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Retail Sales Associate
Company : LOWES FOODS, LLC
Location : Durham, NC, 27704
Job Type : Full Time / Part Time
Date Posted : 22 December 2025
Overview
To supervise and provide every guest with the fastest and most pleasant checkout experience possible through consistent execution of Lowes Foods’ Guest Service Standards. Perform all functions associated with sales related assets.
Responsibilities
1. Sales, Cash and Invoice Accounting
a. Prepare weekly cash report and accompanying documentation.
b. Maintain sales related information.
c. Process invoices and transfers as assigned.
d. Process beer/wine payments.
2. Cash Related Activities
a. Prepare bank deposits according to policy.
b. Handle and oversee activities to support cashier (retail verification, loans, pick-ups, etc.)
c. Handle payroll check approval/cashing according to company policy.
d. Ensure that an accurate daily cash count is completed.
e. Process guest needs such as money orders, stamps, lottery tickets, etc.
f. Process returned checks according to policy.
3. Cash Office Security
a. Ensure the security of the cash office and store funds.
b. Maintain accountability standards of cashier tills.
c. Maintain supplies needed for front end and cash office.
4. Cashier/Guest Service Clerk Performance Reports
a. Monitor and analyze the Operator Activity Report.
b. Perform surprise cashier till audits, detail tape audits, and accuracy checks according to policy.
c. Maintain daily front-end schedule to ensure proper guest service level throughout the day.
5. Process guest orders as needed to ensure the No Noticeable Wait policy is followed and consistently implemented.
6. Perform all other duties as assigned by management.
Qualifications
1. Friendly, outgoing personality.
2. Ability to work well with others.
3. Ability to lift 25 lbs. occasionally and 15 lbs. constantly.
4. Ability to read and understand information and direction.
5. Knowledge of front end operations.
6. Ability to supervise people including training and development.
7. Demonstrated ability and willingness to learn multiple tasks and technical requirements of the job.
8. Effective communication and guest service skills.
9. Must be at least 18 years old.
10. Ability to stand for extended periods of time.
11. Demonstrate successful use of math skills.
12. Ability to work well with computers.
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Frequently asked questions
Durham's retail sector is growing steadily, creating moderate competition for retail sales associate positions. Candidates with strong guest service skills and cash handling experience, like those sought by LOWES FOODS, LLC, tend to stand out. Local demand favors those comfortable with multitasking and supervising front-end operations.
While formal certifications aren’t mandatory for retail sales associates in Durham, having training in customer service, cash management, or retail operations can enhance employability. Employers like LOWES FOODS, LLC appreciate candidates who demonstrate knowledge of front-end procedures and can handle cashier responsibilities confidently.
Retail Sales Associates often juggle cashier duties, inventory checks, and guest service simultaneously. Unlike some sales roles focused solely on selling, this position demands precise cash handling, invoice processing, and supervising cashier performance, requiring diverse skills and constant interaction with customers.
Absolutely. Many retail sales associates develop supervisory skills and operational knowledge that prepare them for roles like front-end manager or store supervisor. With companies like LOWES FOODS, LLC emphasizing training and development, associates can leverage their experience for career growth in retail management.
Emphasize your communication skills, ability to handle cash accurately, and experience in managing front-end operations. Demonstrating reliability in supervising cashier activity and providing exceptional guest service will also resonate well with employers looking for retail sales associates.
LOWES FOODS prioritizes a swift and pleasant checkout by enforcing guest service standards and ensuring employees manage cash and sales processes diligently. Their associates play a vital role in maintaining smooth front-end operations, directly impacting customer satisfaction.
Besides typical sales and cashier duties, LOWES FOODS associates handle tasks like processing beer and wine payments, overseeing payroll check approvals, and conducting surprise till audits. These responsibilities emphasize security and accuracy beyond standard retail sales associate roles.
Retail Sales Associates in Durham typically earn between $11 and $15 per hour, depending on experience and company size. Considering LOWES FOODS, LLC’s standards, wages tend to align with local retail market averages, with potential for raises tied to performance and tenure.
Durham retail positions offer a mix of full-time and part-time roles, with scheduling designed to cover peak shopping hours. Companies like LOWES FOODS, LLC maintain daily front-end schedules to ensure consistent guest service, often requiring flexibility from associates.
Yes, associates should expect to stand for prolonged periods and occasionally lift items up to 25 lbs. This role requires stamina and the ability to manage fast-paced front-end activities while maintaining excellent customer interaction.