill sets required for the job.
The demand for versatile maintenance workers is moderate but steady in Mansfield due to the presence of multiple retail and commercial facilities. This offers stable employment opportunities but requires candidates to demonstrate broad technical skills and reliability.
Roche Bros. stands out by deploying maintenance workers across 20 locations via company vehicles, fostering varied hands-on experience and collaboration with multiple departments. The company also supports tool replacement and emphasizes safety and respectful teamwork.
The company encourages continuous skill development through exposure to different trades and equipment, offers a collaborative work environment emphasizing the 'golden rule,' and provides clear expectations on safety and quality, laying a solid foundation for advancement.
Workers must adapt to fluctuating conditions, from hot, humid summers to cold, wet winters, often performing physically demanding tasks outdoors. Safety precautions and proper gear are essential to maintain productivity and minimize risks in these varied environments.
Operating the facilities dispatch truck is a critical responsibility, enabling timely travel between multiple stores. A valid MA driver’s license and clean driving record are mandatory, as safe and efficient transportation directly impacts maintenance response times.
Expect frequent lifting (up to 50 lbs), pushing and pulling heavier loads, climbing, and continuous movement. Tasks involve handling power tools and materials both inside and outside, often requiring adaptability to diverse physical demands and safety precautions.