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Room Attendant
Company : Highgate
Location : Ontario, CA, 91764
Job Type : Part Time
Date Posted : 29 December 2025
Compensation Type
HourlyHighgate Hotels
Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America.
With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value.
With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. www.highgate.com
Location
Residence Inn Ontario
2025 Convention Ctr WayOntario, CA 91764Overview
The Room Attendant is responsible for maintaining clean and attractive guestrooms while providing attentive, courteous and efficient service to all guests.
Responsibilities
- Thoroughly clean guestrooms according to standards.
- Complete all pre-cleaning duties, including but not limited to, guest supplies, cleaning supplies, and linen for housekeeping cart set-up.
- Remove all trash and dirty linen from guestrooms and hallways.
- Keep all hallways, public areas and closets clean, neat and vacuumed
- Restock housekeeping cleaning cart for next day's use.
- Replenish chemical bottles.
- Report all missing items from room (i.e., irons/boards, hair dryers, etc.) to Housekeeping Supervisor/Manager.
- Report any maintenance repairs immediately to Housekeeping Supervisor/Manager.
- Handle items for “Lost and Found” according to the standards.
- Ensure overall guest satisfaction.
Qualifications
- High School diploma or equivalent and/or experience in a hotel or a related field preferred.
- Must be able to exert up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
- Ability to stand during entire shift.
- Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
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Frequently asked questions
Room Attendants at Highgate's Ontario property typically engage in physically demanding tasks like lifting up to 50 pounds and standing throughout shifts. This ensures guest rooms meet cleanliness standards while maintaining efficient service in a fast-paced hospitality environment.
Effective verbal and written communication is crucial for Room Attendants at Highgate in Ontario. They interact with guests and team members, needing a courteous and attentive approach to maintain guest satisfaction and promptly report maintenance or missing item concerns.
While previous hospitality experience is preferred for Room Attendant roles at Highgate in Ontario, candidates with a high school diploma or equivalent and strong work ethic can be considered, especially if they demonstrate reliability and a service-oriented attitude.
Yes, Highgate offers Room Attendant roles on an hourly pay basis, aligning with industry norms in Ontario, CA. This compensation structure suits individuals looking for steady income and clear work schedules in the hospitality sector.
Ontario's hospitality industry shows moderate-to-high demand for Room Attendants due to numerous hotels. Candidates should highlight attention to detail and physical stamina to stand out amid competition, especially at reputable firms like Highgate.
Many Room Attendants commute locally within Ontario, CA, often relying on personal vehicles given limited public transit options near 2025 Convention Ctr Way. Proximity to residential areas can influence daily travel convenience for hotel staff.
Highgate emphasizes professional development by offering training aligned with industry standards. Room Attendants at the Ontario Residence Inn can access pathways to supervisory roles or other hospitality departments, fostering career advancement within the company.
Highgate’s Room Attendants benefit from a company culture focused on innovation and asset management excellence. Their roles often involve utilizing advanced housekeeping techniques and integrating guest satisfaction metrics uncommon in standard hotel chains.
Room Attendants in Ontario generally earn hourly wages ranging between $15 to $18, reflecting local cost of living and demand. This is slightly above the national average, owing to Ontario’s active hospitality scene and Highgate’s competitive compensation approach.