Maintenance Technician | Full-Time | Tsongas Center

Oak View Group

Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.

Position Summary

The Maintenance Technician will play a vital role in the day-to-day operations of the Tsongas Center and LeLacheur Park. This position is responsible for performing routine general maintenance and repairs on a variety of building systems, including HVAC, electrical, plumbing, basic facility repairs, and more. The technician will also assist in coordinating larger repair projects and maintaining the overall functionality of the facilities. This is an essential role for ensuring a safe, well-maintained environment for both event staff and guests.

If you're a hands-on maintenance professional with the skills to maintain high standards across multiple venues, we encourage you to apply and join the OVG team at Tsongas Center and LeLacheur Park!

This role will pay a Hourly rate of $31.00 to $33.50.

Benefits for FT roles: Benefits: Health, Dental and Vision insurance, 401(k) savings plan, 401(k) matching, and paid time off (vacation days, sick days, and 12 holidays).

This position will remain open until December 31, 2025.

About the Venue

Located on the campus of UMass Lowell (UML), the Tsongas Center, is a 7,000 seat multi-purpose arena and LeLacheur Park, a 5,000 seat baseball stadium. The Tsongas Center and LeLacheur Park are two of the premier arenas in the New England region. The Tsongas Center home to UML Division I Men’s Ice Hockey, Men’s and Women’s basketball programs, PWHL's Boston Fleet, as well as a variety of events including concerts, family shows, comedy, and other live events. The Tsongas Center serves as a public venue to the community and has been a staple of the region for the past 26 years. Additionally, this position supports the operations for LeLacheur Park, home of the UMass Lowell River Hawks baseball team and host to many area high school and local baseball games.

Responsibilities

• Assume responsibility for all services and activities involved in the maintenance and operations of Tsongas Center and LeLacheur Park.
• Perform daily inspections and preventative maintenance tasks. Support LeLacheur Park Managers and Tsongas Center Director of Facilities in executing scheduled maintenance tasks to ensure systems are properly maintained and functioning.
• Diagnose and repair mechanical, electrical, plumbing, HVAC, and other system failures. Perform general routine maintenance .
• Maintain the physical appearance and functionality of the facility through minor carpentry, painting, landscaping, and other general maintenance tasks.
• Provide maintenance support during events, addressing issues such as equipment malfunctions.
• Safely operate forklifts for moving equipment, materials, and supplies as needed.
• Identify larger-scale repairs or upgrades, and assist in coordinating with third-party contractors for more complex projects.
• Assist with the administration of the maintenance budget. Forecast funds required for equipment, materials, and supplies. Ensure appropriate inventory management for maintenance needs.
• Stay informed about relevant federal, state, and local regulations, ensuring compliance with maintenance-related standards, including OSHA and safety protocols.
• Respond to emergency maintenance issues during events or operational hours, minimizing disruptions and ensuring continuity of operations.
• Support other operational and event-related tasks as needed to ensure the overall success of the venues.
• Perform other duties as assigned.

Qualifications

• High school diploma or equivalent (associate’s degree or technical certifications preferred).
• 2–4 years of experience in facility maintenance, experinece in HVAC, electrical, plumbing, refrigeration, or other mechanical systems preferred.
• Proficiency with maintenance tools and equipment, including hand tools, power tools, and forklifts.
• Strong problem-solving and troubleshooting skills.
• Ability to read and interpret technical manuals, blueprints, and schematics.
• Strong communication skills, both written and verbal.
• Ability to work independently and as part of a team.
• Availability to work flexible hours, including nights, weekends, and holidays as needed.
• This position is an emergency oncall as needed.
• Physical ability to perform manual labor, including lifting heavy objects and standing for extended periods.
• Valid driver’s license and reliable transportation.

PREFERRED QUALIFICATIONS

• Experience with computerized building automation systems (BAS).
• Experience working in sports, entertainment, or public venue maintenance.
• Familiarity with OSHA safety standards and regulations.
• Ability to safely operate a forklift and other heavy equipment.
• Proficiency with Microsoft Office software and general IT functions.
• Basic knowledge of facility management software or building automation systems.

Strengthened by our Differences. United to Make a Difference

At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.

Equal Opportunity Employer

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.