Backstage Catering Supervisor | Full-Time | Mobile Convention Center

Oak View Group

Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.

Position Summary

The Backstage Catering Supervisor is responsible for supporting the Catering Manager in fulfilling all food and beverage needs outlined in tour group riders. This role ensures meals, snacks, beverages, and special requests are set up, supervised, and cleaned up efficiently. The supervisor will also oversee the backstage catering area, ensuring it is properly prepared and stocked to meet touring artists’ and crews’ expectations.

This role pays an hourly rate of $20.00-$21.00

Benefits for Full-Time roles: Health, Dental and Vision Insurance, 401(k) Savings Plan, 401(k) matching, and Paid Time Off (vacation days, sick days, and 11 holidays)

This position will remain open until December 31, 2025.

About the Venue

The Arthur R. Outlaw Mobile Convention Center anchors lively downtown Mobile, Alabama, a city that offers world-class accommodations, retail shops, restaurants, museums, parks and art galleries. The 317,000-square-foot facility features 16 meeting rooms, two ballrooms and two exhibit halls that total 100,000 square feet.   

Covered walkways and crosswalks to nearby hotels give attendees the ultimate in convenience, with downtown dining, nightlife, shopping and sightseeing just minutes away. Winner of numerous architectural awards, the Mobile Convention Center takes full advantage of an exclusive waterfront setting. The striking exterior incorporates outdoor terraces on three sides of the venue, while the expansive windows – more than 45,000 square feet of exterior glass – afford magnificent views of the historic Mobile River from three levels.  

Responsibilities

• Approaches all encounters with guests and colleagues in a friendly, service-oriented manner
• Maintains constant communication with guests and on-site contact to ensure all expectations are met or exceeded
• Remains alert of complaints and or/unsatisfied guests and responds appropriately to ensure guest satisfaction
• Collaborate with the Catering Department to review and fulfill all tour rider requirements for food and beverage.
• Assist with meal service, including setup, supervision, and cleanup, when requested by touring groups.
• Set up and maintain backstage areas with snacks, beverages, waters, and other requested items.
• Work with the Catering Department to place catering and supply orders, including making in-person purchases for items that cannot be ordered online.
• Ensure all rider requirements and catering needs are delivered accurately and on time in accordance with tour schedules.
• Maintain cleanliness, organization, and presentation standards in backstage catering areas.
• Act as a point of contact for catering-related needs during events, providing excellent service to touring personnel.
• Assist with inventory management of food, beverages, and supplies.
• Support the Catering Department with additional tasks and responsibilities as assigned

Qualifications

• Previous experience in catering, food service, or hospitality preferred.
• Strong organizational and time management skills with the ability to manage multiple requests.
• Ability to work flexible hours, including nights, weekends, and holidays, based on event schedules.
• Professional and customer-service oriented, with strong communication skills.
• Ability to lift and transport catering supplies, beverages, and food items as needed.
• Valid driver’s license and reliable transportation (for pickup of items not available online).
• Able to lift 25 LBS

Strengthened by our Differences. United to Make a Difference

At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.

Equal Opportunity Employer

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.